Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Good sound, but ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, flawless with blue tooth connections. Design flaw is the non-breathing material used for the ear pads; gets sweaty after 15 min of use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi iPodTouch,
Thank you for the purchase! We're happy to hear that you like the sound quality of the headphones. We appreciate your feedback and thank you for choosing Sony!
-David
Richard's Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this. The only complaint would be the pausew /skip button is too flat and hard to find sometimes. My old pair of Sony's had a toggle type switch that stuck up above the surface. Easy. A no brainer that they took away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Displayname,
That's great! We're glad to hear that you're happy with your purchase. Your feedback regarding the buttons is greatly appreciated. Thank you for choosing Sony and have a great day!
-David
Bouught for my son in law and he loves it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We buy a set of headphones every couple months for our son. He falls asleep and breaks them all the time doesn’t like the mic etc. He says he loves these highly recommend for teenagers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulBanks, Thanks for the feedback. We are glad to hear that your son-in-law loves his new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
No noise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a trip to Europe and didn't want noise from flight. They worked perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fmevans, Thanks for the feedback. We're glad you are impressed with the noise canceling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality, and the noice cancellation it’s alright but I really recommend it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaG, Thanks for the 5-star rating! We're glad you like the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Excellent Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price! Compared to the more expensive Beats or Bose headphones, they're not as high quality, but the price difference is not worth the bump in quality unless you plan on producing music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audega,
We appreciate the 5-star rating and we're glad to hear that you like the price point of the Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Love love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i have ever purchased absolutely love them
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JenniferS! You made the right choice. Enjoy and thanks for choosing Sony. -Craig
Good headphones for price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife. She enjoys them. They are definitely not of the same sound quality as my headphones but they are 2.5x the price.
I would recommend this to a friendIts alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurts after a couple hours of use cushioning on top not the best. ANC is below tier non existent. Sound is ok after you find the right EQ settings. Built is alright fo its price.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-CH720N, Konin. We appreciate your honest feedback regarding comfort, noise cancellation, audio quality, and build. We're sorry to hear that the cushioning did not meet your expectations and that the noise cancellation was not as effective as you'd hoped. Your input about sound quality and finding the right EQ settings is also noted. We constantly strive to improve our products and your feedback helps us identify areas for enhancement.
If you would like assistance with fit adjustments, EQ settings, or if you're experiencing persistent discomfort, please reach out to our support team.
We value your feedback and are committed to ensuring a positive experience with Sony products.
Thanks for choosing us!
Gus,
Sony North America Customer Support
My review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife she likes it. I have also tried it and like it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkB,
That's very sweet of you on getting your wife a brand new pair of headphones! Nice to hear that both of you likes the WHCH720N. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris
Decent choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent battery life. Not amazing but not terrible. Good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianL,
Thanks for sharing your thoughts on the WH-CH720N. We're glad to hear you're finding the sound quality to be enjoyable.
Your feedback on the battery life as 'decent' is very helpful. The WH-CH720N is rated for up to 35 hours of playback with Noise Cancelling on, If you feel the battery isn't lasting as long as it should, you can reach out to our support team for troubleshooting tips.
Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
It's great to hear real-world experiences like yours.
Thanks again for sharing and for choosing Sony!
Sincerely,
Jenn | Sony North America.
Wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife, who is a dog groomer. She loves the noise cancelling functionality, and is over the moon with the sound quality. Great bang for your buck!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maddison71, We appreciate your feedback and we are glad to hear that your wife loves the noise canceling feature of her new Sony WHCH720N headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Good noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a Christmas gift and they really enjoyed the noise cancelling quality. They said there was a crying baby on their flight and they never even heard them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Amber, That's really good. We are thrilled to hear that they really enjoyed the noise cancelling quality of our WHCH720N wireless headphones. Thank you for choosing Sony! Vincent
Sony 720N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones quality is amazing for such a cheap value. Only nitpick I have is that they didn’t come with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, AndyF! We're glad you like your headphones. Unfortunately, they don't come with a case. Rest assured your feedback will be looked into for product improvement. Enjoy and thanks for choosing Sony. -Craig
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that I purchased this brand of headphones. The sound quality is great and the battery life is excellent. I purchased for both me and my son and he loves them too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammaraS, we're glad you and your son like the sound quality of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Ok, music, but no phone call
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're just listening to music, the sound quality is good. However, answering the phone is not an option. The caller party kept saying that he couldn't hear clearly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, We're glad that you like the sound quality. We're also sorry to hear that you're having some issues when using these for phone calls. To troubleshoot the issue, please try the following:
Turn the headphones off and on, and then reconnect them to your computer.
Restart the computer.
Reset the headphones.
Initialize the headphones.
Ref: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776851.html?utm_source=glean
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Perfect for blocking out Noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for Mom in rehab, she was complaining about her roommate making too much noise. These block out the noise and when plugged into the TV, you only hear the program you're watching. They are also comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryN, You've made an excellent choice! We're very pleased to hear you like the comfortable fit and great noise cancellation of the Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great i just dont like that you need an app to connect to devices
I would recommend this to a friendBest value!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony doesn’t disappoint with these headphones. Excellent sound clarity and noise cancellation without the extreme price tag! Comfortable to wear for long periods - highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TerryC, Thanks for sharing your feedback. We are thrilled to know that you like the sound quality and noise canceling feature of your Sony WHCH720N noise canceling headphones. Thank you for trusting Sony! Vincent
Super product.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price these are great. Good siund quality. Its sony we are talking about and they sound like how much you ard paying for the sounds have deeper bass, and strong noise cancelation where it actually tunes out the noise around you. If you listem to music on the go. Id say get em.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustenB, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin