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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2527 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,528 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Almost works too well

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest child is on the spectrum and lives in his headphones. These seem to do the trick as a replacemrnt for the previous generation. Holds up well to a young buys lifestyle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Litedesk,
      Awesome! We're glad that the WHCH720N headphones perfectly suits your child's lifestyle. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for school work, great for public and loud places. Very quality high performance headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, CarlosP! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Good value, seek best deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good headphones. May be better value if found at a different price but still not disappointed. Has really nice noise cancelling feature that works well. Pleased with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, We are glad to hear that you are pleased with your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    My son loves them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. I bought them for my son. He really enjoys the ambient sound feature. He also loves the fact that he can used them both wirelessly and wired.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderO,
      Awesome! We're really glad that your son loves the Ambient sound mode and connectivity of the WHCH720N headphones. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The battery last for a long time. It's comfy on my ears. Noise cacelling works well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leah We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive sound quality and battery life. Great value and sounds better than more expensive models.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonS, Perfect! We're thrilled to know that you're impressed with the great sound quality, excellent battery life, and overall great value of your new Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my girlfriend as a b-day gift. No issues and shes used them about everyday for a year now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrHale,
      This is definitely a great birthday gift for your girlfriend! Glad to hear her enjoyable experience with her WHCH720N headphones. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    One of the best headphones that sony presents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great the sound quality is amazing and likewise the battery life what I liked the most was the sound cancellation despite having too much noise around me the sound is heard well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdolfoP, Great! We're glad that you re enjoying the sound quality, battery life, and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and the drivers in this unit sounds good and clear. I use these at work so i don’t have to speak to any of my dumb coworkers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Itsamewario, Awesome! We are glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones, I bought these as a gift and it was a hit. Sound quality was surprising for what I was expecting from them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucus, Awesome gift! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for its price. The noise canceling is good, the ambiente sound is not that good, they are comfortable, and the life battery is great I can use them all day for 4 days without having to charge it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anjha, Great! We're glad that you like the noise canceling function, sound quality, comfort, and battery life. Your feedback is great appreciated! Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I do legal transcription and I need to catch every single word. They are perfect! Any outside sound is blocked and they are very comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyS,
      Thank you so much for such a great review! We're happy to hear you are enjoying the great sound, noise canceling features, and comfortable fit with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    A real bass banger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Plenty of adjustment room. The controls are convenient and the sound cancellation is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamP, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, have been looking for a pair of headphones that don't break the bank and this was certainly it. Great value for money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlinC,

      Very nice! We're glad to hear that you like the price point of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones; easy to set up and use. Had some issues with my work laptop microphone and speakers. Plug and play - problem solved!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IndianaACERbuyer, Thank you for giving the WHCH720N a perfect rating! We're very happy to learn that you like the ease of setup and use of your new Sony WHCH720N headphones. And good to know that you were able to resolve your issue with your work laptop's mic and speakers. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Remarkable quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sturdy high quality material excellent sound quality advanced features and generally a great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaming, Thank you for the amazing review! We're glad you like the exceptional quality, incredible sound, and advanced features of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeking a noise canceling headphone for my travels. Lightweight and good sound quality. Note: it does not come with a carrying case and one must download the Sony app to set it all up properly. Overall a solid piece for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi amorales,
      Thank you for your time writing this review. We're glad you like the great sound quality, noise canceling features and lightweight of your new headphones. We appreciate your feedback with regard the carrying case and app. You can use the WHCH720N headphones without connecting them to the Sony Headphone| Connect app. These headphones will still work as regular Bluetooth headphones and use them to listen music, make phone calls, and user other audio features. However, connecting the headphones to the app provides additional functionality and customization options.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, fits good, light weight. I’d say the price point is correct.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StanleyM, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good quality for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time that I used them the sound is great and silences All noises while mowing the yard. Quick charge and simple to use. Long battery life between each charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terrible,
      Wow! We're really glad that your investment with your new headphones is worth it. Nice to know it suits your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these sounds pretty nice, the noise cancellation is okaish but for a $150 headphone I think that's pretty much what I'd expect. The battery life is decent won't say it matches the 35H promise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sam776, We are glad to hear that you are enjoying your WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US