Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Best earphones ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these over the ear headphones, best sound ever, noise canceling i have ever had
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Metim,
Thank you for the purchase! We're happy to hear that you like the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Daughter LOVES THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave them to my daughter for Christmas. She loves them. States the noise cancellation is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WollyTown, We are thrilled to hear that your daughter lover her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Sony Over the ear Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good. I listen to a lot of Classical music, the sound is very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, Awesome! We're so happy to hear you love the incredible audio of these headphones and you are having an enjoyable listening experience, especially to your favorite classical music. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-CH720N. Thank you for choosing Sony! -Jess
Phenomenal Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are phenomenal. I love them and use them all day. They have very good bluetooth range and the sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rippusoff, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Sony blk headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too loud, yet clear sound with a decent amount of bass. The fit is comfortable around the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodneyD, We appreciate your feedback. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Great for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a great price. Only spent a little for quality pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheRod,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Mens headphones, may not fit women
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones dont block noise like I expected. Sometimes they disconnect the bluetooth. They work well minus the two issues above. They are loud if you choose to crank up the volume and have them on your shoulders as mini speakers instead of over ears. I have a small head; I wear a med. in motorcycle helmets. They headphones are slightly too big. These were designed for men.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MercedesT,
Thanks for sharing your review and experience with the WHCH720N. We're glad that you like the sound quality of the headphones. Your feedback about the noise canceling function, connectivity, and design is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
For connectivity issues, set the headset to “Priority on stable connection” on the Sony app. Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:
-When there is a human body between the headset and the Bluetooth device.
-When this is the case, turn the Bluetooth device to face the same direction as the antenna of the headset to improve the Bluetooth communications.
-When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
-In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
-Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train
For more information, please refer to this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777012.html
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. The troubleshooting steps on this link may also help improve your experience with the noise canceling function:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Nice noice canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and does well with noise cancelling. Helpful for people with ear piercings and for during long car rides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaraF, awesome! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Amazing Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones bought them as a gift for my mom for Christmas she absolutely loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC, That's awesome! We are thrilled to hear that your mom absolutely loved her Sony WHCH720N wireless headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Fantastic noise blocking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic. They drown out 2/3 of the noise from my riding mower. Great sound too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mountainmanrb, great! We're glad you like our product! Thanks for choosing Sony. ~Earl
Headsets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headsets!!!! i wish i knew wherei can lower the bass. It is much to deep for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelC,
Nice! We're glad that you like your new WHCH720N headphone. To help you familiarize with your headphone's parts and functions, please check these helpful links.
Location and function of parts
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html
Sony | Headphones Connect
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130
I hope this helps and thank you for choosing Sony! - Marco
Sony headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent product I will recommend it to anyone Best Buy is the best for Electronics.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewP,
Awesome! We're glad to hear that you like your new Sony headphones. We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!
-David
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it he is using all day, the quality is the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Ovellon1972! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig
Works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well for setting live stream volumes at our small church.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, RonaldM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a Christmas gift for my daughter and she loves them, wears them all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Minnie,
This is definitely a great Christmas present! It's wonderful to hear that your daughter loves her WHCH720N headphones. Thanks you for sharing your great experience with us and for choosing Sony! - Kris
Best for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, cannot beat it for the price. Second pair in the last four years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulC, That's great to hear! We are glad that you like your Sony wireless noise canceling headphones. Your continued support means so much to us. Thank you for choosing Sony! Vincent
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. The sound is great and they feel comfortable on my head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan408, Thanks for sharing your experience. We are glad to hear that your new Sony wireless noise canceling headphones worked really well. Thank you for your purchase. Enjoy! -Craig
Sony headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent product at this cost.This is my first Bluetooth device and I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NitinA, Thank you for the 5-star rating! We're pleased to hear you're satisfied with your first Sony Bluetooth headphones. Thanks for choosing Sony! -Sam
Try these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, and sturdy design. Comfortable on the head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaD, We are happy that you like the sound quality of your new Sony WHCH720N headphones. Thank you for your purchase. Enjoy! Vincent
You get what you pay for. Bad Bluetooth connection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for an employee in our office who needed some new headphones for their work and calls they do. We were hoping for a simple solution at a reasonable price. So we weren’t expecting anything amazing. However we are consistently having issues where it drops Bluetooth connection during a call which is highly annoying. It happens more often then we would like. The mic on the phones are also below average for sure. Overall we’re not very happy about our purchase and have since purchased new headphones for her.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChandlerD, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the Bluetooth connectivity of the Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html#
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl