Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2550 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,556 reviews
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones very good sound quality and very comfortable and easy to style

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndresM, We are glad that you are like the sound quality of your new Sony headphones and that you are very comfortable using them. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    It’s actually good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best budget headphones. Sound quality is pretty good. We can customize the audio in the sony headphones app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RazorSharp,
      Fabulous! We are very pleased that you are enjoying the incredible sound quality and customizable settings with the app of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great sound & affordable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, only draw back is if they are used a lot the lining pulls away from the ear part. Affordable enough to replace once a year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethB,
      Thank you for your feedback and we're glad that you like the audio quality of your Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for thr price. I did not want to shell out alot of money for another pair of wireless headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SFMusic, Thanks for the positive feedback. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Little Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not the ones I wanted however they worked great for traveling. Great sound and long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharT, Glad that you liked them! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my Step-Dad. He loves the earlier model so hopefully he will love this model too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WendyW, This is a fantastic gift idea! We're positive that your step-dad is going to love his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever!!! Noice cancelation and stay put while working out. Light weight and my battery lasts for days!!(:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaliaR, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Sony always comes through!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sounding headphones at this price point. Good battery life and decent noise cancellation. I would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi King, That's good to hear! We are happy that your new Sony WHCH720N headphones are one of the best sounding headphones for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    All around A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, comfortable, and great sound! This was a hit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherrieM, Great! We're thrilled to hear that you like the comfortable, sound, and ease of connection. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    You can’t beat the price for these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Sony headphones and I love them. Connects in seconds and battery lasts for days

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarinS,

      Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the price point and battery of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best, love the noise canceling and how it feels on ur ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaC,

      That's awesome! We're glad to hear that you love the noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible. This was a gift for my daughter’s birthday and she loves it. The only downfall is it doesn’t come with a case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KindraC, This is an amazing birthday gift idea! We're thrilled to hear that your daughter loves the incredible sound this unit delivers. We have noted your input about the lack of a carrying case. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Your insights are important to us as we work to meet and exceed your expectations. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are easy to use, have great sound quality, comfy and lightweight! I can’t say enough good things.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heather, That's awesome! We're thrilled to hear you like the excellent sound quality, superb noise cancellation, and great value of your new Sony WHCH720N headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 2 out of 5 stars

    Good Sound , Horrible Mic

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is decent, nothing spectacular. But, the microphone is Trash. What little sound can be heard, comes out like you're talking from across a room. Also, it doors not allow you to sybc to multiple devices . I use my computer with several phones and it was only able to be paired to one device at a time. And let's be clear, not anticipating being able to connect to multiple devices at one time. But like any outher headset , able to be paired to as many devices as i choose. However, I had to forget the headset on one device to use it on another. Too much hassle and not worth the price. If you're purchasing solely for listening, would mildly recommend, but the seller should seriously lower the price first. But for mic and speaking, pick something else.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AverageJoe, While we're glad that you like the sound quality, we regret that the microphone did not meet your expectations. Sony values the opinions of customers and is always striving to provide the best experience possible.  For optimum performance, please ensure the software is updated.

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a comfortable and light noise cancelling headphones. This one meet everything I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jazper,
      Terrific! We're glad that you found the best headphones that perfectly matches your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Mister

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. She doesnt take them off. She cant he me talking to her.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duffmac,
      Thank you so much for the 5-star rating! Nice to hear that the WHCH720N perfectly suits your daughter's needs and expectations. We really appreciate she loves her new Sony headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    My review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good,and the noise cancellation is great,and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelR, That's great! We are glad that you like the noise canceling feature of your new Sony WHCH720N headphones. Thank you for your purchase. Enjoy your music! Vincent Sony_US

  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I use them everyday. The sound is excellent. And they are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryH, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    OUTSTANDING!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I both got a pair and they are outstanding. The sound quality and noise canceling are phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherS,
      Thank you so much for such a great review! We're delighted to hear that both of you are enjoying the outstanding sound quality and noise canceling features of your new headphones. Your satisfaction with our product means a lot to us. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for a reasonable price. Amazing battery life. Glad I bought it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emily, We are happy that you like the sound quality and battery life of your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent Sony_US