Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2550 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,557 reviews
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value ! Connect directly through blue tooth Strong Durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieGmoney, That's great! We are glad that you like the quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets for good prices, for a workout routine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldA, We are glad that your new Sony WHCH720N headphones are the best for you. Thank you for your purchase. Enjoy your music! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my grandson. He really enjoys them. He said he can’t hear any noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatrinaB19, We are thrilled to hear that your grandson really enjoys his new Sony noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Head phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Noise canceling a big + Light weight and ease of operation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HollyJ, We are happy that you like the noise canceling feature of your new Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great set of noise canceling headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones with great sound and highly recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Power, Amazing! We're thrilled to hear that you are enjoying the noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item for the purchase price. The staff was very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaneyT, We are glad that you like your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for talking to business associates via computer or using it bluetooth with my phone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaoK, wow! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Stellar Sound Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar Sound Quality!!! Great alternate choice when the item I wanted wasn’t available

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamT, wonderful! We're glad you like the sound quality of your new headphones! Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is pretty good and they are pretty comfortable on the ears. Definitely a good alternative to the more expensive ones from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melody, You've made an amazing choice! Good to know you appreciate the superb sound quality, excellent noise cancellation, and comfortable fit of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, holds a charge, easy to use. I do wish the volume could be turned higher than the max.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlotteK, We are happy that you like your new Sony Sony WHCH720N wireless noise canceling headphones. If the sound level is quite low, please check and make sure to adjust the volume of the headset and the connected device. You may also ronnect the Bluetooth device to the headset once again to isolate the issue. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Quality and immersive noise cancelation. Battery life is great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DemetricE,

      Thank you for the 5-star rating! We're happy to hear that you like the sound quality, noise canceling and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, light weight, and comfortable. Best headset I've owned thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SkyGuy, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones the best best headphones you have ever owned. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 3 out of 5 stars

    average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok , could use an upgrade on fitting the unit tight to the head

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS HEADPHONES!! I USE ALL THE TIME!! COMFORTABLE AND DOESNT HURT MY EARS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Khimfroilan98, We are thrilled to hear that you love your new Sony WHCH720N wireless noise canceling headphones and you are comfortable wearing them. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Couldn't get it to work with ps5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son because he HAD to have anc. would not work with ps5, so exchabged for ps headphones and worked flawlessly of course...told ya so

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sephiroth4,
      Thank you for your time writing this review. We're sorry if the WHCH720N did not work with your son's PS5. You can connect this headphones to your Television (via Bluetooth- the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile)) so you can get the audio from the PlayStation 5. We still recommend using headphones that are designed for consoles. We do apologize for the inconvenience and thanks again for purchasing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great headphone and with oblong ear peices it is extremely comfortable to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Computer,
      Thank you so much for such great review! Nice to hear your enjoyable experience with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Exellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect, it's worth the value. I recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RolandoR, We are happy that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Good quality sound and very long-lasting battery life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerrenceC, That's very generous of you! We're truly pleased to hear you love your new Sony WH-CH720N and these deliver great sound quality and amazing battery life. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very confortable. Very good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaM, we're glad you like the sound quality, comfort and battery life of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are lightweight and easy to connect. Also great for noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FeliciaK,
      Awesome! Nice to hear you like the lightweight design, easy connection, and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US