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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2550 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,558 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound. The app works great. Cant complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, This is great! We're delighted to hear that you like the sound, overall quality, and use of Headphones Connect app. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noice cancelling headphone for the price. It really works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for a good price. I am satisfied and all music listeners. I recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BohdanT, What a great deal! We're glad that you are very much satisfied with your new Sony WHXH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Budget friendly headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality and build quality is nice. Light and easy to handle

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sumana,

      Thanks for commenting! We are very happy to hear your satisfaction with the amazing sound quality, lightweight & easy to handle design, and reasonable price of your WH-CH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Super headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is unparadied. Good quality. The price is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Serghei88, Thanks for sharing your experience. We are glad that you like the sound quality and price of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and the noise cancelling is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chaz,

      Thank you for the purchase! We're glad to hear that you like the noise canceling and battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wears really well and works pretty good at keeping noise out. Lasts for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anabelle, Thanks for the positive feedback. We're glad you are happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are very comfortable and have really good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristineC, Fantastic! We're glad you like the comfortable fit and great sound quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love these headpones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headpones for the gym and office, can easily carry a charge to last all day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexandraG,
      Fabulous! We are truly grateful that you love your new headphones. Nice to know it suits your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great stuff

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work pretty good, only complaint I have is I wish the noise cancelling worked a little better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TyM1, Thank you for the feedback on your experience with your WHCH720N. We're glad to hear that your new Sony WHCH720N worked as advertised, providing you with performance and quality you expected. If the effect of noise canceling is not sufficient, please follow the steps on this link:

      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html

      Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no sound expert but I love this headphones. The sound quality and the noise cancelling are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amed, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Happiest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made. Snug and comfortable, clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WestleyS, We are glad to hear that your new Sony WHCH720N wireless noise canceling headphones are the best purchase you made and you are happy with them. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. Well work it. Long lasting battery life and very clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlphonsoS,
      Perfect! We're thrilled to hear you like the clear sound and long battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best headphones for the gym at price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones for the gym! Affordable and great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonAlejandro, We are thrilled to hear that your new Sony WHCH720N headphones are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound fits on your head comfortably at good prices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sherm,
      Awesome! Nice to hear you are enjoying the great sound quality and comfortable fit of your Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Nannie

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves the headphones and uses the everyday..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaB, Thanks for your 5-star review. We are happy to hear that your granddaughter loves her new Sony wireless noise canceling headphones and that she uses them everyday. You chose the best brand for her. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Glasses

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits slightly awkwardly around my glasses, compared to other over ears. Otherwise excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SterlingW,

      Thanks for sharing your review and experience with the WHCH720N. Your feedback about its fit is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headset properly. You may refer to this link for more information:

      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good set; the only challenge is when we wear this, it protrudes from both sides, and the look is not good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Craig Sony_US

  • Rated 5 out of 5 stars

    Worked like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son who was having hearing sensitivity issues. Easy to set up worked as expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, AhmundY! We're glad that your son liked the performance of the headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Sony done it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the ear good quality and pricing noise cancellation is a plus exactly one of my kids needed for school and their bus rides

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cado, Awesome! We are so glad to hear that you are happy with your new WHCH720 headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US