Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$103.00
Save $75
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2869 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,869 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony wh-ch720n

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the sound quality as well as the ANC on these headphones the only issue i have with it is at seemingly random times i Disconnects from my phone and I have to manualy reconect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much they are the perfect thing to use at the gym when working out as well as just doing errands around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and great bass, highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanS,

      Perfect! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise quality and easy to set up and charge time is great so is the battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaH, Glad you like your new Sony headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The best headphones I got

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it very useful to me and convenient every time I needed to attend to a online meeting and even listening to podcasts sermons without me worrying the space from my computer or phone I can literally walk all over the house less worrying the wire connection and Bluetooth minimum space accessibility… I bought this cheaper than the others but the same features so I never regret buying this one. Noise cancellation is awesome….my old one is wired but so inconvenient the good thing about this is you can switch anytime from pc to your phone hassles free.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Natan, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WORTH THE PRICE!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product, I have nothing bad to say about these headphones. Totaly worth the price!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serg,
      Awesome! Glad to hear that your investment with your new Sony headphones is worth it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Whch720

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than the whch710 which are easy to break and sounds great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi willie47,
      Thank you for the 5-star rating! Great to hear you like your new WHCH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Need to be a bit louder

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones amazing sound quality, just wish they were louder but overall best headphones I’ve had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisV, Thanks for the positive feedback. We're glad you like the sound quality. To improve the sound level, make sure to adjust the volume from the headphones and from the source device. If the level does not improve, kindly perform reset and initialization on your headphones. More details on the link below : https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776823.html
      Regards and thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Favorite color so i’m biased. The noise cancelling is not great but i’m not often in a situation where i can really use it anyways. They do get loud, however at 25% volume people can hear what you are listening to even when they are flush with your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Decent ANC and sound quality. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thanos, we're glad you like the sound quality of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a pretty good sound for this price point. Nothing spectacular but it gets the job done.The mids and bass are fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestDev, Thanks for the feedback. We're glad that you like the sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ANC works like a charm!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, ANC is impressive for the price. Only downside is where the buttons located. I wish they were more above, closer to my ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Matt,
      Thanks for purchasing our Sony - WHCH720N Wireless Noise Canceling Headphones and we're happy that you are pleased with the ANC functionality as well as the sound quality of your new headphone. We apologize if the buttons are not near enough your ear to access it easily. Your opinion matters to us and it will help us improve our future products.

      You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thanks for choosing Sony!

      Regards,
      Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Not amazing but very good sound in a very good quality product for the money noise canceling is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanZ,

      We appreciate your feedback and we are happy that you like the sound quality of your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. To know more about the features and capabilities and other information about your headphones, you may check out their help guide: https://helpguide.sony.net/mdr/2966/v1/en/index.html.

      We take all user input seriously and will make sure your comments reach the appropriate person.

      Thank you for choosing Sony!
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with these headphones. I wanted a sturdy headset with a loud bass. After my beats fell through I didn’t think I would change brands, but here I am!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaishaP, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. you can still hear a little of outside noises but still good enough for pricing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexanderS, We are glad to hear that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Please take note that the noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Couldn't be happier with these

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, long-lasting battery and amazing bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cesar, Fantastic! Good to know you're enjoying the comfortable fit, excellent battery life, and amazing bass of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones, with a nice long battery life :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star review, pepeOuch! You made the right choice! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Comfy and durable!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my son’s birthday and he loves them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning the cancellation noise worked perfectly then started to be bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the $$$, not the best noise cancelling but enough to keep me focused on my book (i use NC to read)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NevresG,

      Thank you for the 5-star rating! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US