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Customer Ratings & Reviews

$139.99
Save $38.01
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2795 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,795 reviews
  • Rated 5 out of 5 stars

    Darrin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Easy to use, sound is great. Using on a loud mower.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darrin, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for running and listening to music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierM, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Has a long charge so no worries about thr battery dying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duffman, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony headphone is the best noise canceling headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miyamal, Choosing these headphones will definitely be worth it! We're delighted to hear that you feel the WH-CH720N is the best noise canceling headphones that you've owned and you're enjoying the exceptional noise cancellation and overall features. Thank you for leaving us such a wonderful review! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best earphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these over the ear headphones, best sound ever, noise canceling i have ever had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Metim,

      Thank you for the purchase! We're happy to hear that you like the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality, They sound amazing, nice and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseA, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best headphones for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and battery life couldn’t be happier and great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Perfecttv, Glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for working out. Great quality sound and light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jjeI. We're glad you like your headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable abd sound great. I have a hard time getting ear buds to stay in my ears and wanted an affordable alternative.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Ear phones for Karley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were for my 2 1/2yr old great granddaughter. She has one of my old tablets that she plays with when I’m listening to music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linda, thank you for your 5 star rating. We're glad that you and your great granddaughter is enjoying these headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and audio quality great noise cancleling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoryThompson, You made the right choice! We're thrilled that you are enjoying the amazing noise canceling function, sound quality, and great battery life of the headphones. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Over the ear Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. I listen to a lot of Classical music, the sound is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tommy, Awesome! We're so happy to hear you love the incredible audio of these headphones and you are having an enjoyable listening experience, especially to your favorite classical music. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-CH720N. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Nater

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Bose one better than these ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic noise blocking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic. They drown out 2/3 of the noise from my riding mower. Great sound too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mountainmanrb, great! We're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Solid BT headphones for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are surprisingly good for the price. The sound is rich and the Bluetooth works consistently. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulJ, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and amazing performance of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones bought them as a gift for my mom for Christmas she absolutely loved them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexC, That's awesome! We are thrilled to hear that your mom absolutely loved her Sony WHCH720N wireless headphones. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a great price. Only spent a little for quality pair of headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheRod,

      You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent product I will recommend it to anyone Best Buy is the best for Electronics.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewP,

      Awesome! We're glad to hear that you like your new Sony headphones. We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headsets!!!! i wish i knew wherei can lower the bass. It is much to deep for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelC,
      Nice! We're glad that you like your new WHCH720N headphone. To help you familiarize with your headphone's parts and functions, please check these helpful links.

      Location and function of parts
      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html

      Sony | Headphones Connect
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130

      I hope this helps and thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for my grandson. Has ear problems and this helps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skipper,
      Many thanks for the 5-star rating! It's nice to hear that our WHCH720N perfectly suits your grandson's needs and expectations. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris Sony_US