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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2945 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,945 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. I Highly recommended this Sony product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, PaulL. We're glad you like your headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son loves them! He says they are very comfortable, have good sound, and ease of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGD68,

      Great! We're glad that your son is enjoying the comfort, sound quality, and user-friendly functions of the headphones.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they work really well. I use them with when I work out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Marebare88, We are glad that you now have a pair of amazing headphones when you work out and that you love them. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio on Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Awesome! Very good for my ear drums. Definitely. Thank you! :D

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DellTouchLaptop

      Thank you for the purchase! We're glad to hear that you like the headphones. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were reasonable priced for noise canceling and works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaW, Fantastic! We're so glad to hear that you like the great noise cancellation and you feel that the price is worth it. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS HEADPHONES!! I USE ALL THE TIME!! COMFORTABLE AND DOESNT HURT MY EARS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Khimfroilan98, We are thrilled to hear that you love your new Sony WHCH720N wireless noise canceling headphones and you are comfortable wearing them. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Diane! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Overseas Plane Ride

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with these headphones. I bought them for an upcoming trip to Europe.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, JaniceS!
      Perfect! We're delighted that you are very much pleased with our Sony WHCH720N making it your travel companion. You will surely enjoy your Europe trip with this headphone. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and no issues with setting up. Nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CristovalS, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, use them for gaming and they are really cool

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TravisW,
      Great! We're truly happy that you are enjoying your gaming sessions now with our WHCH720N. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing for the price and the best part is the lobg lasting battery!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marty,
      Awesome! We're glad that we were able to give you a great deal. We really appreciate your satisfaction with the long battery life of your new headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them I'm so glad that I bought them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieD,
      You definitely made the right choice! We're pleased to hear that you love your WHCH720N headphones. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Larry satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these sony headphones im old school but when i got them set up they are greattge sales people were totally great couldn't ask for better service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larrys,

      Thanks so much for the kind words! We're glad to hear you're loving your WHCH720N! Old school meets top quality sound. Big shoutout to the sales team for delivering the kind of service you deserve! Enjoy every moment with your new gear.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent pair of headphones for the price. Very comfortable for smaller heads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SNguyen,
      That's great! We're glad that you like the comfort of your new Sony WHCH720N Wireless Noise Canceling Headphones. You can now enjoy listening to all your favorite music. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set of noise canceling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones with great sound and highly recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Power, Amazing! We're thrilled to hear that you are enjoying the noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for everyday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for basically everything and they hold up well. Nothing wrong with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, Juan! We are very grateful that you are enjoying the amazing sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous version i had of these broke so i bought these updated version and i love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gglicano,
      Thank you for the 5-star rating! We really appreciate how much you love your new WHCH720N and we are very sorry to hear what happened on your previous headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you so much for being our valued customer and for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for a good price. I am satisfied and all music listeners. I recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BohdanT, What a great deal! We're glad that you are very much satisfied with your new Sony WHXH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value ! Connect directly through blue tooth Strong Durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieGmoney, That's great! We are glad that you like the quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them the noise canceling is top tier would buy them again and they are in a good price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CWA04,

      Thank you for your 5-star review of the WH-CH720N headphones! We're so glad to hear you're enjoying the exceptional Noise Canceling performance. We engineered these headphones to provide a high-quality listening experience by blocking out ambient sounds, so you can fully immerse yourself in your music. It's great to know that this feature, along with the comfortable fit and excellent value, has made such a positive impression on you.

      Thanks for choosing Sony. have a great listening day!
      DiegoV Sony_US