Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10104649
Customer reviews
Rating 4.6 out of 5 stars with 2796 reviews
(2,796 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Works as they should
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my dad to use on a riding lawnmower. He loves them, zero complaints.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BillM, We are glad to hear that your dad's new Sony WHCH720N wireless noise canceling headphones work for him, and that he loves them. You chose the best for him. Thank you for trusting Sony! Vincent
Rated 4 out of 5 stars
Sony always comes through!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sounding headphones at this price point. Good battery life and decent noise cancellation. I would buy again
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi King, That's good to hear! We are happy that your new Sony WHCH720N headphones are one of the best sounding headphones for you. Thank you for your purchase. Enjoy! Vincent
Rated 3 out of 5 stars
Noise
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really noise control can still hear everything
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cablelady,
We're sorry to hear the noise cancelling on your WH-CH720N isn’t cutting out as much as you hoped.
The ANC in these headphones is designed to reduce low-frequency sounds mostly, so some background noise like voices can still come through.
To get the best out of the noise cancelling, try turning off the Adaptive Sound Control in the Sony | Sound Connect app and manually turning on noise cancelling when you really want it. Also, check the Ambient Sound Control settings in the app.
Wearing them snugly and adjusting the fit can help improve the effectiveness too. Hopefully, these tips help you get a bit more peace and quiet with them!
Thanks for considering Sony and for your feedback.
Sincerely,
Estefany
Rated 5 out of 5 stars
best budget friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great bass very good highs and mids, clear crisp sound HIGHLY RECOMMEND!!!!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerR, We are glad that you like the bass, highs and mids sound of your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are for my son. Haven't heard a complaint about them so guessing they are good.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe, We are glad that your son has now a great pair of wireless noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! Vincent
Rated 5 out of 5 stars
Another Great Sony Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas Gift. My daughter have not taken them off or her ears yet.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JermaineC,
You made the right choice! We're glad that your daughter is enjoying these amazing headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great value for thr price. I did not want to shell out alot of money for another pair of wireless headphones
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SFMusic, Thanks for the positive feedback. Enjoy and thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well priced mid quality Bluetooth cans …comfortable over ears
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, MoayaS! Enjoy and thanks for choosing Sony! -Craig
Rated 4 out of 5 stars
Lacks bass and noise canceling is okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks a little bass. Sounds clear. If your an audiophile step up a tear. Noise canceling is okay.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adam450, We're glad that you like the noise canceling function. You can set the Equalizer/CLEAR BASS setting to your preference using the Headphones Connect app. For reference, please check the Help Guide: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Rated 5 out of 5 stars
Good earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would be hard to beat at the price. Excellent sound, keep out all but the loudest of outside noise.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JHNJ,
Perfect! We're happy to hear you like the great sound and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
You need these
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise canceling. Very affordable and great quality.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Virtual, We are thrilled to know that you like the sound quality and noise canceling feature of your Sony WHCH720N wireless headphones. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and perfect for travel. Sound cancellation works perfect
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kyle, We are happy that you now have a perfect pair of headphones for travel and that you like their sound quality and noise canceling feature. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Sony Wireless Noise Canceling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use while riding the Peloton and I can hear the music and the instructor so much better when using them.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AppleWatchSE,
That's fantastic! We are so happy to know that you are having an enjoyable listening experience with the WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent sound quality. Very comfortable.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MistyB, Thanks for the 5-star rating! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is awesome. Super comfortable as well
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadisonM, We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine with long hours, not needed to charge frequently. Sound is clear
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnsariMairaj, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
No problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After months of using it, it feels comfortable and sound quality is good.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettM, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones, and that you feel comfortable using them. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of sound leak but really loud……..love the app as well
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MahoganyJ,
Many thanks for the 5-star rating! We're glad to hear you like the powerful sound and Sony Headphone|Connect app of your WHCH720N headphones. Some sound leakage is normal. If you feel that it is higher than expected, please ensure the headphones are fit correctly. The better the seal around your ears the less sound will leak out. If playing music very loud, then you can expect more leakage. We appreciate your feedback. Thanks again for purchasing Sony! - Kris
Rated 5 out of 5 stars
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and my daughter loves them. i would definitely get another pailm
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, That's very generous of you! Thank you for the kind words and review of your WH-CH720N Wireless Noise Canceling Headphones. It's wonderful to hear your daughter is enjoying the amazing features of her new headphones. You deserve a pair of WH-CH720Ns for that! Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
These work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, long battery life. They work to record my videos.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MicheleB, We are glad that your new Sony WHCH720N wireless noise canceling headphones work great for you. Thank you for your purchase. Enjoy! Vincent















