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Customer Ratings & Reviews

$139.99
Save $38.01
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2797 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,797 reviews
  • Rated 5 out of 5 stars

    These work for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, long battery life. They work to record my videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MicheleB, We are glad that your new Sony WHCH720N wireless noise canceling headphones work great for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and have excellent sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Craig, We are glad that you have new Sony wireless noise canceling headphones with excellent sound quality. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for workout and walking. It hurts sometimes if you use them longer than an hour, but overall th

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValeriaR We're glad that the headphones work great for walking and workouts. You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue.
      Note: Try lowering the volume or take a break from wearing them for a while.
      How long have you been wearing the headphones? The longer you wear headphones, the more your ears may hurt.
      Note: You may need to limit your headphone usage.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    I really like the headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headphones and I got them for a good price. Sounds good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesR, We are happy to hear that you really like your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great headphones for noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for an airplane trip. Sound quality was rally good. Ivcould hear the movie u was watching without all the airplane noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrieneG, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones and they work well for you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation! Nice comfortable foam, sony quality sound. I would buy again if needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestTV,
      Amazing! We're glad you are enjoying the excellent sound quality, noise cancellation and comfortable fit of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my niece 18th birthday. She absolutely loves them and she rarely takes them off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MsFed, We're glad that your niece is enjoying her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony headsets worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable. Very easy to connect to my phone. Recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frida75, We are happy that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and my daughter ❤️ I wil recommend for others to purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamonN,

      You made the right choice! We're glad that your daughter is enjoying these amazing headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. I Highly recommended this Sony product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, PaulL. We're glad you like your headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. Very light on the head. The anc works very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmarJ, Fantastic! We're so glad to hear that you are enjoying the sound quality of your WHCH720N headphones and finding them comfortable to wear. It's also great to know that the active noise cancellation (ANC) feature is working well for you. Enjoy your listening and thank you very much for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones amazing sound and quality overall easily light weight no case cover to put sadly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amar,
      Thank you for the 5-star rating! We're delighted to hear you are enjoying the amazing sound quality and lightweight of your new headphones. We've taken note of your feedback with regard the case. Sony values the opinions of customers and is always striving to provide the best experience possible.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Don't fly without these!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! So thankful I got before flying over Christmas!! Amazing!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolN, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Loved em till they were stolen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a mind-blowing experience with where we are in Bluetooth tech.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deepvideolive,

      Thank you for the purchase! We're glad to hear that you like your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Rated 2 out of 5 stars

    You get what you pay for. Bad Bluetooth connection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for an employee in our office who needed some new headphones for their work and calls they do. We were hoping for a simple solution at a reasonable price. So we weren’t expecting anything amazing. However we are consistently having issues where it drops Bluetooth connection during a call which is highly annoying. It happens more often then we would like. The mic on the phones are also below average for sure. Overall we’re not very happy about our purchase and have since purchased new headphones for her.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChandlerD, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the Bluetooth connectivity of the Sony unit. Please isolate the issue by following this link:

      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html#

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price . Noise canceling works very well .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyC,

      Thank you for the purchase! We're glad to hear that you like the price point and noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality, the noise cancellation is excellent and not a bad price. I highly recommend it .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RalphV, We're glad that you are enjoying noise canceling function and sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Over the ear Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does fit comfortably over the ears,blocks out noise, and blue tooth connects very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyOverTheEarHeadphones,
      Great! We're glad that our Sony - WHCH720N Wireless Noise Canceling Headphones did its job in canceling noise, Bluetooth connects well and it fits comfortably. We are truly happy that you appreciate those things. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I am sure that the recipients will love love love their gifts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaneyT,
      This is definitely a great gift idea! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the 5-star rating and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sounds and bass that these headphones give. Great for working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerardo We're glad that you like the sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US