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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2945 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,945 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good head phones at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister says these headphones are exquisite and they feel very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, Thank you so much for giving the product a perfect rating! We're so pleased to hear your purchase went well and your sister is enjoying the great audio quality, noise cancellation, and exceptional comfort of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy w/ purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Good sound and very easy to use,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryA, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our WH-CH720N Wireless Noise Canceling Headphones. We are truly happy to hear you like its great features and overall performance of the unit. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good results, loved the sound. Have only used them on a flight so only gave a 4 star

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatM,

      Thank you for the review and we're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good head phones great for the gym. Best purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelT!
      It is most rewarding to hear that our WH-CH720N headphones have been a great purchase for you, especially for the gym.

      We designed them to be lightweight and comfortable for long use, and we're so glad that's working out while you're active.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good liking it. Comfort while using it is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LataV, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Happy listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves the earphones. Her boyfriend went out and bought the same mom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jimsquick!
      We are thrilled to hear your daughter is loving her WH-CH720N headphones, and it's even better that her boyfriend got the same pair.

      Thank you for choosing Sony!
      All the best,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far to use while working out at the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, CarlH! We're glad that you like your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones, the sound is great. Feels a bit cheap but a good mid range option

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveA,

      Thank you for the 5-star rating and we're glad to hear that you love the sound quality of the headphones.Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right price, right value, right quality and it works great !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil, Amazing! We're delighted to hear that your new Sony WHCH720N worked as advertised, providing you with performance and quality you expected. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    3/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, but the plastic seems cheap. Not worth $150. Could probably get a nicer pair for the same price from a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Work Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality and noise-cancelling capabilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnG, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great, i use it everyday, on plane too and especially in library

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dhruv, We are glad that you now have a pair of amazing wireless noise canceling heaphones that you use everyday. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great budget friendly option.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really good audio and noise cancelling for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rutt, We are glad that you like the sound quality and noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable strongly recommend this headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Hpallinone!
      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, and good sound. App works for EQ.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tyjh01, Excellent! We're very happy to hear that you're enjoying the comfortable fit, great sound quality, and the equalizer feature within the Sony Headphones Connect app. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price paid. Nice sound and good noise canceling. It would be nicer if it would have a tighter fit over the ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolR,
      Wow! We're really glad you like the great sound quality and noise canceling features of your headphones. We appreciate and taken note of your feedback. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with product. Good quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect! Thanks for commenting, WilliamC! We are truly happy to know your satisfaction with the amazing quality of your WH-CH720N for its price. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphone I never thought the headphone sound great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nyc18, Thank you so much for the 5-star rating! We are so glad to hear that you are enjoying your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my brand new noise cancelling headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hello MakailaR, That's great! We are thrilled to hear that you really love your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise - fits comfortably on a large noggin like mine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavisS, Amazing! We're glad you're enjoying all the improvements we made on these headphones, especially its exceptional fit and comfort. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for offering a fantastic rating on the product! -Jess Sony_US