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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2945 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,945 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great, nice bass. My daughter loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SeanW,
      Great! It's nice to hear that your daughter loves her WHCH720N for having such a great audio quality. Thank you for choosing Sony! Enjoy!- Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Work in a very noisy place. Completely blocks out all noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sherry, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good price for a noise canceling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute color and works well. My daughter likes this birthday gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ZoeL,

      Thank you for choosing Sony!

      We're honored to hear that your daughter loves her new WHCH720N headphones! It brings us great joy to know that the color and performance were exactly what you were looking for in a birthday gift.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wireless Nioiseless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and of high quality for all types of studio and live recordings,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmmanuelAnglicanChurchR, That's awesome! We are glad that you like the quality of your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Bought for my daughter and she loves the headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JChow,
      That's very sweet of you on getting your daughter a new pair of headphones! Nice to hear she loves it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products works wonderfully and battery life is long lasting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ROGER,
      Perfect! We're delighted to hear your enjoyable experience with the long battery life and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does exactly what it is supposed to do. Sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawna, We are happy that you like the sound quality of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, and for a good price. The pairing was a little clunky at first, but it's been working fine since.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLDA,

      We're pleased to learn that your Sony headphones were just what you needed and offered a great price—thank you so much for your positive 4-star review! While pairing can sometimes take a moment, it's wonderful to know your headphones have been working reliably since. Lightweight comfort and dependable audio are standout features of the WH-CH720N, designed to make everyday listening easy and enjoyable.

      Thank you for choosing Sony—wishing you an enjoyable day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head gear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great compared to small earbuds. Use them well gutting grass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnT Awesome! We're glad that you are enjoying the sound quality of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones to workout in a gym. The noise cancellation is awesome, i can't hear anything other than what is playing on my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelaP, thanks for the 5-star rating! We're thrilled to hear the Sony - WHCH720N have accompanied you during your workout sessions at the gym, offering you a great noise cancellation and stunning sound quality! We hope this continues to be an enjoyable experience for you, and thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Definite noise cancellation. Very happy with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimK,
      Awesome! We're pleased to know that you are satisfied with your purchase. Enjoy great sound quality and a good noise canceling headphone. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and great price, quality of sound amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanO, Fantastic! We're delighted to hear you appreciate the amazing sound quality and value for money of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones Great noise canceling function

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelS, Amazing! We're so pleased to hear that you like the great noise cancellation of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear sound comfortable and easy to set up. i’m very happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioM, Awesome! We're really glad to hear you're happy and satisfied with the incredible features, amazing sound quality, and exceptional comfort of your WH-CH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best ones I have owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, doesn’t hurt the ears. Sound quality is exceptional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sodamom,
      Thank you so much for such a great review! We're happy to hear your enjoyable experience with the exceptional sound quality, comfortable fit and overall performance of your new headphones. Your satisfaction with our product means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound especially when traveling. Use them on planes trip all the time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,
      Perfect! We're delighted to hear that you are enjoying the great sound quality of your new headphones especially when traveling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound excellent noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaE,

      That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, sony never disappoints us with any products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaimM,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rock on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones, easy to use and great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chris, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They do the trick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were pretty good. They just didn't fit my ears well. But the noise cancellation was supreme and they did the trick.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MissMoneyLLC,

      Thanks for commenting. We are thrilled to know your satisfaction with the incredible noise canceling function of the WHCH720N. We are sorry if they didn't fit you well. For optimum fit and comfort, we always recommend following the steps on this link to properly wear the headphones:
      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html?search=fit

      I hope this helps.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US