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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2945 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,945 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandchildren love their headphones. Excellent quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylR,
      Awesome! We're really glad your grandchildren loves their headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the 5-star rating and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THESE ARE AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good! The noise cancelation works amazingly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyC, We are glad to hear that the noise canceling feature of your new Sony WHCH720N works amazingly for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and great customer service and clean

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LexusM,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are enjoying your WHCH720N and that you had a wonderful experience with Best Buy, including their great customer service and clean store environment. Your kind words about both the product and the service provider are truly appreciated.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for the price. I would recommend to friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tyke,
      Thank you for recommending our Sony WHCH720N Wireless Noise Canceling Headphones. We are truly happy that you like the sound quality of your new Sony WHCH720N. With your Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for a mid piriced pair of earphones. Easy to setup and good noise canceling too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Edse! You definitely made the right choice with these headphones. We are happy to hear about your wonderful experience so far with our WH-CH720N. We're also glad to hear you appreciate the ease of setup, amazing audio and noise cancellation of these headphones. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them theyre so comfy and thryre so convinient as well !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Maddy,
      That's good! We are pleased to hear that you love our Sony - WHCH720N Wireless Noise Canceling Headphones for its comfort and convenience. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arent bad head phones for the price. They have wxcellent sound quality and make great college head phones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zealots653, Thank you for the positive review! We're pleased to hear you appreciate the excellent sound quality these headphones delivers. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite go to headphones for just about anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi E12G,

      We are delighted to hear the WH-CH720N headphones are your favorite go-to choice! It is fantastic to know that the lightweight design, effective noise cancellation, and high-quality sound are making them perfect for your everyday listening needs.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good. I’m enjoying the noise cancelling. Affordable and good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FayeekaS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest quality for what you pay with long life battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alig,
      That's nice! Thank you for the very nice review. We're glad that you appreciate the sound quality and battery life of our Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and really comfortable to wear for long periods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, OCPD!
      Thank you for purchasing our Sony WHCH720N Wireless Noise Canceling Headphones. We are truly happy that you like the audio quality and comfortability of your new Sony WHCH720N. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great! Sound quality better than I expected to be honest.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gustavo,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product! Extremely good quality. Sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephM,
      Perfect! We're happy to hear you are enjoying the incredible sound quality of your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to set up. Works great Blocks out noises

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miap, Thank you for taking the time to write such a wonderful review of your experience with your WHCH720N headphones. We are happy that you give the product a perfect rating and you appreciate the overall performance of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and price they look good. I would recommend for someone who doesn’t want to spend so much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best mid range over ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for a mid range pair of headphones by sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OHMX, Excellent choice! We are so glad to hear that you are enjoying your new WHCH720N headphones! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 720Ns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. Great quality in my opinion. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesC,
      Thank you for trusting our products. We are truly happy that you are very much satisfied with the quality of our Sony WHCH720N that makes you want another pair. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise canceling and good sound Used while mowing lawn

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gordo,

      Thank you for the purchase! We're glad to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and connect. Comfortable to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi security, We are glad that you are comfortable with your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are similar to the more expensive models. You just need to fiddle with the equalizer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi liga32601,
      Awesome! We're glad to hear your satisfaction with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US