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Customer Ratings & Reviews

$139.99
Save $38.01
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2799 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,799 reviews
  • Rated 5 out of 5 stars

    Comfortable & great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are lightweight very comfortable and very good sound, very satisfied with purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yvonne, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great first pair of “nice” headphones for a teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a great gift for my teenage daughter. Now she stopped asking to borrow mine!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizW, Awesome! We're glad that your daughter loves her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for price. They also price matched for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobcat56, That's amazing! We are extremely pleased to hear you are enjoying everything about your new WH-CH720N Headphones. Glad to know your investment is worth it. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Sony Headphones

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift and they love it. Great alternative to typical AirPods & durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieM,
      This is definitely a great gift idea! We're really glad that they love their new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are very comfortable and have really good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristineC, Fantastic! We're glad you like the comfortable fit and great sound quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound. The app works great. Cant complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, This is great! We're delighted to hear that you like the sound, overall quality, and use of Headphones Connect app. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Getting me back into headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation, I am using these for the gym and it works really well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful! We're glad that you are impressed with the noise canceling feature of the headphones, SolomonK. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Awesome product with an awesome sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased those for my wife. She loves it now notice canceling awesome for her.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ippios,
      Thank you so much for sharing your great experience with us! We're really glad that your wife loves her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best headphones for the gym at price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones for the gym! Affordable and great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonAlejandro, We are thrilled to hear that your new Sony WHCH720N headphones are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound fits on your head comfortably at good prices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sherm,
      Awesome! Nice to hear you are enjoying the great sound quality and comfortable fit of your Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and he likes them, the battery lasts a long time too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Fred! We're glad your son is enjoying our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and the noise cancelling is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chaz,

      Thank you for the purchase! We're glad to hear that you like the noise canceling and battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Nannie

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves the headphones and uses the everyday..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaB, Thanks for your 5-star review. We are happy to hear that your granddaughter loves her new Sony wireless noise canceling headphones and that she uses them everyday. You chose the best brand for her. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excelente headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, delivers everything and a little more for the price you pay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodrigoN, we're glad you like your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony Headphone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone for sound and quality!!! Best price as Well. I would pick over BEATS Headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeepsonS, We're glad that you like the sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and he loves it I would recommend this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherC, Thank you for purchasing the Sony WHCH720N for your husband! We're very happy to hear that he loves it. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Happiest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made. Snug and comfortable, clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WestleyS, We are glad to hear that your new Sony WHCH720N wireless noise canceling headphones are the best purchase you made and you are happy with them. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    LOVE these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound from these, and the noise cancelling is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffP, Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    great noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is awesome. l was is awe when l wore them to the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vimbai, We are happy that you like the noise canceling feature of your Sony WHCH720N wireless headphones. Thank you for your purchase. Enjoy your workouts! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound quality and feel pretty comfortable. The battery life last for ever, I can go almost two weeks with out having to charge them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnathanMajors, We're glad that you like the sound quality, comfort, and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US