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Customer Ratings & Reviews

$139.99
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The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2945 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,945 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it work for me at the gym. Sound is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, JudyM!
      Great! Thank you for purchasing our Sony - WHCH720N Wireless Noise Canceling Headphones. We are thrilled to hear that you enjoyed using it in your gym session and you like the sound quality of your new headphone. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Stay safe! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Frankm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with headphones. Love noise cancelling feature

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankM,

      You made the right choice! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted it and they loved it. Good for teenagers and great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrashantB,

      We appreciate the 5-star rating! We're glad to hear that you like the quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and adjustable ear pieces only Issue is storage for product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chad, Great! We're so happy to hear that you like the comfortable fit and adjustable left and right earcups of your new Sony WHCH720N. We value your input and strive to continually improve our products to meet the expectations of our customers. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works well. I carry it everywhere on my vacation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleA, We are glad that you loved your Sony wireless noise canceling headophones and they works well for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome on all levels. Really great cheaper option

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evan,
      Thank you for so much for such a great review! We're very pleased to hear your satisfaction with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my partner she absolutely loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andre, We are glad to hear that your partner absolutely loves her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound - good features - intuitive. Easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RicDs, great! We're glad you like the ease of use, features and sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for startera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the NC it is very good for people who don’t wanna spend too much and are skeptical of most headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dobie,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Great noise canceling features!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BellaProSeriesToaster, nice! We're glad you like the noise canceling feature of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have really enjoy using them. i love the wireless headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BridgettM,

      Thanks for the awesome five-stars score! We're excited to hear you're enjoying your WH-CH720N wireless headphones that much. Have you already installed the Sony | Sound Connect app? Give it a try and enhance your experience even more!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 4 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a gift for my wife--she's been absolutely loving these. Pros: - "I can't believe how much more I can hear in the music." -"Wow, these are really noise cancelling." Cons: -Does not come with a protective case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones . The sound quality is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertoN, Thanks for the 5-star rating! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phone. Very quite and excellent sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArupI, Perfect! Good to hear you're enjoying the excellent noise cancellation and sound quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Works great. Easy to use and connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello security,
      Great! We're glad that you like our Sony - WHCH720N Wireless Noise Canceling Headphones for its comfortability, performance and easy to connect. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    budget friendly and great sound. also look very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarinaL,
      Thank you for such a great review! We're glad that we were able to give you a great deal. Nice to know you like the great sound quality and design of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    headphones are good but the app is really bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones sound really good but the app was just a pain and the headphones would keep disconnecting and connecting all the time so i just had to give up on the app and miss out on the features that it had but overall sound quality of the headphones were decent for what it is

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable noice canceling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price point for the sound quality I wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LouisV, We are glad that you like the sound quality of your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and the noise canceling is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieL, Fantastic! Good to know you like the amazing sound and great noise cancellation of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Budget headphone set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needed a noice cancelation headphone set and this wad thr perext match. Battery life is so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kasunboy83,
      Awesome! We're glad you found the best headphones that perfectly matches your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US