Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Good headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are nice quality and comfortable. Not the best with noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar1,
We appreciate your feedback regarding the noise cancellation of the unit. One of the possible resolutions to the issue is by updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. If the effect of noise canceling is not sufficient, please follow the steps on the link below to resolve the issue.
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Despite your concerns, we're glad that you like the quality and exceptional comfort of these headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Jess
The best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great headphones now a can listen to music witch bo interruption
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your wonderful review, user705004! It is most rewarding to hear that you're enjoying your WH-CH720 headphones and are now able to listen to music without interruption. Our team designed these headphones to provide an immersive and seamless listening experience, so it's fantastic to know they're delivering that for you. If you ever want tips on getting the most out of your headphones, feel free to ask! Enjoy your uninterrupted music sessions, and thanks again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Noise cancelling best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent priduct, noise cancelling its perfect for my use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maru,
We're so glad to hear you find the WH-CH720N headphones an excellent product and that the noise canceling is perfect for your needs.
We design these headphones to provide a great listening experience by reducing distractions, so it's fantastic to know it's working so well for you.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort
As Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great Santa gift for my daughter. She’s very happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBC4E,
This is definitely a great Christmas present for your daughter! Nice to hear she is happy with her new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my 14 year old son and he loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BelindaV,
Thank you for choosing Sony!
We're delighted to learn that your 14-year-old son is enjoying his WH-CH720N headphones! We truly appreciate you sharing your experience. Knowing that we've made a positive impression means the world to us. Thank you!
Best regards,
-Fred
- Pros mentioned:Sound quality
value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality................................................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PraveenkumarA, We are glad to hear that you are happy with your WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
headphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love the headphones, but i don’t know how to turn off the outer speaker people can hear what i’m listening to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilianC, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones got them for my wife she approved!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GeorgeR,
Thanks for the five-stars! We're delighted to hear your wife approved the WHCH720N headphones—such a win-win for you and us, of course!
These headphones are designed to be comfortable and deliver great sound quality with effective noise cancellation, making them a fantastic choice for everyday use.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headphone with good sound quality. recommend it to buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mdshakhawat, We are happy that you like the quality of your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Overall a good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is pretty good, noise cancellation is nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidM, Great! We're delighted to hear that you like the sound and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Head Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, nice and clear! Work great for the money paid for them!
I would recommend this to a friend- Pros mentioned:Sound quality
Cheap and suitable specifications
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation rate is very good compared to the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alfuhaid, We are happy that you like the noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work great! Exactly what we were looking for.
I would recommend this to a friendchefil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought these headphones for a gift for my daughter she absolutely loves them.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them so much until my daughter took them for herself
I would recommend this to a friend- Pros mentioned:Sound quality
Good value headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife brought these for me and I enjoy them. Haven’t tried them on a plane yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NorbertK, we're glad you and your wife enjoy our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! ~Earl
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and has great sound. Play and pause and volume buttons got be raised more or bigger to make it easier to use
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my daughters headphones and she loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Beautiful,
Thank you for choosing Sony!
We couldn't be more pleased to learn that your daughter loves her upgraded WHCH720N headphones! Thank you for sharing your positive experience with us. We hope she enjoys many wonderful moments with her new headphones!
Best regards,
-Fred
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product! Bought it out of necessity after I lost my AirPods.
I would recommend this to a friend- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has crisp sound quality but the noise canceling function is a bit subpar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinM, Thank you for the feedback! We're glad you like the light, stylish, and comfortable design and it works great as your workout headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig