Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and comfortable in your head stays charged for a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CandiceG,
That's great! We're glad to hear that you like the comfortable design and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Get the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son who is on the spectrum. He loves them, the color, to tune me and the bonus is that I don’t have to listen to his programs on his iPad. Win win situation..plus they are cheaper than the Apple or Beats headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaleenaR, Great! You definitely made the right choice. We are extremely pleased your son is enjoying the superb sound quality and incredible noise cancellation of his new WH-CH720N. Good to know he's now able to listen to his programs on the iPad without disturbing others. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for the gym and it works great. I can hear my music with no issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Octavio,
Awesome! We're glad you are enjoying your WHCH720N headphones especially while working out. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Get the Sony next model touch controls instead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mid size and great quality Sony is good brand - next model up is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EZee,
We're glad that you are satisfied with the quality and size of our Sony WHCH720N. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for trusting and for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great !! I would definitely recommend these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queststreet773, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value, work well. As always the people at the Denton store were very pleasant and helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Weight
Ok for their pricepoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're nice, but not as noise cancelling as I was looking for. They didn't create a shield around my ears, and didn't really block out airplane noise (which is what I was using them for). But, they're nice and lightweight, and a very nice color. In all, I think fairly good for their price.
I would recommend this to a friend Head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well really love it would like recommend everyone to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CathyC,
Thank you for choosing Sony!
We're thrilled you're loving your WH-CH720N headphones and that they're working so well for you. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds. Your feedback inspires us to keep providing high-quality products, and we truly value your recommendation. Thank you!
Best regards,
-Fred
Awesome headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great, I believe its the best headphones the price of $150 and below
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vibol,
You made the right choice with the Sony WH-CH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Inexpensive headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering that this headset is not an expensive headset they work really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Charlie105! We are pleased to hear that the WH-CH720N headset has met your needs despite its affordability.
The WH-CH720N is designed to provide a great audio experience, featuring noise-canceling capabilities and the ability to connect via headphone cable, allowing for high-quality sound even in environments where Bluetooth use is restricted, such as airplanes. This versatility adds value to its cost-effectiveness.
If you have any more thoughts or questions about your experience, feel free to share!
Thanks for choosing Sony!
Gus
Work great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphone. They work great. The only thing i dont like is the touch sensitive part. I would rather have buttons.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaM, Thank you for your feedback on the WHCH720N headphones. We're glad to hear that you love the sound quality and overall performance. We understand that the touch-sensitive controls may not be to everyone's preference. The touch sensor control panel is designed to offer a seamless and intuitive way to manage music playback, phone calls, and ambient sound without the need for physical buttons. However, we appreciate your input and will consider it for future product improvements. Thanks for choosing Sony! -Sam
Ear/head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a friend and they love them!! They said they work amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KathyM, thank you for sharing your experience! It is truly wonderful to know your friend is enjoying the WHCH720N headphones –undoubtedly the best gift ever! Thank you for choosing Sony. Best regards, -Jenn.
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a pair as a Christmas gift loved them so much my sister ended up getting jealous so i bought her a pair. She absolutely loves them as well very easy to connect and goes over the ear not on top of it. Also very affordable
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, Verna7m! We're extremely pleased to hear that you and your sister love our WHCH720N and that you are satisfied with the ease of Bluetooth connectivity, over-ear design, and very reasonable price of these headphones. Thank you so much for the perfect star review and for choosing Sony! - Romeo
Sony noise cancelling headphones for the Win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones, after doing my research online, before going into the Newport News, VA Best Buy store. The staff there was extremely helpful and patient with me as I compared the Sony to other brands, like the Skull Candy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikO, We are thrilled to know that you like the noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent
Return policy is 15 DAYS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are okay but not what my son really wanted. He has a few issues with the equalization and noise canceling and the microphone but I had no idea Best Buy had such a small return window! 15 days! I bought these for my son's birthday so they were bought early and not returnable. Now that I know that, I will not be buying anymore high ticket items from Best Buy in the future. These were expensive enough that I should have been able to at least exchange for store credit so my son could have gotten a different pair since he isn't happy with them. Terrible customer service for expensive items. Buy somewhere else!!
No, I would not recommend this to a friend- Pros mentioned:Fit
Great for gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these for gyming! They actually stay on while I’m moving
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lunaroneshot, Awesome! We're pleased to hear that you like the overall features of the WHCH720N and that it is helping you stay fit in the gym. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! -Jess
Solid for what I need them for
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really a 3.5 to me, but they do what I need them to do. They feel flimsy and the bass isn’t great.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Great sound! Scratches easy though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HarryT, We are happy that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person, especially with regard to your concern. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is always a plus when working out in a noisy gym!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkusF, That's great! We're very happy to hear you like the excellent noise cancellation of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my son loves them so much more than a previous brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaughtersLaptop,
Thank you for choosing Sony!
We're thrilled to hear your son loves his WH-CH720N headphones so much. We designed them for both comfort and exceptional sound quality, making them a fantastic choice for anyone who loves their music. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred