Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for an upcoming flight as my earbuds tend to make it hard to hear the sound of my laptop. Bought these on sale and I’ve loved them ever since. My only complaint is that they were a little difficult to initially pair, otherwise they’ve been flawless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasL, You've made an awesome choice! We're very happy to hear that you're satisfied with your purchase. We appreciate your feedback about the pairing procedure. At Sony, we are always looking to improve our product quality and features. We have noted your input and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam
Decent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones for the price!! Deep bass! Fit just right
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudyB, wow! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. If you are looking for quality headphones for a good price. These fit the bill perfectly.
I would recommend this to a friendReplacement wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband. It works great. But it will not work wireless. I bought adapter but lot of static and noise. This was a replacement for set that broke. So if you have older pc it will not be wireless.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Toto, Thank you for purchasing the Sony WHCH720N! While we're glad it works great, we regret to hear you're having static noises when connecting through a Bluetooth adapter. This is definitely not the news we want to hear. Please follow the troubleshooting steps on this link to resolve the issue
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Wireless headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very good. They were a graduation present and she loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review of the WH-CH720N Wireless Noise-Canceling Headphones, Sheryl! We're delighted to hear that they made a wonderful graduation present and are being loved and appreciated. If you have any further questions or need support with your headphones, feel free to reach out.
Thanks for choosing Sony!
Gus
Birthday with best buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is was a gift for my son, he likes so much and he never forget this moment
I would recommend this to a friendGreat Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Christmas gift for a 17 year old. He says they work perfect and had them paired to his phone within minutes.
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, Cory! These headphones are indeed a perfect present to your love ones. Enjoy and thanks for choosing Sony. -Craig
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear hearing aids and these earphones are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MyraW,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones are working so well for you, especially in combination with your hearing aids. At Sony, we strive to design products that offer comfort, quality sound, and versatility for all our customers. It's rewarding to know that our product has contributed to your enjoyment.
Best regards,
-Fred
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST!!!!! VERY VERY GOOD, EXCELLENT PRODUT!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for the enthusiastic review, LucianaL! It is fantastic to know that you're loving your WH-CH720N headphones. Your satisfaction is what drives us, and we truly appreciate you taking the time to share your excitement. The WH-CH720N are designed to offer outstanding comfort and crystal-clear sound so you can enjoy your favorite music for hours. If you ever need tips on getting the most from your headphones, we're here to help. Thank you again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work very well. Purchased to replace previous pair that broke due to wear and tear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cowboysarge, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
RAFA PADILLA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, convenience and easy to use. Great!
I would recommend this to a friend- Pros mentioned:Sound quality
Good for normal use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and Better if you can snatch them in clearance price ,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Thank you for the purchase and we're glad to hear that you like the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones, especially for the price. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review of the WH-CH720N headphones, Solid! We are delighted to hear that you are enjoying their quality, especially considering their price point. Your endorsement and recommendation are greatly appreciated. If you have any further feedback or questions, please feel free to let us know.
Thanks for choosing Sony!
Gus
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate very helpful! Smooth transaction from start to finish!
I would recommend this to a friendHeadphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok not that great but better than a lot other
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gemma,
Thanks for the feedback. We’re sorry the WH-CH720N did not fulfill your expectations, but we’re glad it stood out in some ways compared to others.
Thanks for considering Sony. We’re always working to improve and hope to impress you even more next time!
Warm regards,
Estefany
- Pros mentioned:Sound quality
head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses are well made. Good sound quality. Easy to connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vikkivs,
Thank you for your valuable feedback! Glad to hear you like the good sound, build quality and easy connectivity with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Great bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price range. Exactly what I need!
I would recommend this to a friendOne happy child
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my child she absolutely loves the head headphones
I would recommend this to a friendWork great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my mom and she loves them. Easy to set up and easy to use. They are a go-to for travel.
I would recommend this to a friendReally good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well with/without aux cable. ANC is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeetP,
Thanks for the 5-star rating! It's great to hear how much you're enjoying the built-in features of the WHCH720N headphones! We hope you have amazing moments with them.
Thanks for choosing Sony.
-Eliab