Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones; easy to set up and use. Had some issues with my work laptop microphone and speakers. Plug and play - problem solved!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IndianaACERbuyer, Thank you for giving the WHCH720N a perfect rating! We're very happy to learn that you like the ease of setup and use of your new Sony WHCH720N headphones. And good to know that you were able to resolve your issue with your work laptop's mic and speakers. Thanks for choosing Sony! -Sam
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my sisters and they absolutely love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Kevin! We're glad your sisters like their new headphones. Enjoy and thanks for choosing Sony. -Craig
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for someone, but I heard it’s working good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AN01,
Thanks for the review! We are delighted to hear that the product is delivering as promised! Designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or movie.
Thanks for choosing Sony, have a great day!
-DiegoV
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a gift and my daughter loves them! She wears them too much!
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Famfav! We're glad that your daughter loves them! Thank you for choosing Sony. -Craig
first wireless earphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound clarity not 100% noise cancelling if that's what you're looking for but I'm ok with that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuliaU, Thank you for your review on our Sony WHCH720N! It's great to hear that you're pleased with the sound clarity. You've also made a good point for potential buyers by noting that while the noise cancellation isn't perfect, it meets your expectations. This kind of feedback is really helpful for others considering these headphones. Thank you for choosing Sony! -Carl
Perfect product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I do like Sony brand it is the best
I would recommend this to a friendSony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my girlfriend as a b-day gift. No issues and shes used them about everyday for a year now!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrHale,
This is definitely a great birthday gift for your girlfriend! Glad to hear her enjoyable experience with her WHCH720N headphones. Thanks for purchasing Sony! - Kris
My son loves them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. I bought them for my son. He really enjoys the ambient sound feature. He also loves the fact that he can used them both wirelessly and wired.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderO,
Awesome! We're really glad that your son loves the Ambient sound mode and connectivity of the WHCH720N headphones. Thanks for purchasing Sony! - Kris
I like them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm new to the wireless headphones and I am very impressed by these. They were a gift that I will definitely cherish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2yMmkVP, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Love them
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It was a gift for my husband. He loves them. He listens to his music quietly without disturbing anyone in the house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, We are glad to hear that your husband loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent
Good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great i just dont like that you need an app to connect to devices
I would recommend this to a friendListen here
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sony makes great products at a fare price. Thank you BestBuy and the help I received in what product to purchase to work with my iPad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darryl,
Awesome! We're glad you hear you found the best headphones that perfectly matches your needs and expectations.Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Good buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for work, for free time, for coffee and beer, for the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseR,
Awesome! We're glad to hear that you like the headphones. Thank you for choosing Sony!
-David
hot garbage, avoid at all costs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.garbage, not built to last, stopped working days after the warranty expired
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MartinC,
We are truly sorry to hear that your headphones stopped working shortly after the warranty period. We understand how disappointing this is and want to help. Please try resetting your headphones by pressing both the power and NC/AMB buttons simultaneously while charging. If the issue persists, please reach out to us with your specific symptoms so we can provide further troubleshooting or service options.
Thanks for choosing Sony.
Best regards,
Eliab
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality so far. My son has gone through so many brands of these headphones because the foam always thins out. He uses them daily for long periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gafford1, We're glad that you are satisfied with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, noise cancelling could be better but the overall compatibility with iphones works very well, the app also allows some awesome customization!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanL,
Thank you for the 5-star rating! We're happy you like the functionality and features of the WHCH720N headphones. If the effect of noise canceling is not sufficient, please make sure the noise canceling function is turned on and adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris
Could have been cheaper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good set of Head Phones works Well But price could have been cheaper ,I purchase on the black friday sale weeks after they where the same price and they are still the same price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Mezba,
Thank you for purchasing our WHCH720N and we're glad that you like the quality and performance of our WHCH720N. Enjoy and thanks for choosing Sony! - Marco
Sounds amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their really great for the audio only thing i didn't like is that you can't to Playstation via bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanH, We are happy that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. For PlayStation, we highly recommend using the dedeicated PlayStation headphones. Thank you for choosing Sony! Vincent
Alright for the price
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The headphones were comfortable yet on the right muffs the plastic would hurt my ear. The noise cancelling would also be affected when I would move my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdOl,
We're sorry to hear that the WH-CH720N headphones weren't a perfect fit for you and that you experienced discomfort and issues with the noise canceling performance. Comfort is key and we appreciate your feedback.
The noise canceling feature is sensitive to movement and ambient sound changes, so it's normal for it to be slightly affected by head motion. However, if the effect is significant, it may be a good idea to check for a firmware update for the headphones, as these updates often include improvements to performance. You can do this using the Sony | Headphones Connect app.
Thanks for considering Sony products.
Best regards,
Eliab
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re comfortable music quality be bumping once you change them settings stays on my head i when I’m hitting the bags in the gym I really fw them no cap
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelP, Great! We're thrilled to hear you're enjoying the amazing sound quality of your new Sony WHCH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam