Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece. I particularly like the noise control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiriamA, We are happy that you like the noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls.. Thank you for your purchase. Enjoy! Vincent
Great gift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones i ever got as a gift I will tell my friends to buy it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donotget, That's awesome! We're thrilled to hear that you're satisfied with your new Sony WHCH720N. We appreciate the recommendation and thank you for helping to share the word about us! -Sam
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great for what I needed. Thanks Best Buy for the recommendations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MSKS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
IT beats Beats!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value,better than beats but still expensive, but a good value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JabariG,
Thank you for the 5-star rating! We're glad you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Monsters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very good for the reason I purchased the bunch for!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nana,
Awesome! Your satisfaction with your new headphones is greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Amazing headphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product good for everyday use especially in the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreF,
Thank you for such a great review! We're really glad that your new headphones perfectly matches your daily lifestyle. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! - Kris
pretty cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cool, i just want the gift card...............
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielG, Thanks for your feedback and insights. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! Erin
Headphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It totallymatched my new e drum set. excellent and smootjh.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaI,
Wow! We're glad that your new headphones perfectly matched your new drum set. Your satisfaction with our product is our top priority. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
Best budget headphones
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best budget headphones from SONY. Very easy to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJRom, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Good Sound, Weak mircophone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, quality headphones! 2 stars because the microphone is “iffy”. When Im on conference call people cannot hear me speak clearly. I did not come with a warranty (that I could find). So I cannot exchange for another
No, I would not recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very well. Like the blue color. Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, Bobcat3826!
That's good to hear! We are pleased to hear that you are satisfied how our Sony WHCH720N performs well and appreciate the color of it. We are happy that you find it easy to use also. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Samsung best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than expected, very loud, i actually liked the color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OneilW, We're delighted to hear that these headphones have exceeded your expectations! And good to know you like the color and powerful sound this unit delivers. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, would buy again. Easy to use and hookup
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice JamesF! We are so glad to hear that you are enjoying your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are some nice headphones and the price is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisV, Awesome! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these for the gym and they are better than expected
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, ErnestoR! We're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
- Cons mentioned:Bass
Bad headpho that can't handle low bass frequencies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible headphones. They sounded good most of the time, but then I noticed, while I was making beats, that on lower bass frequencies, I would get a crackling sound. At first I thought it was an issue with the audio file itself, but then I tried my other bluetooth headphones, and the crackling was gone. I would only get the crackling popping noise with the 720n's. So not very good headphones considering they cost significantly more than my other Sony wireless headphones and earbuds. I thought the quality would be much better, but they couldn't even handle low bass frequencies. Stay away from these if you like to make beats. These are not worth the $150. You can get much better headphones for the same price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Yukina,
We're sorry to hear that you are having audio problem with your WHCH720N especially in a low bass frequency. This is not the experience we want you to have. Please allow us to help and resolve the issue. Kindly check these helpful links to resolve the problem.
Low sound quality, or noise or unusual sound can be heard.
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html
Sound skips or noise is heard from the headphones
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204575
If these will not resolve the issue, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We apologize for the inconvenience and we are more than happy to assist you.
Regards,
Marco
My experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a highly recommend products. My son is very happy use it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuciaM, We are glad that your son is very happy with his Sony wireless noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints it works very well im very pleased!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimmyM, Thanks for sharing your feedback. We are happy to hear that you are very pleased with your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 Stars great headphones. Use for hearing music and on travels
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeC,
Thank you so much for the 5-star rating! We're thrilled to hear your enjoyable listening experience with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
What's a title?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient, some problem with my hearing aids, but that's on me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smitty,
Thank you for sharing your great experience with us! Your satisfaction with your new headphones is greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris