Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality, Weight
Rich Sound and Great Noise Canceling Headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has a winner with the WHCH720N headphones. Their light weight makes wearing them for long periods of time a pleasure. The noise canceling capability of these is top notch and is far better than I expected. Regarding battery life, it has plenty of it. Up to 35 hours has allowed me use these connected to my projector for many hours of TV shows and movies. So far, I've only had to charge the headphones only once since I received them. The Sony app allows you to adjust settings to your preference. They also have a headphone cable port on them which can be used with the supplied 3.5mm headphone cable if you need to plug them directly into an audio source. The sound quality is great whether you are watching movies, listening to music or audio books, you'll appreciate the rich sound these produce. Connecting these to a Bluetooth source is simple and the controls on them are easy to find and use. Sony has done an amazing job engineering these for great sound and top level noise canceling. If you are looking for reasonably priced, comfortable to wear headphones with rich sound and great noise canceling, then I would recommend giving these a try.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
It’s a no for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality! Doesn’t have the best noise canceling!
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Very comfortable, excellent noise reduction
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset arrived well packaged and with a nearly full charge. It only took a few minutes, maybe 15 to get it to full battery and then to adjust to fit and setup the app. The controls are well located and easy to use and the noise reduction was excellent. The dynamic range of sound was quite nice and the option to change from wired to wireless was a real plus as I use these at home and also when travelling and working out. The phone call feature and multi connect was seamless as well. The headset is light and the spring tension of the band is enough to keep the set on your head without feeling like it is squeezing your head or ears. About 20 hours of use thus far and still not needing a charge cycle yet. It would have been nice to have a case of some sort in the package and the cabling provided is somewhat short - so if you are planning on using these with the wired option, make sure you are set up to be close to the device or if worn that the device is close to your head. Also, you'll need an adapter (not included in the package) to use this set wired to a newer iPhone. All in all a very good set, lack of cabling length and case aside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RacineTechie, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Can’t establish connection with laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is utterly garbage is its very difficult to establish connection and battery life is also very short as compared to other headphones that are cheaper than these. Please don’t buy as I dont want anyone to struggle with this trash.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RS87,
We regret to hear that you are not satisfied with the headphones. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
For pairing issues, please refer to these troubleshooting steps:
-Bring the headset and the Bluetooth device within 1 m (3.2 ft) from each other.
-When pairing a device for the first time after purchase or after initializing or repairing the headset, turn on the headset and the headset automatically enters pairing mode.
When you pair a second or subsequent device (the headset already has pairing information for other devices), press and hold the (power) button for about 5 seconds or more to enter pairing mode manually.
-Restart the connected device such as a smartphone or a computer you use, and pair the headset and the device again.
You may also find these links helpful:
https://www.sony.com/electronics/support/articles/00196750
https://www.sony.com/electronics/support/articles/00029577
Usage hours may vary depending on the settings for the headset functions and usage conditions. If you set the following functions, the available operating time of the battery becomes short:
-Sound quality mode during Bluetooth playback: Priority on sound quality
-Noise canceling function/Ambient Sound Mode
-Equalizer
-DSEE
-Function to launch the voice assistant by your voice
If you run the above settings at the same time, the available operating time of the battery becomes even shorter.
For more information, please refer to this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776820.html
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
No Wifi connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant connect to my PC using Wifi , spending hours to connect wifi at home , still could not
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Focus,
Thank you for considering Sony products.
We apologize for the difficulties you're experiencing while attempting to connect your WH-CH720N headphones to your PC using Wi-Fi. Please note that the WH-CH720N headphones do not support Wi-Fi connectivity; they can only connect through Bluetooth or a 3.5 mm audio cable.
For comprehensive guidance on setting up a Bluetooth connection with your PC, please follow this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000940509.html
Additionally, you can find step-by-step guidance on using the supplied headphone cable at the following link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777054.html
If you're having trouble connecting to your PC after following the steps, please contact Sony Support for personalized assistance by visiting the following link:https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Best regards,
-Fred
Noise cancelling not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great noise cancelling. Connect two devices which is great
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shuaib,
Thank you for the review and we're sorry to hear if you're not satisfied with the noise canceling of the headphones. You may find this article helpful on how to isolate and resolve your issue.
https://www.sony.com/electronics/support/articles/00267839
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. They didn't work well at all. Terrible sound quality. Other person couldn't hear when on phone. Difficult to control volume. Size didn't adjust to fit so they slid off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymity123,
Thank you for your time writing this review. We're sorry to hear that we were not able to meet your expectations and the WHCH720N headphones were returned. We have troubleshooting steps that you may perform and resolved the issues with the unit. We regret that we didn't get the chance to help out and turn your experience around. We hope that you will still consider Sony again in your future purchases. Thanks again for shopping Sony. - Kris
Bluetooth Disconnect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth issues occur where headphones disconnect after 5-10 minutes. Firmware 1.0.8 appears to be the cause and affects all cell phone types. Stay away until Sony can fix their buggy software.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tron,
Thank you for the review and we're sorry to hear what happened with the Bluetooth of the headphones. To isolate the issue, please try initializing the headset to restore factory settings. Check this link on how to.
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783325.html
If you need further assistance, we're more than happy to help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Battery life, Comfort, Sound quality
Sony working its magic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these looking for a starter set of affordable quality headphones. Having researched and watched reviews of the bigger name brand headphones with loads of features, I thought it'd be good to just buy a reliable product from Sony. First impressions, the headphones were cool, comfortable, and have an astounding battery life. The first week I wore these nearly 5 hours every day, the battery was only at ~60% after the week. Since then I've worn them in the heat while doing yard work, working out, running, and menial tasks around the house. They are excellently excellent. 10/10. Sometimes certain aspects of a product like the material just doesn't matter. Plastic makes up most of the headphones, but it's still super good quality, I don't feel like these will break, and I can tell the headphones will surely last for years. I have experienced zero issues with disconnection or being unable to pair with other devices. All in all these are a great purchase, absolutely well worth my money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mcpo117, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Carl
horrible and cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible and cheap best buy will not let me return them either
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Naomy,
We truly apologize for any inconvenience you've experienced with your Sony WHCH720N. This situation does not reflect the high standard of service we strive to provide to our valued customers. Please note that your unit is covered by a 1-year limited manufacturer's warranty.
To assist you further, we kindly ask you to contact us at socialsupport@am.sony.com and include the following details:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
We greatly appreciate your patience and understanding as we work to resolve this matter.
Thank you for choosing Sony.
Best regards,
-Fred
No sound in one ear
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these 4 months and the right side has no sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Familyfirst9988,
Thank you for your feedback. We're truly sorry to learn that you're having sound issues with our WH-CH720N headphones.
We're here to help and would be happy to provide some troubleshooting steps to get this resolved:
1. If using Bluetooth: Disconnect and reconnect. Try pairing with a different device to rule out device-related issues.
If using a wired connection: Confirm the cable is securely plugged in. Rotate the plug slightly and see if the sound returns.
2. Factory reset the headphones. Find detailed instructions for this procedure here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783325.html
If the issue continues after following these steps, we suggest contacting our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for bringing this to our attention.
Sincerely,
Estefany
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not noise canceling whatsoever. Can hear all conversations around me while using.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SaraC,
We're sorry to hear about your experience with the WHCH720N headphones. Yor feedback is highly appreciated as it helps us improve our products.
To address the noise cancelling issue, check this out: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html?search=noise
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776935.html
Thanks for considering Sony products.
-Eliab
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will not connect to my computer. Useless item. 1
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thanks for sharing your experience, ChristineI—We're sorry to hear about your difficulty connecting the WH-CH720 headphones to your computer. While it can be frustrating, there are a few steps that may help resolve this issue:
1. Verify Bluetooth Compatibility
Ensure your computer has Bluetooth capability and supports music playback connections (A2DP). Some computers require their Bluetooth adapters to be enabled separately.
2. Proper Pairing Procedure
First-time Pairing: Put the headphones in pairing mode by turning them on. If they're connecting to a new device (not the last one they were paired with), press and hold the Bluetooth button for about 5 seconds. The indicator will flash, and you'll hear a voice prompt indicating "Pairing."
On Your Computer: Go to Bluetooth settings, select 'Add Bluetooth or other device', and choose 'Bluetooth'. Look for 'WH-CH720' or 'WH-CH720N' on the list. If prompted, enter the passkey "0000" (four zeros).
3. If Connection Fails
Manual Connection: Sometimes Bluetooth headphones connect automatically to the last used device. If that device is nearby, turn off its Bluetooth or disconnect it manually before pairing with your computer.
Remove Pairing Info: If you can't connect, delete the WH-CH720 from your computer's list of Bluetooth devices, restart both your computer and headphones, then try pairing again.
4. Reset or Initialize
If you've paired the headphones with several devices and still can't connect, reset or initialize the headphones to factory settings (check your user guide for the process). Be aware this will erase previous pairings.
5. Additional Troubleshooting
Make sure the headphones are fully charged and within 1 meter (3 feet) of the computer.
Try connecting with another device to rule out issues with the computer's Bluetooth hardware.
For video or voice calls, ensure the correct audio profile (HFP/HSP) is set in your calling app or OS settings—otherwise, sound may not work properly.
6. Software Updates
Always keep your headphones' firmware and your computer's Bluetooth drivers updated, as new updates can resolve connection problems.
If you've tried these steps and still encounter trouble, please, contact us:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We're here to help and want your Sony product to work as intended.
The WH-CH720 is designed to work with a wide range of computers that support Bluetooth audio, so with the right setup, you're likely to get it working!
Best regards, Gus Sony Social Media Team
Not Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable and sound quality not what I expected from. Sony product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrotherMinister,
We're very sorry to hear about your experience with the WHCH720N headphones. We take your feedback very seriously as it helps us improve our products. We'll pass your feedback along to the proper team. In the meantime, you might want to take a look at one of our higher models like the WH-1000XM5 or the recently released, WH-1000XM6 headphones.
Thanks for choosing Sony.
-Aldair
- Pros mentioned:Comfort, Sound quality
Best Value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are noise-canceling headphones that are cheap and made by Sony. That has been unheard of until now (I believe). Out of the box, I was surprised by how small they were. It is also a different shade of blue than what is on the box. It is still a navy color but a brighter version. Inside the box, you get a USB C cable that is short (nine inches), an aux cable, and your typical paperwork. There is a piece of paper with a QR code on it so you can download the app. The app is probably the most annoying part of the setup process. I agreed to the terms/conditions, allowed the app to use my location, allowed the app to track, allowed the app to use the camera and more. I gave it permissions I would never expect to give to a headphone companion application. After five minutes of setting up my account and going through several prompts the app told me I was on the final step. I found that funny. These headphones can probably be setup via just bluetooth. However, I wanted to give the app a shot. I wanted to see what extra benefits it offers. There was a part of the app where it recommended I scan my ears to add a 360 sound feature. Sounds neat! One ear scanned just fine with my phone's camera. Took only a few seconds. The second ear was having problems being found by the app. It took me about five minutes to scan it. It was frustrating. Then when I finished the scans it asked that I download another one of its supporting apps. The only app I recongized was Tidal. Unfortunately I only use Spotify so I decided to not try this feature out. At this point I just wanted to hear music. I exited the app and started playing some. As it turns out, noise canceling was on at this point. I could somewhat tell the difference. It was indicated in the app. However, I could still hear sounds around me. Noise canceling works better when paired with music. If the music is quiet or paused you can hear the outside world. If your music is above 40% volume noises around you will be reduced or silenced completely. Anything loud, like an airplane's engines will still be heard from these headphones. I was expecting this quality when I got this pair. These do a decent job for the value. Sony is known for their Extra Bass products. These do emphasize the bass a tad. I like that. You can further improve the bass and pick other EQ options in the app. I own another type of bass boosted headphoenes and those are better. However, this particular Sony product is not geared toward that. You can be connected to two different devices at once. You have to turn on the option in the app. On my computer if I open up YouTube and pause Spotify on phone. After a few seconds I will hear the audio from the YouTube video. & vice versa of course. This works a lot quicker than disconnecting and reconnecting in the bluetooth settings. Very cool feature. The connection is stronger compared to my other pair. Every time I walked into the bathroom I would loose connection. The connection stays on for these and I noticed it works at further distances. The headphones are comfortable. I wore them for over five hours one day. I was not sweating. They did not hurt to wear for that long. The cups fold outward. I prefer they fold inward for privacy but that's fine. Better for them to fold, then to not fold. The buttons are fine. There could be more distinction between the volume and pause. Maybe they could be seperated. I would recommend this to a friend. For someone whose environments are not too loud. For someone who does not need that many features. & for someone looking to save some money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon, We are glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this a month back. My teammates often complain that they are not able to hear me. Definitely not suited for work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AkashV,
Thank you for your time writing this review. We're sorry to hear if you are having trouble using the WHCH720N headphones for work. Allow us to help make this a better experience. Please try some solutions of these links below to troubleshoot if the other person cannot hear you during calls:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/articles/00250089
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Sony trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased thinking sony would be a good choice , horrible sound , noise cancelling makes the sound worse... wow sony really fell off... never purchase any of their products again...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Junk,
Thank you for your feedback and we regret to hear your disappointment. This is usually not the case with our headphones nor the experience we want you to have. Please allow us to help and turn this to a better one.
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the WHCH720N:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Marco
- Pros mentioned:Comfort, Sound quality, Weight
9/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these in Black for Christmas and I love them so far! They are lightweight and very comfortable around the ears. The sound quality is great, I feel like it’s very comparable to my last pair. My last pair of headphones were the studio 3 beats headphones. They would fall off during my workouts due to how heavy they were and my ears would get sore after a while (anything over an hour in them). I’m excited for this cheaper option and hopefully an upgrade to the beats! The only thing that would make this a 10/10 is if they offered these in more colors… particularly green!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sydney, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Sound quality, Weight
Super great, especially for college
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because it was $50 for the Back to School sale and I honestly think few headphones would match this quality at the $100 price point. The noise cancelling and personalization options is great, coupled with the ease-of-use buttons and lightweight wear. They feel stable but not sturdy, so I do wish they folded or felt a little more solid but I have had no problems transporting them. Battery life is also absolutely amazing and charges super fast so I have never worried about that. Only slight inconvenience is switching between being connected to phone or computer. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vverheyen,
That's great! We're glad to hear that you like the quality, noise canceling and battery performance of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
A great set of budget ANC headphones!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is playing off the iconic Sony's everyone knows that has been around for years and there's a reason for that! Sony knowing this and went ahead and put together a winner of a set of cans here in my opinion. I have quite a few over the ear and in ear headsets with noise cancelling and long story short, is not the best, but for the cost, it's dang near it! The unboxing is super clean and simple. It's flatter and smaller than expected when I got mine in the mail. The reason is because there is not case or tote bag. No the do not fold in, but like the older models, they do lay flat. I went ahead and bought a cheap case. Which leads me to the the included usb c charging cable and 3.5 plug you can use if you still happen to have a device that can use a headphone jack. In order to pair them to your device, you have to of course, download their app, which is really good and has EQ settings and has a few tools to customize your listen level. Also there is an auto ambient setting which I was curious about because based on the app, the headphone/app combo can learn where you are and adjust the ANC or transparency. Of course you can manually swich these settings off and on and turn whichever option you want on a whim, but it was cool that it can do that. I mean most of us will be either using this on a bus or subway. Or even just lounging at home doing house work cleaning and such. The battery is stated for 35 hours from what I recall seeing. That's nuts! I mean these are super light but the build is not cheap fealing either. I know people like to feel heft in quality products, but think of a well made product but with light weight, quality feeling materials. I mean even the ear pads are nicely done. Not too soft, but not too hard either. As for the size of the ear cuffs, it fits my average ear fine, but I can feel my ear lobes hitting the mesh inside at times when putting them on. The first time I turned these on, I went to my personal downloaded music and then when to the streaming services to get a range of differences of what each would sound like. Thankfully, it was not much of a difference. But if you try the Sony 360 sound app with their sample song and video, it is pretty amazing. I was impressed on how these sounded right out of the box. I normally break them in within a day but these didn't really need that much breaking in. It just sounded great with everything I have heard with it so far. Would I recommend it? Heck yes! I got the blue one, which is dark navy, but I think offers in black and maybe white? Check online or at your local BB for that. These have won me over and will be my next travel set for sure!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kpjimmy, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin