Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the product's excellent sound quality, comfortable design, and long-lasting battery life. They also appreciate its lightweight nature, secure fit, and reliable connectivity. However, some customers note that the product is not very compact for travel. A few also mention that the bass might be a bit too strong and wish for higher volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are of amazing quality. I would recommend purchasing
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Definitely worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, the noise suppression is really good and the ambient awareness is more helpful than i thought it would be. The charge lasts me multiple days with moderate usage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CephalonCas, Thanks for sharing your amazing experience. We are glad that you like the quality and features of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Great set of headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, especially for the price. Noise cancellation is good but you still can hear surroundings. Great battery life as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OtisM, we're glad you like the noise canceling feature and battery of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Great headphones for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can wear this comfortably for over an hour. The sound is good. The battery life is impressive. I just wish there was a skip button on the headphones, like they have the volume button. But overall I’m very satisfied with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValJo,
Thank you for the 5-star rating and we're glad to hear that you like the comfortable design, sound quality and battery life of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality, Weight
Sony WCH-720N
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are so good! I mean, you cannot beat the price. They are light weight, and the quality is excellent. I’m so glad I purchased them! Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user306690,
Awesome! We're glad to hear that you like the price point and quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. We appreciate the recommendation and thank you for choosing Sony!
-David
Great cheap affordable Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It comes in handy and it was very affordable price. These headphones helped me through plenty of Sessions and plan to keep doing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neekoless,
We are so glad to hear that your headphones have been a reliable companion for your sessions! We always strive to deliver great performance at an affordable price, and it's wonderful to know they are hitting the mark for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound qualityCons mentioned:Portability
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality. Color looks cool. Only thing I would change is that the arms don’t bend or fold so you can’t condense them for storage or traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user223436,
That's good to hear! Thanks for your insight. This will help us improve our future products. We're glad that you appreciate the quality and color of our Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
My favorite ones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones. They block out the sound with out having to have the volume up loud. They are comfortable and not too soft or too stiff.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CameronS,
Perfect! We're thrilled to hear your enjoyable experience with the amazing noise canceling features and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life
Battery life is 5/5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are honestly the best affordable headphones I’ve ever bought. I bought these a few years ago and til this day they have worked like the day I first got them. The best thing about these headphones is that the battery will last you for days. I work out with them 5 days a week and the battery is 50% or lower on the 5th day. Mind you I am at the gym at least two hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoryM, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Fit, Sound quality
love these headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones! the fit perfect and not too tight on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshM, Awesome! We are so glad to hear that you are enjoying your new headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
These are fantastic!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the skullcandy evo crushers but they made my head hurt. These are very comfy and sound great. Highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gray,
Excellent choice! It's nice to hear you like the comfortable fit and great sound of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Weight
Okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent headphones for the price. Only thing I will say is that it is falsely advertised as noise cancelling when in reality it’s more like ambient noise. Also there is some sound leakage so if you like to play your music loud then people around you will def hear it. But I still like them regardless because of how comfortable and lightweight they are, I can’t even feel them on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User837392,
Thank you for the review and we're glad to hear that you like the comfortable design and price point of the headphones. We're sorry to hear if you're not satisfied with the noise canceling of the headphones. We recommend using the Sony Headphones Connect app to adjust the noise canceling effect depending in your preference.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130
Also, make sure the earpad covers your ears completely. Adjust the length of the headband so that your earpad covers your entire ear. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Great gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought that as a gift for myself, I more used to in ear headphones so I wasn’t sure what to expect. The app allows for a lot of customization in terms of sound so that’s a plus and the sound is clear on phone calls. The only downside is that it is a bit uncomfortable over time but nothing unbearable. Overall good the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user387096!
Thank you for sharing your experience with the Sony WH-CH720N headphones. We are pleased to hear that you appreciate the sound quality and the customization options available through the app.
Regarding the comfort aspect, considerer the following tips:
-Ensure the headband is properly adjusted so that the ear pads fit snugly over your ears without excessive pressure.
-Take short breaks to alleviate any discomfort.
We hope these suggestions enhance your listening experience.
Thanks for considering Sony headphones!
Best regards,
Estefany
- Pros mentioned:Battery life
Great Battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is so good on these. I charged them over a month ago and went on 2 road trips totaling over 24 hrs and they still have charge on them.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sony WHCH720N Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality with bass and really good noise cancelling as well as battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user182009, We are glad that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Comfort, Sound quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great and have good sound quality. Very comfortable too. Great value for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zev777,
Worth it! We're glad that you appreciate how good the sound quality and how comfortable to your ear our Sony WHCH720N is. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for a good price. Battery and sound quality are good and very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielM,
Thank you for the purchase! We're glad to hear that you like the price point, battery performance and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality great, like the battery life and sound plus the noise cancellation is great too. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioS, We're very happy to hear this feedback! Glad you like the great sound quality, all-day battery life, and excellent noise cancellation of your WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort
Quality product for a laptop or PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love! They are comfy, the battery life is good and the color is great. My only complaint is that they don't connect to my phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaC,
We are sorry to hear that you are having an issue connecting your new headphones with your phone. To isolate and hopefully resolve this issue, you can follow the guide from this link (related topics): https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776866.html.
Despite your concern, it's good to know that you still love your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Comfort, Sound quality
Sony noise cancelling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, easy to use, noise cancelling and sound quality is great. All good things!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user674138 We're thrilled to hear that you like the comfort, ease of use, sound quality and noise canceling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin