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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2949 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the product's excellent sound quality, comfortable design, and long-lasting battery life. They also appreciate its lightweight nature, secure fit, and reliable connectivity. However, some customers note that the product is not very compact for travel. A few also mention that the bass might be a bit too strong and wish for higher volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 2,949 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Noice Canceling Headpones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and easy to use. They are not as noise canceling as I expected, but they work well enough for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffF, We're glad you are impressed with the noise canceling feature of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent in terms of quality, sound, price, and other features. I have enjoyed every minute thus far when using my headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheresaB, Thank you for the 5-star rating! We're glad you're enjoying the overall quality, great sound, price, and features of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for everyday use, definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you LewisB, for your positive review of the WHCH720 headphones!

      We're delighted to hear that you find them great for everyday use and would recommend them. These headphones are designed to provide exceptional sound quality and comfort, making them perfect for daily wear.

      Enjoy your listening experience, and thank you for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Bought it mostly due to the color but Sony never disappoints. battery life is subpar. noise cancellation is decent. for its price I think it goes above and beyond.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jazlyn,
      That's perfect! Thank you for sharing your thoughts on our WHCH720N Headphone and we are very happy to hear that you are satisfied with the battery life, awesome noise canceling capability of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased these yesterday and WHEN I TELL YOU its SAUR GOOD. The delivery was so fast and Best Buy was having to deal so you know I had to try and it was VERY WORTH IT. Don’t let the price fool you and think there probably bad. These are very sleek and classy so for a person who has very ELF EARS these are a win.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, fawnkitties,

      Thank you very much for the great review and the 5-stars rating! We appreciate the comments as Sony strives to deliver the best quality products. We are glad to hear that you have found the headphones comfortable as their design has met your needs! Do not forget to download the Sony Sound Connect App to enhance the experience!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and quality product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and quality product! Perfect for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones especially for the price. After a while they might start to hurt your ears but that’s after a long period of time of wearing them. I’ve had these for a few weeks and I have no major complaints. I would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user138301, Thanks for sharing your experience with the Sony WHCH720N Wireless headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter pair of over the ear headphones if youve never had them before. I use them every day on public transit and they are great quailty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AutumnJ, We are happy that you now have a great pair of headphones that you use every day on public transit. You chose the best brand. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good audio quality headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in audio quality and also connects very fast to my laptop. The battery quality is also good. But I could not connect with my phone very fast. I am not sure whether I need to explore more to connect the device with my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sabbir,

      Awesome! We're glad to hear that you like the audio quality and battery of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're better than I expected, easy to use and connect. The only thing is I don't recommend them when you exercise because the sweat deteriorates the imitation leather.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoA,
      Thank you for your honest feedback! We are really happy to hear that the WH-CH720N exceeded your expectations with ease of use and connectivity. We appreciate your note about the imitation leather and its response to sweat during exercise; that’s valuable insight for us and other users.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones function as promised. I have not experienced any problems with them so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, Knightmare! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Nice sound level!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we can watch TV simultaneously at different sound levels!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barb,

      We feel privileged to know that your new headphones are making such a positive difference in how you enjoy your TV time together! It is fantastic that you can now customize your individual sound levels while watching simultaneously, ensuring everyone has the perfect listening experience. These headphones are designed for long-term comfort and feature our Integrated Processor V1 for excellent noise cancellation, so you can stay fully immersed in your favorite shows without any distractions.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love the sound, and the noise blocking. Use in the gym, on the plane, easily connectable to devices. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DarynF, Thanks for your feedback. We are thrilled to hear that you love the sound quality and noise canceling feature of your new Sony WHCH720N headphones. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good, Basic Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every day! It is sound proof to an extent. Otherwise very happy with this purchase :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HannahR,
      Nothing make us happier than hearing about satisfied customers! It's nice to know that you are having a great time with your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair great and have a great battery life. Have used them for four days and haven’t needed to charge once.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user820427,

      Perfect! We're glad that you like the connectivity and battery life of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones for the lower price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Great quality for the price. Have a focus mode and adapt to your setting. Battery last long too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, user634529! We're glad that you are impressed with the quality and battery performance of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair for working out and doing the job to camel out anything else. Perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriannaJohnston We're glad that the headphones work great. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife she loves them sound quality is crisp and noise canceling is actually noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianM, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones have AMAZING sound, super high quality feel, and are very practical for any situation that requires music! :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user332949,
      Perfect! We are grateful to hear your enjoyable experience with the amazing sound quality and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good pair of headphone ms for a very good price! Highly recommend to anybody in the market looking for a decent pair!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kinghuncho907,
      Thank you for such a great review and recommendation! We're delight to hear you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US