Customer Ratings & Reviews

These headphones are really good from sound quality to things it can do. They are fully flexible and the battery life is unrealll. I charge them maybe once or twice a week and they just keep going . I give them a 8.5/10 . I would like the noise canceling feature to cancel more noise but it’s not bad !

good sound for audiobooks in loud areas, keeps a lot of noise out when you need it, comfortable if a tad warm (to be expected with headphones and PPE of this nature), they don't let go of your head or even come out of place, not too claustrophobic around the neck at rest somehow.

Lightweight, easy to use, good quality, good sound. (I've been happy with the previous generation WH-C700N). Good for day-to-day when we're on our laptops -- and now we're not having decide who gets to use the noise-cancelling headphones next time we're on a long airplane flight.

The sound quality is good, clear, and enjoyable. It delivers a pleasant listening experience for everyday use. The shape of the product is well designed, comfortable, and easy to handle. Overall, it feels practical, reliable, and suitable for daily activities.

comfortable with great sound. Noise canceling does the job nicely on flights.

I work outdoors in the lawn care industry. These headphones are great at noise canceling. Winter months either running a backup blower, a log splitter and any other loud equipment these are great for noise canceling. Battery life is good and they seem to be of great quality. Highly recommend.

Bought this on sale for around $82. Works great, sounds great without too much fiddling with the EQ settings in app, and is very comfortable! There is a cool feature you can enable in app where the noise cancelling gets enabled or disabled depending on if you're sitting/walking. There was another settings relating to your location but disabled it. Speaking of, the noise cancellation sounds better then my air pods pro 2 (In my opinion) and I feel more isolated when in my noisey work setting. I also picked these out for multipoint. The multipoint is quite nice and the switching is fairly seamless. I use it with my phone, work and personal laptop, and my steam deck. No apparent issues! Sounds great on the deck. I've had these for about 4 months at the time of writing and haven't had any problems. I do wish they were more compact but for the price I can't argue.

Great sound, light on my head and comfortable on my ears.

These are very comfortable. Love the sound. Good value for the money

This headset is one of the best travel headsets on the market based on online reviews, but just the previous Gen. We flew overseas for an international flight and these were comfortable for the long 9-hour leg enough to sleep in. Wonderful sound cancelling. Also can flatten pretty easily.

They sound great, they are very comfortable. Does not squeeze your head too hard.

Very good battery life, noise cancellation works great, comfortable on my head and ears

Unfortunately I had to return these because they were just a bit too big for my tiny head, even on the smallest setting. But overall they were quite good—great sound, good ANC, and the ANC works in both wired and wireless modes (which was imperative for me as I was using them for work). Love the color and they were very lightweight. Just too big width-wise for a very petite head.

For anyone moving from a basic headset, the sound quality of these Sony WH-CH720N headphones is a significant step up. The audio is clear and immersive, making music and games a joy to listen to. The noise cancellation is also quite effective, especially for the price point. One of the main reasons I chose these headphones was for the ability to use noise cancellation while wired, and it works as advertised, which is a big plus for me when I need to focus at my desk. However, my experience has been hampered by a few significant issues. The biggest disappointment is that the built-in microphone does not work when the headphones are plugged into my PC. According to Sony's official help guide, when using the supplied headphone cable, you must use your phone's microphone for calls. This forces me to rely on my laptop's microphone, which thankfully is decent, but it defeats the purpose of having a headset with an integrated mic. This is a crucial detail that I wish was more clearly advertised. Another issue I've encountered is a persistent static noise when the headphones are plugged into my phone. The static is so loud that it overpowers any audio, making the wired mode on my phone unusable. This problem doesn't occur with my other headsets, so it seems to be specific to these Sony headphones. Furthermore, when using the active noise cancellation in wired mode with my laptop, there is a noticeable clicking sound every few seconds. This clicking is only audible when no audio is playing, but as someone who bought noise-canceling headphones to eliminate distracting noises while reading or working in silence, this is a major drawback. It forces me to either turn off the noise-cancellation feature or endure the distracting clicking. In conclusion, while the sound quality and noise cancellation are impressive for the price, the limitations and issues with the wired mode are significant. If you plan to use these headphones primarily via Bluetooth, you will likely be very happy with them. However, if you need a reliable wired headset with a functional microphone and flawless noise cancellation for quiet environments, you may want to consider other options.

Excellent bang for the buck. Sound quality is exceptional and noise cancellation was great on 14 hour flight. They don’t fold or have a case for storage, but sound performance is great.

The headphones are comfortable and lightweight. They sound great for the price. Set up was easy for iOS

These are not only beautiful but they fit around my ears so well they never hurt no matter how long i have them on. The sound is great and the options and customizable settings make them all my own.

I mainly bought these for some new desktop headphones since I was tired of gaming headsets with built in mics as someone who uses a desktop microphone, but I've found myself using it for just about everything, the noise cancelling is on par with just about all the other brands featuring it, and the sound quality is great especially when using it wired, and has an amazing battery life.

Great sound and comfortable wish they had come with a case.

Haven't shopped for headphones. Skeptical that "Noise Cancellation" would affect performance. The headphones are absolutely fantastic. Beautiful refined bass, but outstanding midrange and highs. Sound stage is very open and the app allows you to further customize the equalization and staging to suit the user. Value for dollar is sky high. Sony is amazing at delivering an amazing listening experience. The only challenge was handling the multiple physical buttons on thr earcups. I am considering the WH-1000MX4 to get the capacitive touch-buttons and foldable compact design. Love Sony quality and performance.