Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony Headphones!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent headphones for your daily use. You can connect them to any device that its able to connect to. Purchase at your own risk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean!
Thanks for taking the time to leave us your feedback.
It brings us great joy to hear that the WH-CH720N headphones are working out well for your daily routine and that the easy pairing across your devices is helpful!
We appreciate you choosing Sony!
Best regards,
Estefany
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noice cancellation comes through especially on the flights!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Andrew!
We are so glad to hear that your WH-CH720N headphones are making your flights more enjoyable. We specifically used our Integrated Processor V1—the same technology found in our flagship models—to help cancel out that low-frequency engine hum, so it’s wonderful to know it’s performing well for you at 30,000 feet. Since they are our lightest wireless noise-canceling headband headphones, they really are the perfect travel companion for those long hauls.
Safe travels and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Good headphones Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is really good especially for the price. Love the color. They're also comfortable. My only complaint is I don't necessarily care for the overall look of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KylaM,
Thanks for your honest feedback about the WH-CH720N!
We are thrilled to hear that the quality and color are a hit for you and that they feel great to wear. While we’re sorry the design isn't quite your style, we really value your input as it helps us improve.
Thank you for selecting Sony!
Warm regards,
Estefany
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great used on plane ride. Used for a 2.5 hr flight and still had plenty of battery.
I would recommend this to a friendGreat purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my brother and he loves it! He says it’s comfortable for daily use and the quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kibo0611,
Thank you for choosing Sony!
It’s a true pleasure to hear that your brother is enjoying the WHCH720N headphones. Knowing that they provide comfort for daily use and impressive quality means a lot to us. We appreciate you sharing this positive experience, and we hope the headphones continue to bring great enjoyment and convenience.
Best regards,
-Fred
Why I love my Sony headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They look nice. The buttons are all very conveniently located. Very comfortable on your head. Easy to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanB!
We feel privileged to know that you find your WH-CH720N so comfortable and easy to use. It’s great to hear that the button layout and charging process are making your daily listening smooth and simple!
Thanks for selecting Sony!
Warm regards,
Estefany
For someone hard of hearing, it sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so lightweight and sounds amazing. Being hard hearing the noice canceling helps a lot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathlynC,
Perfect! Nice to know that your new Sony headphones suits your needs and expectations. We really appreciate that you are enjoying the amazing sound quality, leight weight, and noise canceling features of the unit. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris
Amazing Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift and the noise cancelling feature is amazing. The headphones are lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicolep,
We are thrilled to hear your gift was a success! It is great to know the recipient is enjoying the lightweight design and amazing noise canceling.
Thanks for choosing Sony.
Best regards,
Eliab
Go for it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option! I’m enjoying my headphones. The sound is great for the price that I paid
I would recommend this to a friendSony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design and quality. I replaced a WHCH700N which no longer takes a charge. This 720n model has some significant upgrades since that model. Specf. the external audio listen mode is great when train announcements happen. Also, noise cancelling auto-shuts off when you start walking. However, I miss the spoken voice for mode changes in the old model, rather than the generic (though calming) chimes on this 720n. The old one also used to flatten against the neck/chest pads-in as you take them off. The 720 n needs to be flipped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillM,
Thank you for the purchase! We're glad to hear that you like the design and quality of your new Sony headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Music is life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these head phones amazing quality and sound. Comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrystalS,
Thank you for sharing your great experience experience with us! We're delighted to hear that you love the great sound quality and comfortable fit of your WHCH720N headphones. Your satisfaction with our product is very important to us. Thanks for choosing Sony! - Kris
Would recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for an international trip and they worked great! Noise cancellation worked great for the plane, and battery life was not an issue. Only bummer is they dont come with a carrying case, but they packed in fine in my backpack or around my neck when not using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elizabeth!
It brings us great joy to hear that your WH-CH720N headphones were a perfect travel companion for your international trip. Knowing the noise cancellation performed so well on the plane and that the battery life was up to the challenge is fantastic.
We hear you regarding the carrying case. We totally understand how a dedicated case makes things easier for travel and storage. We appreciate your feedback.
Thank you so much for choosing Sony!
Best regards,
Estefany
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and easy to pair with new TV. Comfortable and easy to use Sony is our go to choice for sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbieL,
Many thanks for the 5-star rating! We're happy you like the excellent sound, easy connectivity, comfortable fit and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the headphones................... ...... ...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelB,
We're thrilled to hear you're loving your new WH-CH720N headphones!
Thanks for choosing Sony.
Best regards,
Eliab
Excellent product for music and movies
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good, good base for the movies. Connecting to all devices but when trying to connect sony tv it is not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RavindraB, Thank you for the feedback on your experience with your Sony WHCH720N. While we're glad you like the great sound and bass quality, we regret to hear that you're having some difficulty connecting the headset to your Sony TV. We would like to know more about this issue so we can better assist you. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and great for the gym, battery lasts very long too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarM,
Thank you for an awesome feedback! We're glad to hear that you are enjoying your WHCH720N headphones especially while working out. Your satisfaction with the excellent quality and long battery life of the unit are greatly appreciated. Thanks for choosing Sony! - Kris
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and got it on sale! Battery life is pretty good too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RowenG!
It's great to know that you're pleased with the functionality of our WH-CH720N headphones!
The battery life is indeed a great addition, providing hours of listening.
Thanks for choosing Sony!
Best regards,
Estefany
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound and good noise cancellation; and, a plus for a comfortable fit!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Themeadway1, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Great headphones if you don't have TMJ!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a great budget friendly option for noise cancelling headphones, but after a couple of hours of wear they triggered my TMJ to a point that I couldn't eat for an hour. Not good for TMJ! Great for a comfortable pair of headphones that doesn't break the bank! With they could have worked out for me but I ended up returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, MadalynS.
We are so sorry to hear about the discomfort you experienced with the WH-CH720N headphones, and that they triggered your TMJ. This is certainly not the comfortable experience we aim to deliver, and we understand your frustration. We appreciate you giving them a try, and we're glad to hear that they were at least a great budget-friendly option for you.
We are also glad to know that you found them to be comfortable for a while, and we'll be sure to share your feedback about the fit with our product development team.
Thank you again for your valuable feedback.
Best regards, Gus, Sony Social Media Team
Must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and the sound quality is great. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AubreyT!
We are so pleased to hear that you’re enjoying the comfort and great sound quality of your WH-CH720N headphones. We strive to pack as much premium technology as possible into our gear, so hearing that you feel they are well worth the investment is wonderful feedback for us.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team