Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and comfort quality. The battery lasts and it was affordable compared to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Regina, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Work as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as described! Very comfortable and sound cancelling when listening to music or show
I would recommend this to a friend - Pros mentioned:Sound quality
Really great headpjonws
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Overall, the noise canceling was really amazing and battery life too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Penacolada,
Thank you for the fantastic 5-star review! We're thrilled to hear that you are so impressed with the noise-canceling and battery life of your WH-CH720N headphones.
Your feedback perfectly highlights what we believe makes this product a standout. The WH-CH720N features our Integrated Processor V1, which, combined with the Dual Noise Sensor technology, provides advanced noise cancellation so you can immerse yourself in your music. We designed these headphones for all-day listening, and we're glad to know they're meeting your needs.
Thanks for choosing Sony, have a great day!
DiegoV
- Pros mentioned:Sound quality
Sony Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound sound quality! Noise canceling works great. Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HTwsa,
Thanks for these fantastic five stars!
We're incredibly pleased to hear you're enjoying your new WH-CH720N headphones' high-quality sound and effective noise cancellation, all while being comfortable for long listening sessions.
We appreciate you choosing Sony.
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and sound. Great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your excellent review, DerekR!
We are very happy to hear that your WH-CH720N headphones are performing so well for you! It's fantastic to know that you are getting great noise cancellation—a feature powered by our Integrated Processor V1—allowing you to fully immerse yourself in your music.
Equally important is your satisfaction with the great sound and great battery life. We designed these headphones for all-day comfort and listening, offering up to 35 hours of power with noise cancellation on, so your feedback is a wonderful confirmation of that effort!
Thank you again for choosing Sony for your daily listening needs.
Best regards, Gus, Sony Social Media Team
My favorite headphones ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and nice-looking headphones with a soft finish. Excellent battery life and solid bluetooth connection. Love that I can pause via a button right on the headphones without taking them off or using my playback device.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, RACHELB!
We are so glad to hear you are loving the comfort, soft finish, and solid Bluetooth connection of your WH-CH720N! We designed these to be our lightest wireless noise-canceling headband ever, ensuring all-day comfort without unnecessary pressure.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones would recommend to but good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mase!
We are very glad to hear that you are happy with the quality of your WH-CH720N. It means a lot to us that you would recommend them to others looking for a great pair of headphones!
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Head sets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, comfortable, amazing sound, can be worn for several hours at a time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardN, We are happy to know that you like the sound quality of your Sony headphones and you are comfortable wearing them. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Completely satisfied
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I've always been a Sony headphones fan, so take my review with a grain of salt. The sound on these headphones is phenomenal and the battery life is as advertised. I have no complaints about these headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great , product. Noise canceling and comfortable. Just wish it came with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vnczav,
We're so glad to hear that you enjoyed the noise cancelling and comfort of your Sony WHCH720N headphones—and thank you for awarding them 5 stars! It's fantastic to know they deliver the quiet and ease you’re looking for. We also appreciate your feedback about wishing they came with a case, as it has been taken in consideration for the most recent models!
Thank you for choosing Sony—hope today is fantastic!
DiegoV.
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good; it has great sound quality with both Bluetooth and the included cable, and it is comfortable to wear as well.
I would recommend this to a friend Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After breaking my second pair of Beats headphones, I made the switch to Sony, and I couldn't be happier with my decision. The Sony headphones are significantly more comfortable than my previous Solos, allowing for longer listening sessions without discomfort. Overall, the audio experience has been more enjoyable, and I appreciate the improved durability that these headphones offer. Although they don't have a folding design, this hasn't been an issue for me at all. I opted for the sleek black pair, and I would definitely purchase them again without hesitation.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review, SydneyA! We're delighted to hear that you are enjoying your Sony WH-CH720N headphones. It's great to know that you find them significantly more comfortable and durable compared to your previous headphones. We appreciate your feedback on the comfort, audio experience, and sleek design. Your satisfaction is our priority, and we're thrilled that our product has met your needs even in aspects like the non-folding design, which did not pose an issue for you. If you have any further feedback or need assistance, feel free to reach out. Enjoy your listening sessions and thanks for choosing us!
Gus
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. Lower cost, great sound, great features with allowing sounds around you with clicking a button. Battery life is great as well.
I would recommend this to a friend - Pros mentioned:Sound quality
Comfortable & great sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are lightweight very comfortable and very good sound, very satisfied with purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yvonne, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped me pick these out was very educated on them. They have excellent sound quality. I would highly recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolL!
Thank you so much for the kind words and the recommendation!
It is fantastic to know that the sound quality of your WH-CH720N is hitting all the right notes for you.
Thanks for selecting Sony headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
Super lightweight and great noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can wear these for hours without any discomfort. By far they are the most confotable pair of headphones I've used. The noise cancellation works well to remove background humming. The sound profiles and equalizer settings on the app are great. They don't seem to be supported when connected to a laptop though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric, Awesome! We are glad to hear that you are happy with the comfort and noise cancelling feature of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Work great while being outside.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, and I can be outside at the edge of my large property and still get the Bluetooth from our house wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hansen,
We are thrilled to hear that you're enjoying the great sound quality and the impressive Bluetooth range of your WH-CH720N headphones! It is wonderful to know they stay connected even from the edge of your property.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a vacation with a decently long flight, and they were great. The battery life is a lot better than expected and the noise cancelling is great for use on a plane. I would definitely recommend them for this type of casual use.
I would recommend this to a friend - Pros mentioned:Sound quality
Pleasently Suprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great casual use headphones! Clear audio, crazy battery life & the companion adds a lot of features. The noise cancelling could be better, don't expect this feature to be perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DamonG, thank you for taking the time to share your thoughts on the WH-CH720N headphones! It brings us great joy to hear that you appreciate the clear audio and impressive battery life. We're also glad you find the companion app helpful in enhancing your listening experience.
We understand your feedback regarding the noise cancelling feature. We continually strive to improve our products based on valuable insights like yours. We recommend ensuring that the headphones fit snugly over your ears for optimal performance. Additionally, using the ambient sound control feature on the Sony | Sound Connect app, can help tailor your experience to your surroundings.
Thank you for choosing Sony and for your feedback!
Best regards,
Estefany
- Pros mentioned:Sound quality
Very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. And very comfortable,battery last long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Decorazonchi,
Awesome! Glad to hear you are enjoying the superb sound, comfortable fit, and long battery life of your new Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris