Customer Ratings & Reviews

Hello JamallJ,

Thank you for choosing Sony!

It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.

Best regards,
-Fred

Hi JHH75, We appreciate your feedback and we are glad that you like the sound quality and noise canceling feature of your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent

Hi Tyler64, We are happy to know that you like the sound quality of your phenomenal wireless noise canceling headphones. You chose the best brand. Thank you for trusting Sony! Vincent

Hi Armando, we're glad you love the battery and sound quality of our product. We appreciate you feedback regarding the color variants of your SONY unit. Unfortunately, this WHCH720N only comes with Black and White color variants.

Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! ~Earl

Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hi Nick,

Thanks for sharing your experience with us! We're glad to hear that the WH-CH720N headphones are providing you with a reliable and seamless connection for your late-night viewing. We designed them with ease of use in mind, so it's great to know that the automatic connection with your TV is working so well for you.

We appreciate your feedback regarding the sound quality. While we strive to offer a great audio experience across all of our products, we understand that everyone's preferences are unique. We'll certainly pass your comments along to our development team.

Thanks for choosing Sony, have a pleasant evening!
DiegoV

That's wonderful, nwjuran! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig

Thank you for sharing your feedback, user431040.

We are so pleased to hear that you are happy with the sound and the lightweight design of your WH-CH720N headphones. We engineered this model to be comfortable for long listening sessions, and it's rewarding to know that we succeeded.

We also appreciate your honest comment about the feel of the headphones. We designed them to be lightweight and portable, and we apologize if they did not meet your expectations for durability. Your feedback is valuable, and we will be sure to share it with our product development team as we are always looking for ways to improve the quality and feel of our products.

Thank you again for being a Sony customer and for your valuable review.

Best regards, Gus, Sony Social Media Team

Hi DavidW,

We are delighted to hear that the Sony WH-CH720N is helping you enjoy your videos with great sound and comfort while maintaining a quiet environment for your wife.

It is wonderful to know you are already exploring the Sony Sound Connect app to monitor your battery and manage your settings so easily. If you ever find yourself looking to further enhance your quiet time, you might be interested in our flagship WH-1000XM6. This newer model features our most advanced industry-leading noise cancellation, which can block out even more external sound, providing a truly isolated and premium listening experience.

Thank you for making Sony part of your home and your daily routine.

Regards,
Dominick

Good day,MAAT!
Congratulations for getting a good deal. Great quality and a good price. We love to hear that you are satisfied with the sound quality, battery life and ease of use of the "Sony | Headphones Connect" app. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco

Hi, RobertB,

Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!

Thanks for choosing Sony, have a nice day!
-DiegoV

Hi YeniferM, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl

Hi Jonathan,
Thank you for an awesome feedback and recommendation! We are very glad that we were able to give you a great deal. Nice to hear your enjoyable experience with the WHCH720N headphones superb sound quality, lightweight, and customizable app to tailor the audio experience to your specific needs and preferences. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris