Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sound device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is an excellent sound piece. The quality sound and usability is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, AlvinR!
We are thrilled to hear that you find your WH-CH720N headphones to be an excellent sound piece!
It's rewarding to know that both the quality sound and usability are outstanding for you. We aim to deliver a premium experience that is easy to enjoy every day.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
A lot of headphones for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife when on sale. Amazing headphones for the price, good sound quality and noise canceling, very light and comfortable. To be honest there's not a huge difference to my own Sony WH-1000MX4 higher end model.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720N, KevinS! It's a truly pleasure to hear that you find them to be amazing for the price, and that your wife is enjoying them.
We're especially glad to know that you're impressed with the sound quality, noise canceling, and that you find them very light and comfortable. We designed these headphones to offer a fantastic balance of premium features and value. Your honest comparison to the WH-1000XM4 is a powerful testament to the quality we've built into the WH-CH720N.
Thanks again for choosing Sony, and we hope your wife continues to enjoy her headphones!
Best regards,
Gus
Sony Social Media Team
Great comfort and ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are the best budget friendly headphones I have purchased in a while and I completely happy with my purchase. The comfort alone is enough to talk about all day. You won't even feel these on your head. The quality of sound is also very impressive because I was always under the impression that you needed to purchase expensive headphones to get great quality.
I would recommend this to a friendReally great headphones for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are possibly the next best thing to the XM4 minus the bells and whistles. The sound and noise Cancelling is per Sony standard.
I would recommend this to a friendSony headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality very good sound and has a comfortable fit!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WesB,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones offer excellent quality, great sound, and a comfortable fit. It’s rewarding to know they enhance your listening experience so well.
Best regards,
-Fred
My first headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of headphones! I am very pleased with the price and the quality of these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Beerad65!
We are delighted to hear that the WH-CH720N are your first pair of headphones and that you are very pleased with both the price and the quality! We strive to deliver an exceptional listening experience that offers great value.
Thank you again for choosing Sony to start your headphone journey!
Best regards, Gus, Sony Social Media Team
Fantastic gift for Christmas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a Christmas present; recipient LOVE them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaB,
We are really happy to hear that the recipient loves their new WHCH720N headphones. It is an honor to know that our product was chosen as a Christmas gift and that it is bringing so much joy to someone special.
Thank you for trusting Sony.
Regards,
Dominick
Great quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones, especially for the price. I was got them for $100 and it was an amazing deal. But they are well worth the regular $150 price. It was a gift for my kid and she Loved them. My son has the Apple once for $500 and he said that the sound quality is basically the same
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kman,
Amazing! What a great deal you got there. We are thrilled to hear that your daughter loved her Sony WHCH720N. Our WHCH720N can compete with other brands when it comes to sound quality and features but in a cheaper price. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
Mowphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my brother for Christmas! This is his second pair for mowing...1st pair grew legs and ran away (one of his children but neither know anything) he loves them and says they're perfect inexpensive headphones for mowing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelA,
This is definitely a great Christmas present for your brother! We're happy to hear that he loves his WH-CH720N headphones. Nice to know it perfectly suits his needs and expectations. Thank you for purchasing Sony! - Kris
I would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wear for a long time. Very good sound. Nice battery life…
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, ElijahW!
We are so pleased to hear that your WH-CH720N headphones offer comfortable wear for a long time, along with very good sound and nice battery life. We designed them for extended, enjoyable use!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."So far, these earphones are great; the sound quality is excellent."
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raul!
Thanks so much for sharing your feedback with us about your new WH-CH720N headphones.
It is fantastic to know that they are great and that you find the sound quality excellent.
These headphones also feature Digital Noise Cancelling to block out distractions and an Ambient Sound Mode so you can stay aware of your surroundings when you need to. Plus, they offer up to 35 hours of battery life!
Thank you for selecting Sony!
Best regards,
Estefany
Nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my kid. Really likes them so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DMH73,
We are happy to hear your child is enjoying their new headphones! It is great to know they are working out well so far for their listening needs.
Thanks for choosing Sony.
Best regards, Eliab
Good noise canceling headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheaper noise canceling headphones and worth the price. Setting up the bluetooth connection was not as easy as other headphones.
I would recommend this to a friendNavy Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are excellent quality. Very easy set up! Can’t wait to use them during the semester.
I would recommend this to a friendGood headphones but not 100% noice cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them, I was a little confused because I passed from earbuds to this, and I already got use to it after some days wearing them, just wish the noise cancellation was 100% cancelling the noise around me, I still can hear some of my surroundings but mostly is a good product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eduvale,
Thank you for your time writing this review. It's nice to hear that you like your WHCH720N headphones. We appreciate and taken note of your feedback with regard the noise cancellation.
If the effect of noise canceling is not sufficient, please check the following:
Make sure the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
You may find this article link helpful with steps if the Noise Canceling effect is weak:
https://www.sony.com/electronics/support/articles/00267838?utm_source=glean
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate you and thanks again for purchasing Sony! - Kris
Good, not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived without a charging wire, which is fine, I have many, but that was annoying. I do like they are over the ear,so much nicer than on. They connect quickly to every device I use them for. Good, fast charge, and good battery life. Noise canceling is ok, not as good has my Samsung headphones. They are very lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrennanK!
Thank you so much for sharing your thoughts on the WH-CH720N. We’re really glad to hear that you’re enjoying the lightweight fit and how quickly they connect to your devices.
We are very sorry to hear that your charging cable was missing from the box. That is definitely frustrating and we appreciate you being so understanding about it since you already have spares on hand. However, if you change your mind and would like help getting that cable replaced, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for letting us know about this.
Warm regards,
Estefany
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound value for the price level. Better than the other popular competitors. I have owned over a dozen various Sony headphones over the years and the quality and build has always been solid and reliable.
I would recommend this to a friendBrand response from SonyListens
Posted .We are beyond pleased to hear that you love the WH-CH720N headphones, Mooda! It's fantastic to know that you find them to be a great value and that they outperform other popular brands you've tried. We designed these headphones to provide a premium listening experience with features like our Integrated Processor V1 chip and Dual Noise Sensor technology, all at a competitive price. It is most rewarding to hear that your experience with the WH-CH720N continues your long history of satisfaction with our products. Thank you for your continued loyalty as a Sony customer, and for sharing your wonderful feedback! We hope you continue to enjoy all your listening experiences. Best regards, Gus Sony Social Media Team
Excellent Headphones!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones!!! I would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShalinB,
We are delighted to hear that you are enjoying your WH-CH720N headphones! It is wonderful to know that you are so satisfied with your purchase and that you would recommend them to others.
Thank you for choosing Sony.
Best regards,
Dominick
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice good sound and easy to connect I will recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SerapionT,
Thank you for choosing Sony!
We're honored to hear that you appreciate the sound quality and ease of connection with the WHCH720N headphones. Your recommendation means a lot to us, and we’re glad they have made a positive impact on your listening experience.
Best regards,
-Fred
Amazing Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear and crisp that you feel like your in a concert
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gymboi, Fantastic! We're thrilled you're enjoying the crisp and clear audio quality and immersive listening experience on your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam