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Customer reviews

Rating 4.6 out of 5 stars with 2932 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,932 reviews
  • Rated 5 out of 5 stars

    My sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. I have really enjoyed them .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MartinM,

      Thank you for choosing Sony!

      It's wonderful to hear that you're enjoying the great sound quality and comfort of your Sony WHCH720N. Your feedback is greatly appreciated and we are thrilled to know that your experience with the product has been positive. Enjoy your listening experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Very nice headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones because I no longer have to worry about earbuds falling out, I can answer the phone with them, and they are noise-cancelling. I can have a conversation and not have to take the headphones off my head to hear or speak to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vincento,

      That's fantastic to hear! We're thrilled your WH-CH720N headphones are giving you such a liberating experience, especially with a 5-star rating. It sounds like you're really appreciating the design that keeps them securely on your head, eliminating the worry of earbuds falling out. We're also glad the noise cancellation is working so well for you, allowing you to answer calls and even have conversations without needing to remove them. That seamless interaction is exactly what we aim for with these headphones.

      Thanks for choosing Sony. Enjoy the freedom and clear communication your CH720Ns provide!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Like these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones. Comfortable with excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Costanza, we are thrilled to hear that you like the Sony - WHCH720N headphones! They have a super comfortable and lightweight design, making this model our lightest wireless noise-cancelling headband ever. We hope you continue enjoying the comfort and great sound they produce, thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Awesome Headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! They are very comfortable and have great sound quality. I have a big head and struggle with over the ear headphones, but these fit great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zach, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought them for my boyfriend early this year and he loved them! We took a trip to Mexico and he lost them on the plane :( He was super bummed because they were his favorite headphones. I rebought them and he was so excited to have them back! The noise cancellation and sound control app (for vocals and instruments) is a plus since he is constantly surrounded by loud noise at work. If you want to purchase good quality headphones without breaking the bank, I would definitely recommend them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeronicaG, Thanks for the 5-star rating! Loosing your essentials on a trip could be very upsetting, and we're happy to hear that you bought another pair. We truly appreciate your feedback regarding the noise canceling feature and the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Quality and comfort!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but most importantly they are extremely comfortable! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always make great products, these truly last all day with just one charge and they sound amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, Cjayy! We're glad you are enjoying your Sony wireless headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great headphones for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great quality for the price point. They’re very comfortable and the noise cancelling technology is wonderful. The sound overall is very good compared to other brands with similar prices. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaS, Thank you for the 5-star rating! We're glad to hear you feel that the WHCH720N is worth its price. Good to know you're enjoying the comfortable fit, excellent noise cancellation, and superb sound quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good quality for a low price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually cancel the noise. Good quality for a low price. Was easy to conect to my android phone but wasn't the same for iPhone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaP,

      We're delighted you're enjoying the effective noise canceling and good quality for the price of the WH-CH720N! We apologize for the difficulty connecting to your iPhone. This is sometimes due to iOS settings. Please try this troubleshooting step: On your iPhone, go to Settings, find the Sony | Headphones Connect app, and ensure that Bluetooth access is explicitly turned on. If the issue continues, delete the headphones' pairing information from the iPhone's main Bluetooth settings, and try pairing again by putting the headphones into manual pairing mode (hold the power button for about 5 seconds).

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noice cancellation comes through especially on the flights!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Andrew!

      We are so glad to hear that your WH-CH720N headphones are making your flights more enjoyable. We specifically used our Integrated Processor V1—the same technology found in our flagship models—to help cancel out that low-frequency engine hum, so it’s wonderful to know it’s performing well for you at 30,000 feet. Since they are our lightest wireless noise-canceling headband headphones, they really are the perfect travel companion for those long hauls.

      Safe travels and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Battery lasts long and has decent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JallowA, we're glad you like the battery and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, i bought for my daughter as a gift and she love it, good quality, great sound easy to pair with you phone in love! Battery magnique.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer, fantastic! You've certainly made a great choice! We're truly happy to learn that you find our WHCH720N perfect as a gift for your daughter. Also, we 're thrilled that she loves its superb features & performance. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good for flights

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent and the noise cancelling is perfect for plane trips.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeffrey!
      Thanks for the feedback! It is fantastic to know that the sound and noise cancelling are making your flights better.

      The WH-CH720N features our Integrated Processor V1 for impressive noise reduction and a lightweight design built for long haul comfort. With up to 35 hours of battery life, it’s the perfect companion for travel.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Sony whch720n

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Haven’t had a chance to use much. First time using over ear, happy with on ear in past. Will hopefully get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last minute Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Xmas gift for my son, he loves them. Very clear and crisp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MRSR,

      We are really happy to hear that your son is loving his new gift and enjoying such clear, crisp audio!

      The premium sound quality he’s experiencing is powered by our Integrated Processor V1, which helps eliminate external noise while reproducing all the fine details in his favorite music with minimal distortion. We also designed these to be our lightest overhead wireless noise-canceling headphones yet; the lightweight structure and ergonomic earpads ensure he can listen in total comfort for hours at a time without any strain.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in an environment thats super loud. These headphones completely drown out the noise and the headphones are loud with vrear bass. I forgot to take them home from work and charge them for a few days and they died after the 4th day at work. I definitely recommend them!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BriceNelson,

      We are delighted to hear that the WH-CH720N headphones are providing the noise cancellation and bass quality you need for your work environment! With up to 35 hours of battery life, we're glad they kept you going through those first few days.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sonny-WHCH720N Wireless Noise Canceling Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of Headphones! I was surprised by the bass output. Connecting with the phone and using hands free talk is wonderful. Light and comfortable. The noise cancelation is also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryR, we're glad you like our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio for beginner audiophile. Very comfortable and no issues with bluetooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonos, We're truly delighted to hear these headphones are a fantastic choice for someone stepping into the world of audiophilia, offering both comfort and reliable Bluetooth connectivity. Appreciate you sharing your amazing experience and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great noise cancelling headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My autistic son uses these mainly for the noise cancelling function, and he absolutely loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience, StephenB!

      We are so glad to hear that the WH-CH720N is a hit with your son! It is incredibly rewarding to know that our noise-canceling technology is providing him with the comfort and focus he needs. We design our headphones to be lightweight and effective for long-term wear, and hearing that they’ve made a positive impact on his daily routine truly makes our day.

      Thank you for choosing Sony and for being a part of our community!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Lightweight and nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, not *too* expensive, help me to focus at work. I wear these constantly and have even connected them to my TV via Bluetooth. Decent battery and relatively quick charge. I recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimm, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! ~Earl Sony_US