Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are super light weight and sound great for the price.
I would recommend this to a friendSony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony Headphones. Noise cancelling works great - easy setup. Great bang for your buck option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello StuartH,
Thank you for choosing Sony!
We're excited to hear that you love your WHCH720N headphones and that the noise cancelling and easy setup have made a positive impact. It's wonderful to know you appreciate the value they offer, and we hope they continue to enhance your listening experience every day.
Best regards,
-Fred
A Major Audio Upgrade with Some Frustrating Quirks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For anyone moving from a basic headset, the sound quality of these Sony WH-CH720N headphones is a significant step up. The audio is clear and immersive, making music and games a joy to listen to. The noise cancellation is also quite effective, especially for the price point. One of the main reasons I chose these headphones was for the ability to use noise cancellation while wired, and it works as advertised, which is a big plus for me when I need to focus at my desk. However, my experience has been hampered by a few significant issues. The biggest disappointment is that the built-in microphone does not work when the headphones are plugged into my PC. According to Sony's official help guide, when using the supplied headphone cable, you must use your phone's microphone for calls. This forces me to rely on my laptop's microphone, which thankfully is decent, but it defeats the purpose of having a headset with an integrated mic. This is a crucial detail that I wish was more clearly advertised. Another issue I've encountered is a persistent static noise when the headphones are plugged into my phone. The static is so loud that it overpowers any audio, making the wired mode on my phone unusable. This problem doesn't occur with my other headsets, so it seems to be specific to these Sony headphones. Furthermore, when using the active noise cancellation in wired mode with my laptop, there is a noticeable clicking sound every few seconds. This clicking is only audible when no audio is playing, but as someone who bought noise-canceling headphones to eliminate distracting noises while reading or working in silence, this is a major drawback. It forces me to either turn off the noise-cancellation feature or endure the distracting clicking. In conclusion, while the sound quality and noise cancellation are impressive for the price, the limitations and issues with the wired mode are significant. If you plan to use these headphones primarily via Bluetooth, you will likely be very happy with them. However, if you need a reliable wired headset with a functional microphone and flawless noise cancellation for quiet environments, you may want to consider other options.
No, I would not recommend this to a friendPerfect for blocking out Noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for Mom in rehab, she was complaining about her roommate making too much noise. These block out the noise and when plugged into the TV, you only hear the program you're watching. They are also comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryN, You've made an excellent choice! We're very pleased to hear you like the comfortable fit and great noise cancellation of the Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Headphone review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my headphones, they work exactly as they should, and their battery life is excellent, which was a deciding factor in purchasing them to begin with. Very pleased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EileenM,
We're absolutely delighted you are so happy with your WH-CH720N headphones! It's fantastic to know they are performing exactly as you expected, and we're especially glad the excellent battery life was a key factor in your decision.
Thank you for choosing Sony, and enjoy your listening with long-lasting power and reliability!
Best regards,
Dominick
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were exactly what I was looking for. Extremely comfortable over-the-ear fitting, easy controls, and fantastic sounds quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CorrieB,
Awesome! We're glad to hear that your WHCH720N headphones perfectly suits your needs and expectations. Nice to know that you are enjoying the fantastic sound quality, comfortable fit and easy controls of the unit. Thanks for choosing Sony! - Kris
Best Headphones for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling headphones needed for long drives to focus on school subjects. Comfortable and lightweight. Good choice for a reasonable price with above average sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DB902, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Better than in the ear Anyday!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancelling! Sony does it again without breaking the bank. Phone calls are clear and easily understood. The switch back to my jams is seamless. I switched back to over the ear headphones and do not regret it. Sony, the old school best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Bestbuyfan,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!
Thanks for choosing Sony, have a nice day!
-DiegoV
bang for ur buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality sound. charge could last longer. but worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RickieB,
Thank you for choosing Sony!
We couldn’t be happier to hear that you enjoy the good sound quality of the WH-CH720N headphones. We apologize for the charging time not being as long as you hoped, and we appreciate your understanding and kind words about the overall value.
Best regards,
-Fred
Sony Comfort has improved over the years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of Sony earphones over many years. They have a comfortable fit on the head without being loose. I take naps some days listening to cool music and forget they are on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suzi, Thank you for sharing your thoughts and experience using your WH-CH720N! We're glad to hear that you are comfortable using your new WH-CH720N headphones and you appreciate the noise canceling feature and sound of it. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Thank you for trusting Sony! -Jess
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bang for the buck. Sounds good, good battery, easy to use.
I would recommend this to a friendGreat Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit and amazing sound! They block outside noise well and dont feel bulky.
I would recommend this to a friendSony Headphones Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound sound performance. They are comfortable to wear and the app does a great job personalizing your sound preferences. The battery life is pretty impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mike, We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
No complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these for our daughter's birthday. She is picky on how headphones feel on her ears, and she loves these. The sound and connectivity are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, we're glad she loves her new headphones! Thanks for choosing Sony! ~Earl
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Noise-cancelling good for the price. Just a little sound leaking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToniH,
We are pleased to learn that your WH-CH720N headphones are working great and that you are finding the noise-canceling performance to be a strong feature.
By utilizing our Integrated Processor V1, we aim to provide a high level of noise cancellation in a lightweight design, and we are glad you are enjoying that quiet listening environment. Regarding the sound leakage, this can sometimes occur at higher volumes due to the headphones' breathable, lightweight build; however, ensuring a snug fit with the adjustable headband can often help minimize this. We truly appreciate your feedback as it helps us continue to refine the audio experience for all our users.
Thank you for trusting Sony.
Regards,
Dominick
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit my over my nephews ears perfectly. So comfortable for longer wear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Momof6,
We are honored to hear that the WH-CH720N was the perfect fit for your nephew! We specifically designed these headphones with a lightweight headband and soft earpads to ensure they remain incredibly comfortable, even during extended listening sessions. Knowing that he can enjoy his favorite media for longer periods without any discomfort is exactly the kind of experience we strive to deliver.
Thank you for trusting Sony.
Regards,
Dominick
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the headphones................... ...... ...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelB,
We're thrilled to hear you're loving your new WH-CH720N headphones!
Thanks for choosing Sony.
Best regards,
Eliab
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So light, perfecto to the gym. With high volume and the noise cancelling work so well.
I would recommend this to a friendGreat for a long flight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bang for the buck. Sound quality is exceptional and noise cancellation was great on 14 hour flight. They don’t fold or have a case for storage, but sound performance is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, JoseC!
We're so pleased to hear that you love your WH-CH720N headphones and that they were a great value for you. It's fantastic to know that the exceptional sound quality and noise cancellation were a big help on your 14-hour flight.
We appreciate your feedback regarding the folding design and storage case, and we'll be sure to share this with our product development team.
Thanks again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Wonderful sound. Great clear sound that blocks out all of the other noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Higgy,
We couldn't be happier to hear that you are enjoying the wonderful sound quality and the effective noise cancellation of your WHCH720N headphones. It is great to know that they are providing you with the clear, immersive listening experience you deserve by blocking out the world around you.
Thank you for making Sony part of your listening experience!
Regards,
Dominick