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Customer Ratings & Reviews

$119.98
Save $58.02
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2773 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,773 reviews
  • Rated 5 out of 5 stars

    Great product for a teenager

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son that has hearing issues in one of his ears...He absolutely loves them and uses them daily!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality for the beginner audiophile. Also very comfortable and no issues with Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality! I use them for working out and never slips off and great audio quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! Very comfortable, great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CassandraK!
      We really appreciate you taking the time to leave a review. It is fantastic to know that you are having such a great experience with your new WH-CH720N headphones.

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Such nice quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sony product, amazing battery, amazing volume, amazing ease of use...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and so good sound. I recommend this item.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, BharatV!

      We’re glad to hear you’re enjoying the clear sound of your WH-CH720N and that you'd recommend them to others!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're comfortable to wear and good sound quality especially for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ICY01,
      Awesome! We are happy you like the comfortable fit and great sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I really like it is confortable and functional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinR,

      We are beyond pleased to hear that you consider the Sony WHCH720N a good product and that you really like how comfortable and functional they are. We put a lot of focus on lightweight design and ease of use, so your feedback is very encouraging!

      Thank you for choosing Sony. Enjoy your listening!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    work really well :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Android device(s) and bought these headphones just before a trip abroad. They cut out the sound of the airplane and I was able to nap with these on. I could also hear my videos really well. This is my first pair of noise cancelling headphones and I would totally recommend these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Summer, Thank you for purchasing the Sony WHCH720N! We're thrilled to hear you like the excellent noise cancellation, sound clarity, and overall features of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Top 10 headphones I every had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing great for everyday use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Felix,

      Thank you for choosing Sony!

      We're excited to hear that the WHCH720N headphones are a great fit for your everyday use. It’s rewarding to know they bring convenience and quality to your daily routine.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these and decided to get 2 more because their that good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiegoC,

      That is excellent feedback! We are thrilled to hear that you are so impressed with the WH-CH720N headphones you decided to purchase two more sets. The combination of our Integrated Processor V1 for great noise cancellation, clear sound quality, and the incredibly lightweight design really makes them stand out, and we are delighted they are your new go-to.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sounds great and easily connects to Bluetooth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and easily connects to Bluetooth. I even bought another pair for my wife!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertN, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality at a Fair Price. Very Happy with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the clarity and the fit on my grandsons heads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EllenJ,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones offer great clarity and a comfortable fit for your grandsons. It’s wonderful to know they’re enjoying the experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Made a great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones for my dad who loves to listen to podcasts and YouTube videos and he couldn't be any happier with these headphones! The noise cancellation effect is great and great for traveling, highly recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fabulous, Theresa! We are thrilled to know that you find our WHCH720N perfect as a gift! Also, we are pleased to hear that your dad is happy with the exceptional noise canceling feature and superb performance of these headphones. Thank you very much for recommending our WHCH720N and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and great noise cancelling feature. I wear daily at the gym, and my gym plays the worst music, and it’s very loud. These headphones cancel out their horrible music so I can listen to what I like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fetzer,
      Awesome!Glad to hear you are enjoying your WHCH720N headphones while working out. Your satisfaction with the incredible sound quality and noise canceling features are greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    HEADPHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT HEADPHONE ESPECIALLY THE SOUND QUALITY...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Curtand,

      We are immensely pleased to hear that you are enjoying your WH-CH720N headphones, particularly the sound quality! We aim to provide an immersive audio performance with every pair, and it is fantastic to see that these are delivering a great experience for you.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for the price. Battery life is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, VVasavi!

      We are so glad to hear that you are enjoying your WH-CH720N headphones! We designed this model to deliver premium features like noise canceling and exceptional battery life at an accessible price point, so it’s wonderful to know we hit the mark for you.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great quality for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed with these head phones. They have amazing sound and noise canceling capabilities. Bought these as a Christmas present for my daughter and she loves the blue color as well. Would highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristineK,

      We appreciate the 5-star rating and we're happy to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    New Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, battery lasts for days, very comfortable to wear all the time, and not heavy at all. I just wished it came with a case to put them since they feel so light and easily breakable. Some sound may also leak at very high volumes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GMora, thanks for the fantastic review of your WH-CH720N headphones!

      We're thrilled to hear how much you love your headphones – it's great that the battery life and comfort are standing out! We understand your feedback about wishing for a case and the concern about them feeling easily breakable due to their lightweight design. While they don't come with a hard case, their durable build is designed for everyday use.

      Regarding sound leakage at high volumes, this can sometimes happen with over-ear headphones, please try testing with the sound adjustments on the Sony Connect App to avoid this to happen again. You can also refer to this article: ''What is Noise-Cancellation and what can I expect?'' [https://www.sony.com/electronics/support/articles/00203389?utm_source=glean]

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US