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Customer Ratings & Reviews

$119.98
Save $58.02
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2773 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,773 reviews
  • Rated 4 out of 5 stars

    Great nose canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Awesome nose canceling. Dose take a like program and syncing to use all feature with I phone. Overall excellent product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      That's fantastic to hear! We're thrilled you're enjoying the good sound quality and awesome noise canceling of your WH-CH720N headphones. We appreciate your feedback on the initial setup with the iPhone features. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Good headphones for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for the money. It ain't so great as the premium ones. But it have a good audio and mic quality. Build is not soo stiff enough but it can withstand the regular usage. Initially had the problem for connectivity but uninstalling the sony headphone app fixed the issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gokul,
      Thank you for the 5-star rating! We're glad to hear your investment with your new headphones is worth it. Nice to know you like the sound and mic quality of the unit. We're sorry if you experienced connectivity issues and glad to know it was resolved after uninstalling the app.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the other version of this and after it broke I decided it was time for an upgrade. Sound quality it’s typical of Sony which rarely disappoints. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BaldurS,

      We're really happy to hear that you decided to upgrade to your Sony headphones and that the sound quality continues to impress—thank you so much for your fantastic 5-star review! Delivering dependable audio performance is something we always strive for with the WH-CH720N, and it's great to know you're loving your experience.

      Thank you for choosing Sony—wishing you a truly enjoyable day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    sony speaker wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality regarding the price . The bluetooth range is high.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SinaG!
      Thank you so much for your feedback on the WH-CH720N. It is fantastic to know you appreciate the quality and the impressive Bluetooth range.

      Just to highlight, the WH-CH720N also offers active noise cancellation, comfortable ear cushions for extended use, and up to 35 hours of battery life to keep you connected and immersed in your music all day long.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    This thing is great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I've ever bought I think. It has good noise cancellation for the price, and it's has incredible durability and longevity. As of right now, I'm closing in on 6,400 listening hours on the app. These headphones have been through all of it with me, and I'm sad at the thought I'll have to let them go someday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaden, thank you so much for your wonderful 5-star review! We're thrilled to hear that the Sony - WHCH720N headphones, have provided you with such great noise cancellation and durability over the years. It's amazing to hear how much they've accompanied you on your listening journey! We're sad to see them go someday too, but we're glad they've served you well. Enjoy your future adventures with them! Thanks for choosing Sony. Regards, - Dominick Sony_US

  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my aunt. She really appreciates them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the lovely feedback, Hudson!

      We are so pleased to hear that your aunt is really appreciating the WH-CH720N headphones you gifted her! We hope they bring her many hours of enjoyment.

      Thank you for choosing Sony as a thoughtful gift!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation works amazing when i work in a office with lots of people around. I can’t hear a word of what people are saying around me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamV,

      Thank you for choosing Sony!

      We're honored to hear that the noise cancellation on your WHCH720N is working amazingly well in your busy office. It brings us great joy to know it helps you focus by blocking out surrounding conversations. Thank you for sharing!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Definitely helps with the noise

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really comfy & didn’t not hurt my ears while wearing them for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcardenas,

      Thank you for your 5-star review! We are immensely pleased to hear that the Sony WH-CH720N headphones were really comfortable and did not hurt your ears, even during long periods of use. Comfort is a top priority in our design process.

      Thank you for choosing Sony, and enjoy the great sound!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    One up from ear buds…?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughters and they’ve not stopped using them since the day they got them. They’ve both had AirPods but this seems to be their preferred goto for headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi elStrockito,
      Thi is definitely a great gift for your daughter! We're happy to hear that she likes her WHCH720N headphones. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony WH-CH720N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Wish ear pads were a little bigger Another great Sony product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesG!
      Thanks so much for your feedback.
      It is most rewarding to hear that you are liking the sound of your new WH-CH720N headphones! We really appreciate your honest note about the ear pads; hearing what our customers think helps us as we design future products.

      We're glad you chose Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphones Rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and high quality with clear sound. Easy set up and absolutely love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, easy to use, makes podcast easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BabatundeA,

      We're thrilled to hear you find the WHCH720N headphones amazing and easy to use, especially for listening to podcasts!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Perfect sound. Really enjoying it Definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I can actually turn them up and jam tunes if I want to. Fit is very comfortable. Easy to use and connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimboe66!
      It is truly wonderful to know that you're experiencing great sound and comfort with your WH-CH720N headphones.

      We designed them with features like excellent noise canceling to block out distractions and a long-lasting battery so you can keep the music going all day long.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Best of the. Best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got to say, this over-ear headset is the real deal. It's like a symphony of excellence for your ears. First off, noise cancellation is top-notch; it's like stepping into a quiet oasis even in the midst of a storm. Five stars for that, no doubt.Now, let's talk sound quality. I'm a big fan of music, and this headset delivers a rich, immersive audio experience. Crisp highs, deep lows, and everything in between – it's like being in the front row at a concert. Five stars again!And when it comes to wearing comfort, they've nailed it. These headphones are so cushy, it's like a cloud hugging your head. You can wear them for hours without feeling a hint of discomfort. Yep, five stars for wearing comfort as well.Honestly, this headset is a triple threat – noise cancellation, sound quality, and comfort all in one package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BalajiS,
      Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are very pleased to hear your satisfaction with the amazing sound quality, comfortable fit, noise canceling features and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. I bought them for my son on the autism spectrum.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emily,

      We are excited to hear about your experience with the Sony WH-CH720N headphones! We are thrilled that you found both the sound quality and the comfort level to be great. Thank you so much for sharing your feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, I would recommend these to anyone who works outside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, Huntrrr!

      We are so pleased to hear that you are enjoying the great quality of your WH-CH720N headphones!

      Your recommendation to anyone who works outside is especially valuable, as it highlights the comfort, durability, and reliable performance of these headphones for use in dynamic environments.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones. They cancel out outside noise, comfortable for everyday, traveling. Have a bit of a struggle when working out but still enjoy using them for the gym. Battery life is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaM,

      That's wonderful to hear! We're absolutely thrilled you're loving your Sony WH-CH720N Wireless Noise-Cancelling Headphones.

      It sounds like they're really delivering on what matters most: excellent noise cancellation for peace and quiet, comfort for extended use, and fantastic battery life that keeps up with your busy schedule. We appreciate your honest feedback about using them for workouts; it's helpful for us to know.

      Thanks for choosing Sony, have a fantastic day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price. For a wireless headphones, the sound quality is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality with excellent sound proofing. Nice fit for large head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleH,

      We are pleased to hear that the noise-canceling performance and the fit of the WHCH720N are meeting your needs. It is great to know they are providing a comfortable experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global