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Customer Ratings & Reviews

$119.98
Save $58.02
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2773 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,773 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great product works wonderfully was easy to get

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Thomas,

      Thank you for choosing Sony!

      We’re honored to hear that the WHCH720N headphones are performing exceptionally well and that your purchase process was seamless. Your feedback is truly appreciated, and we’re grateful for the opportunity to serve you.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    I would recommend it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the blue one on deal. It worth the money. Everything was good. It is partially foldable and runs for long long time on a single charge. Only down side is it does not feel that costly as i hold it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones, no issues so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son after his previous headphones (710 model) cracked (still usable - with a tape holding in place). The new headphones seem better constructed and lighter. So far no issues. Like the color...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi slg1,
      Thank you for the continued trust you have put in our brand! We're sorry to hear what happened on your son's previous headphones. We really appreciate that you purchased another pair of Sony headphones for him. Glad to hear you like the quality, lightweight, and color of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these heads phones had them for a while now and theyve been working great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JACD,

      That's wonderful to hear! We are delighted that you are enjoying the performance and features of your WH-CH720N Wireless Noise Canceling Headphones.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Would Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so good i bought my sister a pair,, enjoy them most at the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaC!
      It brings us great joy to hear that you love your WH-CH720N headphones so much you bought a pair for your sister, and that they are your go-to at the gym.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent, and my teenage child absolutely loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this wonderful feedback!

      We are delighted to hear that the WH-CH720N headphones are excellent and that your teenage child absolutely loves them!

      It's rewarding to know that the combination of comfort, sound quality, and features resonates so well with younger users.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Ok for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok I expected better quality from Sony battery life is ok not great. For the price good deal.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marty!
      Thank you for sharing your honest feedback with us. We are very glad to hear you find the WH-CH720N a good deal overall.

      To improve the sound, you might want to explore adjusting the equalizer settings on your device or Sony | Sound Connect app to better suit your preferences. Also, ensuring your headphones have the latest firmware update can help optimize performance.

      Thanks for choosing Sony and for your feedback.
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with eliminating background noise while at the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, ZachW!

      We are delighted to hear that your WH-CH720N headphones are working well for you!

      It's fantastic that you are successfully eliminating background noise while at the gym, confirming the effectiveness of our Active Noise Cancellation feature in a demanding environment. We hope this helps you focus entirely on your workout.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones sound proof and exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SweetLou, thanks for taking the time to share your experience with the Sony - WHCH720N! We're truly happy to hear you're enjoying the great noise cancellation and high sound quality of these headphones. Their super comfortable and lightweight design is perfect so you can fully immerse yourself in music. Thank you for choosing Sony and enjoy the music! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Headbanging young son.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in bestbuy with a goal to buy wireless headphones for my son,so he can enjoy his new found love of music. The staff were super helpful,in picking the proper and best value headphones for the style of music he likes. Thank you Best Buy(Apple Valley)! My son loves them and its noticeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesseW,
      Thank you so much for sharing your experience with us. We're thrilled to hear that you found the WH-CH720N headphones to be a perfect fit for your son's music enjoyment. We truly appreciate your support and hope your son continues to discover and enjoy his passion for music with his new headphones.

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother needed new headphones and these were a perfect fit! Very easy to use, Bluetooth and cord connection. Very long battery life. Product lives up to the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KeilaS,

      Thank you for choosing Sony!

      We're truly heartened to learn that the WHCH720N headphones have been such a perfect fit for your mother. It’s wonderful to know she’s enjoying the ease of use, the flexibility of both Bluetooth and wired connections, and the impressive battery life. We’re glad the product delivers the value you were looking for, and we appreciate you taking the time to share such positive feedback.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money, it has gone beyond my expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Innocent!
      Thanks for sharing your thoughts on the WH-CH720N headphones.
      It is most rewarding to hear that you feel they offer great value for money and have gone beyond what you expected!

      We designed these to be a perfect blend of performance and comfort, packing in Digital Noise Cancelling and an impressive battery life (up to 35 hours with NC on) into a super lightweight design.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually upset with myself that I didn't invest in these sooner, I've never tried noise cancelling headphones before and honestly the price was a bit much. But I was gifted some Best Buy gift cards for Christmas so i figured why not? These things are ridiculous, I put it to the ultimate test just last night, listening to some music in my living surrounded by my 6 children and i heard absolutely nothing but the music. The bass is awesome, the backgrounds are crisp yet subtle. And it links up to my Sony NW-A45 automatically, I love it!! I think I'll get a second set to leave at my job, if youre looking for a good set of noise cancelling headphones that won't break the bank this is for you!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi darrjon, it is nice to know that you love our WHCH720N! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great value for the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and good sound cancellation to block out background sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ITEM. I love everything about this head phones. My son also loves it and has taken it away from me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DerickS,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you and your son both enjoy the WHCH720N headphones so much. It’s wonderful to see the headphones creating such a positive experience for both of you. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great value, low price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound, lightweight and good connectivity..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IanG,

      We are pleased to learn you gave the Sony WH-CH720N headphones a five-star rating!

      It's wonderful to hear that you are enjoying the great quality of sound, lightweight design, and good connectivity. We strive to make our headphones highly functional and comfortable, and your positive comments confirm this.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought them for my boyfriend early this year and he loved them! We took a trip to Mexico and he lost them on the plane :( He was super bummed because they were his favorite headphones. I rebought them and he was so excited to have them back! The noise cancellation and sound control app (for vocals and instruments) is a plus since he is constantly surrounded by loud noise at work. If you want to purchase good quality headphones without breaking the bank, I would definitely recommend them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeronicaG, Thanks for the 5-star rating! Loosing your essentials on a trip could be very upsetting, and we're happy to hear that you bought another pair. We truly appreciate your feedback regarding the noise canceling feature and the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very good headphones, super comfy and sound great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BSA1,

      You made the right choice! We're glad that you like the comfort and sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, smooth sounds, noise cancellation, battery last long

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YokoM,

      We are honored to hear that you find the WH-CH720N headphones work great! We are thrilled that you are enjoying the smooth sound, the effective noise cancellation, and the long-lasting battery life. We designed this model to deliver premium features and reliability, and we appreciate you recognizing its strong performance!

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Sony WH720

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty good. Not for bass lovers. The comfort is average.

    I would recommend this to a friend