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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2932 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,932 reviews
  • Rated 5 out of 5 stars

    One of the best headphones that sony presents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great the sound quality is amazing and likewise the battery life what I liked the most was the sound cancellation despite having too much noise around me the sound is heard well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdolfoP, Great! We're glad that you re enjoying the sound quality, battery life, and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    would only buy when they’re on sale! pretty good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got them on sale for 88 dollars, the noise cancelling is okayish, they do start to feel uncomfortable after a while, the sound leaks very slightly but has really good quality, and i can go maybe three days without charging them even when i use them for hours a day, they also charge pretty quickly. overall i’d say they’re good if you’re on a budget, wouldn’t buy at full price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for sharing your experience, tarnishedzara! We're glad you are impressed with the noise canceling and battery performance of the headphones. You may check the app if your want to customize the sound settings base on your preference. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepson loves them!!! Great Buy!!! Very comfortable also!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamJ,

      We are thrilled that your stepson loves his new WH-CH720N headphones! By using our Integrated Processor V1 and Dual Noise Sensor technology, we designed these to be our lightest overhead noise-canceling headphones for all-day comfort.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Value and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of the best quality sounds out there with value. I had my sound bar and love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stev3n,

      We're thrilled to hear that you love the quality and value you get from Sony, and that you are enjoying both your soundbar and the WH-CH720N Wireless Noise Canceling Headphones!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    My son's jaw dropped when Noise Cancel turned on

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted some a noise cancelling headset to use while traveling with the team to college sporting events by bus or airplane, and these fit the ticket at a great price compared. It's Sony and they know audio equipment inside and out, making this a far better choice than some of the other overpriced brands out there. Quality & Performance!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Screamscape,

      Awesome! Thank you for the purchase and we're glad to hear that you like the noise canceling and quality of the headphones. Your positive feedback is greatly appreciated. Thank you for supporting Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    very satisfied with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable and good sound quality highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laura, Awesome! We are glad to hear that you are enjoying your new Sony WH-CH720N! Your firsthand experience with their comfort and sound quality is helpful for others considering these headphones. Thanks for sharing your recommendation! -Carl Sony_US

  • Rated 5 out of 5 stars

    recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Amazing headphones!! they very much work great when noise cancellation is on! very much recommend (:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YamiletM,

      We truly appreciate you taking the time to share your five-star experience with the WH-CH720N. We are so thrilled to know the noise cancellation is performing powerfully for your listening needs.

      Thank you for choosing Sony and for your strong recommendation!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and comfortable. Color looks better in person. Got these as a gift for my girlfriend and might have to get a pair for myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LCHAN, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Soft and loud sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and battery I use it every day and they are not heavy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielS, we're glad you like the sound quality and battery of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great headphones for this price point!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones at this price point. Bose qc45s were not loud enough for a family member with hearing impairment when hooked to a fire tv. These are so much louder that he had to turn them down. They do not have a hard case like the more expensive models, but that wasn’t needed in our case since they stay by his tv. Great purchase, especially since we cot it on sale for $98.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobinH,

      We are honored to hear that the WHCH720N is providing the volume and clarity needed for your family member to enjoy their favorite shows. It is wonderful to know that our headphones offered the perfect solution for his specific listening needs and that you were able to secure them at such a great value.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I do legal transcription and I need to catch every single word. They are perfect! Any outside sound is blocked and they are very comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyS,
      Thank you so much for such a great review! We're happy to hear you are enjoying the great sound, noise canceling features, and comfortable fit with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. And light weight, fit perfectly on ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suyash,

      Very nice! We're glad to hear that you like the sound quality and fit of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these headphones for me goddaughter and she absolutely loves them. Sound is great and the ears fit comfortably.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Safety, You made the right choice with the Sony WH-CH720N! We're thrilled that your goddaughter is enjoying everything about these amazing headphones. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    My son loves these

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality headphone, great sound for music or streaming, and the battery life last for weeks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inkyshaw1, Awesome! It is really wonderful to know that you had a great experience with your purchase. Enjoy your new Headphones! Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great headphones with this price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones with noice cancellation. It’s durable and fit in correctly with ear size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do everything I need them to, and I didn't pay an absurd amount for them. The are comfortable, and do block a good bit of sound. I definitely recommend these if youre looking for some affordable, decent headphones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work really good and the battery life is the best with basically not having to charge for days at a time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EliR,

      It brings us great joy to hear that your headphones are working so well for you! We are especially glad that the long-lasting battery life is making your listening experience more convenient by letting you go days without needing a charge.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love love love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones! Cute color and super comfy for all day use. Can’t live without them now!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Nicole!

      We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It is wonderful to know that you appreciate the cute color and find them super comfy for all-day use.

      We are so glad they have become something you "can't live without" now!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and very comfortable to wear. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christal, we're glad you love the sound quality and comfort of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Used And Loved Everyday

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid uses these everyday. They keep a good charge and has quality sound. The noise cancelling works really well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CCross,

      That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US