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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,934 reviews
  • Rated 4 out of 5 stars

    solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Not the best sound quality ever, but very good sound adjustable via the app, and great sound quality for the price. Also gets better as they break in. Bluetooth connects well. Super comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi listener1,
      That is awesome! Great quality, good price! We're happy that you're satisfied with the sound quality, how stable the Bluetooth connection is and how comfortable it is to wear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "So far, these earphones are great; the sound quality is excellent."

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raul!
      Thanks so much for sharing your feedback with us about your new WH-CH720N headphones.
      It is fantastic to know that they are great and that you find the sound quality excellent.

      These headphones also feature Digital Noise Cancelling to block out distractions and an Ambient Sound Mode so you can stay aware of your surroundings when you need to. Plus, they offer up to 35 hours of battery life!

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight easy to use, great sound. Charged fast and love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my 20 year old grandson for Christmas and he loved them, He said they were comfortable and the sound quality was great, I made a good choice for the money,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charger, You chose the best for your grandson and we are glad that he like the sound quality of his new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good decent phones for a walk outside

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality ! The noise canceling isn’t too much, it’s moderate. Audio call, from what others have said in the other call, the sound is underwhelming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SusanaH,

      Thank you for choosing Sony!

      We’re excited to hear that you are enjoying the great quality of your WH-CH720N headphones! We appreciate your honest feedback about the moderate noise canceling and the call audio quality, and we apologize if the microphone performance hasn’t fully met your expectations. It’s wonderful to have customers like you who notice the finer details of sound, as your insights help us continue to improve. For a richer audio experience with enhanced microphone performance and deeper noise isolation, you might enjoy our WH-ULT900N or WH-1000XM5 models. Feel free to explore them here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitting and comfortable. Recommend for anyone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesF,

      We are thrilled to hear that the WH-CH720N headphones are providing the comfort and fit you were looking for! We truly appreciate the recommendation and are glad they're a great choice for your daily listening. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Great for watching TV at night

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my nightime TV headphones. I have a SONY TV with bluetooth so it's very easy to connect and for the few times it disconnects (which happens with all bluetooth devices sometimes) it's just a matter of re-pairing in the menu. The sound is loud enough. I keep them on the highest volume and they sound like a movie theater, not too loud not too soft. If you're looking to blow out your eardrum these aren't for you. But they work great for movies and regular viewing, like the news.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patrick, Thanks for sharing your review on the Sony WHCH720N headphones. We're glad you like it. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Great nose canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Awesome nose canceling. Dose take a like program and syncing to use all feature with I phone. Overall excellent product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      That's fantastic to hear! We're thrilled you're enjoying the good sound quality and awesome noise canceling of your WH-CH720N headphones. We appreciate your feedback on the initial setup with the iPhone features. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Really like these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound andexcellent noise cancellation. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really good overall & great sound quality . Used for the gym & stayed on good for the most part . Sadly got stolen but still 5/5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyB,

      That's great! We're glad to hear that you like the sound quality of the headphones. It is unfortunate that your headphones got stolen. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good battery life. Very easy to use and connect to your device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, Awesome! We're thrilled to hear you like the great sound, long battery life, and ease of use and connectivity of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest purchase I have made! Noise cancelling. I am spending some time in a physical therapy rehab and it can be very noisy.! These are essential and work well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Jen31787!

      We are so glad to hear that the WH-CH720N is providing the peace and quiet you need during your recovery. It’s wonderful to know the noise canceling is working well for you when it matters most.

      Wishing you a speedy recovery and thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Good bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, blocks about %96 of outside sound. Battery works pretty decent for moderate use. Stays connected when device is the other room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarshallU,
      That's great! We're glad that you are pleased with the noise canceling ability, battery life and connectivity range of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the wonderful review and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellent noise cancellation quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jumman,
      Thanks for sharing your review! We are thrilled to hear that you’re having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the noise canceling is working well for you.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    good headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this 2 years ago and they are really good , i treat them very aggressively and haven't brakethem, definitely i would buy the again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them and can talk on her phone with them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaM,

      We are pleased to hear that your daughter is loving her new pink WH-CH720N headphones! It is great to know that she is finding the built-in microphone and Precise Voice Pickup technology effective for her phone calls, all while enjoying the lightweight comfort and excellent noise cancellation these headphones provide.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Big Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for the cost. I have owned more expensive headphones and these are just as good, if not better. I absolutely love their oversized ear cups which I blieve contribute to their sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality. The noise cancelling is good too, not the best i've experienced, but for this range its pretty good. Pretty solid construction and comfortable pads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamL, We are happy that you like the sound quality and noise canceling feature of your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    A bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great price, the sound is very good and they fit well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManfredP, Perfect! We're very pleased to hear that you like the great sound and excellent fit of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Hears to you

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. The sound is crystal clear and the battery life is amazing. Great bargain

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Joanie,
      What a nice deal you got there! We're glad that you are amazed by the awesome sound quality and long battery life of our WHCH720N. Enjoy and thank you for choosing Sony! - Marco Sony_US