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Customer Ratings & Reviews

$119.98
Save $58.02
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2774 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,774 reviews
  • Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays where they should and sound great! Great price too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kat99,

      That's wonderful to hear! We are so glad that you're enjoying the sound and comfortable fit of your WH-CH720N headphones. Providing great quality at a great price is what we aim for, and we appreciate you sharing your positive feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Noise Canceling Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Great quality for the price and using them in the gym makes it so easy to focus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Coby,

      Thank you for choosing Sony!

      It makes us really happy to hear that you’re enjoying your WHCH720N headphones and that they help you focus during your gym sessions. Knowing you find the quality and value excellent means a lot—thanks for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent quality noise cancelling Sony headphones at a fair price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WilliamC,

      Thank you for choosing Sony!

      We’re honored to hear that the WHCH720N headphones offer quality noise-cancelling performance at a fair price. Your feedback is greatly appreciated as we continue to deliver products that combine value and excellence. Thank you for sharing your experience.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Sony GoodHeadphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are pretty good the battery life is good also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 15yr old tech says it’s a go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes and is impressed with them. If a 15 year old gives a thumbs up on tech gadgets, I listen. So yeah 5 star.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZacharyS, That's awesome! We're very happy to hear that your son is impressed with his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Larry satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these sony headphones im old school but when i got them set up they are greattge sales people were totally great couldn't ask for better service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larrys,

      Thanks so much for the kind words! We're glad to hear you're loving your WHCH720N! Old school meets top quality sound. Big shoutout to the sales team for delivering the kind of service you deserve! Enjoy every moment with your new gear.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones sounds amazing.. thanks for these @Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinB!
      We are very glad to know you're so happy with the WH-CH720N headphones.
      It's awesome that you find the sound amazing.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really solid product works exactly how you'd think!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, I love it. It is Light and perfect in canceling the noising

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sbakkar,

      We're so glad to hear that. Thank you for sharing your 5-star review and letting us know how much you love the lightness and excellent noise canceling of your Sony headphones. It's wonderful that they deliver such comfort and peace wherever you go.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and comfortable. Used by my special child for noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI JeffreyO,

      Thank you for the wonderful review! We're happy to hear that the WH-CH720N headphones are durable, comfortable, and that the noise canceling is working so well. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Highly recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for the price point!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point these were at I wasn’t expecting much, however the sound quality was a bit better than I expected. The noise canceling and ambient noise settings work really well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DominicB

      Thanks for the review! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. Good sound quality and the ANC works amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, JoshuaM!

      We are so pleased to hear how much you are enjoying your WH-CH720N headphones. It’s wonderful to know that you are happy with the sound quality and that the noise canceling is working so well for you. We designed these headphones to provide a clear and distraction-free listening experience, and it's great to know we've succeeded.

      Thank you again for being a Sony customer and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    The best headphones for 130$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have bought and cheap, the noise cancellation is good for what it costs, I definitely love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, DIEGO!

      We are very happy to know that you love your WH-CH720N, and that you are satisfied with its amazing noise canceling feature & reasonable price. These headphones use our DSEE (Digital Sound Enhancement Engine) to add detail and richness to your music. They also use One Push-Artificial Intelligence Noise Canceling which adjusts to your environment, so you can eliminate noise as you travel. If you haven’t already, download the Sony | Headphones Connect App which gives you the ability to adjust audio levels and sound field modes. The WH-CH700Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. The WH-CH700N headphones are designed to provide a distraction free listening experience on the go.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my father-in-law, who is hard of hearing. I tried them for a month before giving them to him, and I can confidently say they are excellent. He is very satisfied, and it has been six months since then.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamM, Thank you for sharing your fantastic experience with us! We're thrilled to hear that both you and your father-in-law are enjoying your Sony WHCH720N Headphones. We appreciate your choice of Sony, and we hope your father-in-law continues to have incredible listening experiences with his new headphones! -Maria Sony_US

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Connection was flawless and noise cancellation works great. Sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynos,
      Fabulous! It's lovely to hear that you are having a great time with the amazing sound quality, flawless connection, and noise canceling features of your WHCH720N headphones.Thanks for choosing Sony! - Kris Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, incredible quality too highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Salagir,

      We're thrilled that you're so happy with your WH-CH720N headphones and that you're enjoying the incredible sound and quality. We truly appreciate your high recommendation!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    great for long flight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones, the noise cancelling works great. Bought them for my most recent flight to europe and totally blocked out all the sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RjG1, thank you for the five-star rating. It is truly wonderful to know you're enjoying the industry-leading noise cancellation technology of the WHCH720N headphones! We're happy to learn you just had a comfortable and relaxing flight with them. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are these the best headphones at any price? Of course not, but they are workhorses and a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really awesome sounds great I recommend and the color I like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyoA, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl Sony_US