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Customer Ratings & Reviews

$119.98
Save $58.02
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2774 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,774 reviews
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality of the earphone is that the noise cancelling feature really works. And the quality of the sound is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hear me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah! My kid loves this so much because it cancels the noise. It’s so good he doesn’t hear me calling him!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaM,

      Great! We're thrilled that your kid is enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Can you Hear me now?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these. One of the best headphones ive ever used. Sound is amazing. Noise cancellation is awesome even in crowded places. And battery life for me is great! Ive used this from running to doing homework in coffee shops, it has great range!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesseA, Awesome! We're glad that you are enjoying your headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Good quality good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is pretty great for $100 headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user789491,

      We're so glad to hear you're impressed with the sound quality of the WH-CH720N headphones! We work hard to deliver great audio at every price point, and we appreciate your feedback.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Great music headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones - better for music than gaming or movies. Not rated for sweat so if not ideal for working out though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyH, We're glad that you are enjoying your music with your WHCH720N. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks again for choosing Sony! ~Erin Sony_US

  • Rated 5 out of 5 stars

    best investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these daily. Great quality, sound, and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi peekay!
      Thanks for your feedback. We are really happy to hear how much you're enjoying your WH-CH720N headphones! It's great that the sound and noise cancellation are all working so well for you.

      With the WH-CH720N you can keep your music playing all day with a battery life that delivers up to 35 hours of power.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone for the price. Music is loud and clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanS,

      Thank you for choosing Sony!

      We're truly heartened to learn that you’re enjoying your WHCH720N headphones’ great value, loud music, and clear sound. Thanks for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality my wife loves it second Sony headphone we’ve gotten and couldn’t be happier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fozzy,
      Thank you for your positive feedback! We're glad to hear that you and your wife loves your WHCH720N headphones. Sony's commitment to customer satisfaction is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have really enjoy using them. i love the wireless headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BridgettM,

      Thanks for the awesome five-stars score! We're excited to hear you're enjoying your WH-CH720N wireless headphones that much. Have you already installed the Sony | Sound Connect app? Give it a try and enhance your experience even more!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work as intended. Battery life is great and it charge fast. No thing to complain about!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohammedE,
      Perfect! We really appreciate that you like your new Sony headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, our son loves them! We bought a different brand at first and he thought these were way more comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ballz,
      Thank you for such a great review! We're really glad your son loves his new pair of headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great entry to mid-level headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these headphones with his birthday money after I helped him cross shop a few other ones. It was on sale at the time and he really likes. He says they’re very comfortable (compared to some little kid on ear headphones he had) and likes the sound. I personally find the sound to be okay. Not great but not bad either. But for $100, I can’t complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronnie, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    The Lewis’s, Seniors who need added help!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received tremendous instore help with our purchase. Item was not in stock so sales clerk ordered it for us and had shipped to our home free within 48 hours!!!! Best Buy is our favorite tech helpers !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RhondaL, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony headphones I love the sound quality. Easy to connect and great battery life. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love its color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a great, reasonable price. Love the color as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanC,
      Awesome! Glad to hear we were able to give you a great deal. We really appreciate you love the color of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you won't a better value. The fit over the ears is very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hndsmgmp,

      We're delighted to hear your thoughts of the WH-CH720N headphones!

      We can't be happier to learn they're offering such great value for the price. We also truly appreciate you highlighting the comfortable over-ear fit—we designed them with comfort in mind for long listening sessions, so it's wonderful to know that's making a difference for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. NC is a little off sometimes with other people speaking but music is great and the fit is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH, Thank you for your awesome review! We are glad to hear that you are happy with the sound quality and comfort fit of your new WHCH720! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony WHCH720N Wireless Noise Canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headphone! Music is good and voice led presentations are also very good. Comes with a wire for airline travel but love the freedom of wireless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesM,

      Thank you for choosing Sony.

      It's wonderful to hear that you're enjoying the WH-CH720N headphones so much! We sincerely value your interest in both the quality of the music and the vocal presentations. The added feature of a wire for airline travel is definitely a great touch, but the freedom of wireless connectivity indeed makes these headphones even more enjoyable. If you ever have any feedback or suggestions for future improvements, feel free to share them with us. Enjoy your listening experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are actually a great product, they lasted a long time practically until they started to fall apart. The sound quality was also very good. I was able to get lost listening to music with these for a long time. Really love these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poison, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great lightweight headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight headphones. Stay on head very well and sound great for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nathan,

      Thank you for choosing Sony!

      We're thrilled to hear that you're loving your WH-CH720N headphones! It's great to know that they are both lightweight and secure, providing a comfortable fit while delivering exceptional sound quality at an affordable price. We hope you continue to enjoy your WH-CH720N headphones!

      Best regards,
      -Fred Sony_US