Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
All perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device one of the best ones i have ever used
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HassanC,
Thanks for this amazing feedback on the WH-CH720N headphones! We're delighted to hear you consider them one of the best devices you've ever used.
It's truly rewarding to know that our headphones are providing such a great experience. We hope you continue to enjoy the sound quality and noise cancellation.
Thanks again for choosing Sony!
Sincerely,
Jenn | Sony North America.
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money.This set of headsets provides better than average audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Adjustable, comfortable and high quality sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased for my son in college, and he loves them. So much that I don't think they have come off his head since opening. He played music for me, and I was very pleased with the sound and the noise canceling. They are adjustable, comfortable and have a high quality sound! Highly recommend for use with cell phone, ipad and other devices - connection was seamless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JSwiney,
That's very sweet of you on getting your son a new pair of Sony headphones! We're really glad that he loves them. Nice to hear that you are also very pleased with the amazing sound quality, great connectivity, and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris
Great headphones kinda not the bes for the gym
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says the headphones are good just not perfect for the gym they are a sweat magnet. Other than that they work great and sound good just have to clean them a lot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaerudafrog,
Thank you for writing this review. We're glad to hear you like the sound quality of the WHCH720N. The headset is not waterproof. Avoid situations such as the following and be careful not to get moisture or dirt on the headset:
Using the headset in the rain or snow
Touching the headset without drying wet hands after doing housework in the kitchen or washing hands in the washroom
Touching the headset with sweaty hands, or using the headset in situations where the headset may get soaked in sweat
Putting the headset in a bag with a cold PET bottle
Please check this link with information and steps if the headset gets wet, or water enters the headset: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000784812.html
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris
Great battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery! Great for gym use. Microphone decent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EchoShow8,
Thank you for such a great review! Glad to hear that you are enjoying your WHCH720N headphones while working out at the gym. We really appreciate your satisfaction with the long battery life of the unit. Thanks for choosing Sony! - Kris
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, amazing sound, good for everyday use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kdb23,
Thank you for choosing Sony!
It's truly wonderful to hear that the WHCH720N headphones are lightweight, providing comfort for your everyday use, and that their sound quality is amazing. Your positive feedback about these features inspires us to keep designing products that enhance your daily listening experience.
Best regards,
-Fred
Very good headphones for traveling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot and most of the time I forget to charge my headphones but these are super they last up to 36 hours of listening time but personally it feels longer considering I listen to music all the time and forget I charge it only thing that could be better would be the noise canceling it’s very good and they do the job especially at the price point but they are lacking especially when you are surrounded by people who talk loud
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EduardoR,
Amazing! We're really glad that you are enjoying amazing sound quality, long battery life, and noise canceling features of your new headphones. This is definitely great for traveling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but you can easily find better on same price at other stores
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your candid feedback, Computerbestgeek, regarding the WH-CH720N headphones. We value all our customer opinions, especially those that touch on price and competitive value.
We understand your sentiment that "you can easily find better on same price at other stores."
The WH-CH720N is specifically designed to hit a great balance in the mid-range market, focusing on our core strengths:
Comfort and Weight: They are some of the lightest over-ear noise-canceling headphones, making them extremely comfortable for long listening sessions.
Integrated Processor V1: This is the same chip technology found in our premium models, which is crucial for delivering quality sound and effective Active Noise Cancellation (ANC).
Long Battery Life: With up to 35 hours of playback with ANC enabled, they are built to last through your day.
However, we appreciate that the market is competitive, and you've found alternatives that you feel offer more at this price point. We constantly monitor the market and review our pricing to ensure we are offering the best possible value to our customers.
Thank you again for choosing Sony, and for letting us know how we stand against the competition.
Best regards,
Gus, Sony Social Media Team
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price. Just what you’re looking for if you want noise cancellation and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganS, Thank you for the great 5 stars review! It makes us really happy to hear you found what you were looking for. The WHCH720N noise cancelling allows users to enjoy their music without external disturbances, not to mention its cushioned earpads and an adjustable headband that helps ensure a secure and comfortable fit for longer listening sessions. Thank you for preferring Sony! Best regards, -Ismael
Beat purchase for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and feel of the headphones. But its not secure, i wouldnt recommend it for the gym, but for long car rides, i was so light weight that i was able to fall asleep. The noise canceling is worth the price as well. Not totally canceling the noise in the background. But good enough not hear any noises. I personally love the headphones, the battery life is long. I recommend this headphones, if your looking for a headphones thats lighr weight with noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NatalieallysonT, We are glad that you love your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Excellent headset!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this headphones, easy use and completely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mauro,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
Sony Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are awesome, they have a huge range of sound and block out anything that could usually distract me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eman,
Great! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Workout headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I mostly use them at the gym when I workout. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KatieD,
Thanks for taking the time on sharing your experience with the WH-CH720N headphones. We are glad to learn that you are loving this product, which serves as a perfect companion for your gym workouts. It's wonderful to hear that you appreciate the excellent sound quality as well!
Thanks for choosing Sony!
Sincerely,
Jenn.
Best purchase for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to use while flying to Dallas and the noise cancelling feature was great. And the sound is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ceeaba, You've made an excellent choice! We're very happy to hear that you've enjoyed the amazing sound quality and great noise cancellation of your new Sony WHCH720N during your flight to dallas. Thanks for choosing Sony! -Sam
Quality and Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to Ear Pods. Love the quality and compfort!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MICHAELO,
Thank you for choosing Sony!
We're really happy to hear that you love the quality and comfort of your WH-CH720N headphones! It's great to know they are a fantastic alternative for you. Thank you for sharing your positive feedback.
Best regards,
-Fred
The
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best hearing aid I've ever had, the best for going to the gym or everyday life. I recommend it 100%.
I would recommend this to a friendSony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphones as gift for my daughter and can tell you this she’s convinced me to get a pair durable excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .H BrannyJ, We are glad that your daughter likes her Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were exactly what I needed. They worked really well and held a charge for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joan, Thanks for the positive feedback! We're glad that you found the headphones that are perfect for you. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! -Craig
Return policy is 15 DAYS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are okay but not what my son really wanted. He has a few issues with the equalization and noise canceling and the microphone but I had no idea Best Buy had such a small return window! 15 days! I bought these for my son's birthday so they were bought early and not returnable. Now that I know that, I will not be buying anymore high ticket items from Best Buy in the future. These were expensive enough that I should have been able to at least exchange for store credit so my son could have gotten a different pair since he isn't happy with them. Terrible customer service for expensive items. Buy somewhere else!!
No, I would not recommend this to a friendAwesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Works as described. Long battery life, durable, light and stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldE,
We truly appreciate you sharing your positive experience with the WH-CH720N.
We're delighted to hear they're delivering an outstanding performance, battery life, durability, lightness, and the best style!
Thanks for choosing Sony!
Sincerely,
Jenn.