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Customer Ratings & Reviews

$119.98
Save $58.02
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2776 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,776 reviews
  • Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Works as described. Long battery life, durable, light and stylish.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldE,

      We truly appreciate you sharing your positive experience with the WH-CH720N.

      We're delighted to hear they're delivering an outstanding performance, battery life, durability, lightness, and the best style!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for christmas. He's been really happy with them and much prefers them to his ear buds (skull candy). These were the same price as those, so it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphoneee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but can get a little uncomfortable on the ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marc, we're glad you like the sound quality of our product! We understand your feedback regarding the comfort of your Sony unit. The WH-CH720N headphones are described as Sony's lightest wireless noise-canceling headband ever, with an ergonomic design intended to be lightweight and comfortable for all-day use. They are equipped with noise-canceling technology and a long-lasting battery life, allowing for extended periods of listening without needing a break. If you find them uncomfortable on the ear, it might be worth adjusting the fit if possible or taking breaks during extended listening sessions to alleviate discomfort.

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    I recommend this headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is awesome I brought it to play with my stereo and it sounds great the bass on it is nice and loud .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the WH-CH720N, ReginaldM! It brings us great joy to hear that you are enjoying your new headset and finding the sound quality, particularly the bass, to be excellent for your stereo setup. We appreciate your review highlighting these features, as it helps us understand what our customers value most. Should you need any assistance with your headset, please do not hesitate to reach out to us.
      Thanks for choosing our products!
      Gus Sony_US

  • Rated 4 out of 5 stars

    Quality sound!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is headset has noise cancelling sound. A perfect addition to submerge you into your movies, music, and games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dee4K,

      Thank you for the purchase! We're glad to hear that you like the noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good Backup System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because I needed a backup system in case a neighbor complained about noise from my new home theater system. This problem has not occurred yet and may not occur, but my peace of mind is better because the headphones are available. If I wanted the best sound quality, I probably would have bought the more expensive Sony product, but the sound from these headphones is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones everyday and they're great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, gigisgardenparty! We're so happy to hear that you love your WH-CH720N headphones and that you're using them every day. We designed these headphones to be a comfortable and reliable companion for daily listening, and it's wonderful to know they're meeting your needs. Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price , and the sound is a high quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maximum, Thank you for the 5-star rating! You've made an excellent choice! Thank you for upgrading to your new Sony WH-CH720N. We're thrilled to hear you love the great audio and overall features of this headphone. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Comfortable and Battery lasts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the laptop that we recently bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for me. I use mainly at the gym while walking on the treadmill. Them deliver a clear sound & their design blocks out all noise at the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Comfortable for my Charlie Brown round head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big ol’ head and these fit me great. Sound is wonderful. Has active noise cancellation, ambient sound options and other functions you can trigger through the SoundConnect app from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi linzkins9, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lifetime is great! I use it on my daily dog walks and they are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenD,
      Awesome! We're glad to hear that your WHCH720N headphones perfectly suits your daily routine. We also appreciate that you like the long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones over all, have had no problems so far and the sound quality is amazinggg, base is ehh but good thing I’m not a base kinda guy. The best part is the battery life for sure tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Diane! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use for a 10 year old. He likes the color Blue and wears them everyday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello chas1061,
      That's good to hear! We're glad that he likes the sound quality and color of his new Sony - WHCH720N Wireless Noise Canceling Headphones. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Good lightweight headsets for work from home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headsets from Sony. Multipoint connection is good feature which is missing from big brands like Bose. I liked the comfort level these headset provide. It is the lightest headset I have ever used from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PramodR, Fabulous! We're thrilled to hear that you find your WH-CH720N lightweight and comfortable, making it perfect for your work-from-home setup. It's great to know that you appreciate the multipoint connection feature, especially since it's something you noticed is missing from other big brands. We're committed to providing high-quality, user-friendly products, and your feedback reaffirms that we're on the right track. Enjoy your listening experience and thanks for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Plane Ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them. Used them on a flight to Hungary and got some sleep with them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoWoG,

      That's great! We're glad to hear that you like the headphones for your travelling. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sound proof

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice at blocking out all outer sounds. Allows me to stay focused.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JVNAK,
      Terrific! We're delighted to hear your enjoyable experience with the superb sound and noise canceling features of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and value for a present for my niece her and her brother love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dealseeking, thank you for the wonderful review! We're really happy to hear the Sony - WHCH720N headphones made a great gift and that both your niece and her brother are enjoying the sound quality and value. Moments like these are what we love to hear. Thanks for choosing Sony to be part of your special gift! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Good price for good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. I think that for the price we bought them you received a very good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fernando,
      Great! We're glad that you are pleased with the over-all quality of our Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US