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Customer Ratings & Reviews

$119.98
Save $58.02
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2777 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,777 reviews
  • Rated 5 out of 5 stars

    Good price for good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. I think that for the price we bought them you received a very good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fernando,
      Great! We're glad that you are pleased with the over-all quality of our Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    WH CH720

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelling and sound quality headphones at a reasonable price.. Would definitely recommend to someone that is looking for good headphones at an affordable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshuaW, thank for the great review! We couldn't be happier to hear you're enjoying the exceptional sound quality and noise cancellation function of the WHCH720N headphones. We really appreciate the recommendation. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable pair of headphones, especially for the price. Sound cancelling is amazing, and can be disabled if needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gonzahart,
      Thank you so much for taking the time to share your experience with the WH-CH720N headphones! We’re thrilled to hear that you find them extremely comfortable and appreciate the outstanding sound cancellation feature.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these headphones because he hears none of the surrounding noise while watching TV. I love these headphones because I don't have to listen to his movie while I am reading!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hzeller03, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Headphones For The Money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones reproduce the sound accurately, are comfortable to wear, noise cancelling function does work well and are lightweight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryL,

      We're thrilled to hear you are enjoying the WHCH720N headphones! Their comfort, noise cancelling feature and batterie life make them perfect! We hope they continue to enhance your overall sound experience. Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been great. They gave withstood a teenage boys disregard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcosE,
      Thank you for the 5-star rating! We're glad to hear your satisfaction with your Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them I'm so glad that I bought them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieD,
      You definitely made the right choice! We're pleased to hear that you love your WHCH720N headphones. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them while I walk and are great. Ease of accessing my I-Phone and listening to Pandora.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, LarryjH,

      Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    My niece loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, quality and easy to connect. Good for every day use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeylaB! We are immensely pleased to hear that you're finding the WH-CH720N to be a very good product.

      We've focused on making those headphones deliver not only that great sound quality but also seamless, stable Bluetooth connectivity so they're ready to go whenever you are.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Headphone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation, earmuffs can get dirty if used in gym, and doesn't promote headphone safety which would be a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using these headphones. I wish they had more color options but overall great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddy, wow! We're glad you are enjoying our product! We appreciate your feedback regarding the color variants of these headphones. Unfortunately, WHCH720N only comes in black and white color variants. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Likes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good value Was Cheaper than Amazon My mom loved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Amdg,

      That's absolutely wonderful to hear! We're thrilled that you found a great price and that your mom is loving her new WH-CH720N headphones. Thanks for choosing Sony. -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Sound quality is VERY good. Easy to use as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BatmanFTW,
      PerfecT! We are very pleased to hear your enjoyable experience with the amazing sound quality and ease of use with your new Sony headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great choice for work, the gym, or relaxing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Sony headphones! I have been using them for almost a year now and have no regrets. I use them for listening to music mostly, but occasionally use them for audiobooks. I’ve also used them wired on my computer and phone which is nice to have at times if you want to avoid connection issues/quality over Bluetooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanS,

      That's great! We're glad to hear that you're enjoying your new Sony headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Sony 720

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound and the 720's are comfortable and stay in place on the cranium. The noiSe cancellation was only average.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KINGDIAMOND666, thanks for choosing and purchasing our product. We're glad you like the sound quality of our product. We appreciate your feedback regarding the noise canceling feature of your SONY unit. In case that the effect of noise canceling is not sufficient, you can follow this link:

      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use this headset with noise cancellation, awesome sound and great feeling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Srinu,

      Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, use them for gaming and they are really cool

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TravisW,
      Great! We're truly happy that you are enjoying your gaming sessions now with our WHCH720N. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless Bluetooth hookup and crystal clear sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeC,
      Thank you so much for sharing your great experience with us! It's wonderful to hear that you are enjoying the amazing sound quality and seamless Bluetooth connectivity of your WHCH720N. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones while on a great best Buy Sale. Love the sound and extra warranty I received by being a preferred member.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CDBII, thank you for your fantastic review!

      We're thrilled to hear that you love the sound quality of your WHCH720N headphones and found a great deal at Best Buy. It's fantastic to know that you're enjoying the additional peace of mind provided by the extended warranty through your preferred membership.

      We're committed to delivering excellent products and services to our valued customers. Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent balance sound. Studio quality inn my opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyO,
      Many thanks for the 5-star rating! We are very pleased to hear that you like the superb sound quality of your WHCH720N headphones. We are committed in providing our customers with the best experience possible. Thanks for choosing Sony! - Kris Sony_US