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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2938 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,934 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buy now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and really useful! I wear them daily and they’re so comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoshiP,
      Awesome! We're glad that your new headphones perfectly suits your lifestyle. Nice to know you are enjoying the amazing quality and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WHCH720N Wireless Noise Canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headphone! Music is good and voice led presentations are also very good. Comes with a wire for airline travel but love the freedom of wireless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesM,

      Thank you for choosing Sony.

      It's wonderful to hear that you're enjoying the WH-CH720N headphones so much! We sincerely value your interest in both the quality of the music and the vocal presentations. The added feature of a wire for airline travel is definitely a great touch, but the freedom of wireless connectivity indeed makes these headphones even more enjoyable. If you ever have any feedback or suggestions for future improvements, feel free to share them with us. Enjoy your listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clear sound easy to wear comfortable easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SilviaB, Thanks for your feedback. We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sweet tunes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Comfortable. Sound is impeccable. Father enjoyed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesS, nice! We're glad you and your father like the comfort and sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    comfortable and stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great starter pair, very comfortable and decent noise cancellation. Sound leaks around 50% but thats not a huge deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emma,
      It is our pleasure to hear your valuable feedback! We're glad you like the comfortable fit, stylish design, and noise canceling features of the WHCH720N headphones. We appreciate your feedback with regard the sound leakage. If worn correctly, you should have minimal sound leaking from the WHCH720N. If playing music very loud, then you can expect more leakage.

      Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones made for consumers, had it for almost 10 months now, music has never been better!! That might be because this is my first purchase of an audio product which for which the price was above 100 dollars. All that aside would recommend to a friend definitely

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reynerd, Awesome! Thank you for this wonderful review of your Sony WH-CH720N Headphones. We're so delighted to hear that you appreciate its excellent performance and amazing sound quality. It sounds like we hit the mark with the WH-CH720N. Thanks for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfy and good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the quality and sound. Noise cancelling is good enough. Super comfortable for my smaller ears. Love the color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EliT,

      You made the right choice! We're glad that you like the sound quality, noise canceling function, comfort, and color of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very worth buying and would buy it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love using it every day and very good qaulity, would buy it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertR,

      Thank you for choosing Sony!

      We're excited to hear that you love using your WHCH720N headphones every day! Knowing that you find the quality very good and would happily repurchase them really makes our day!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very lightweight and easy to use. Excellent quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NWallace,
      We really appreciate you for taking the time to leave us a 5-star review! We're really glad you are enjoying the amazing sound quality, lightweight, and ease of use with your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is made of good material and meets my expectations. I like it a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodolfoL!
      Thanks a lot for sharing your feedback! It brings us great satisfaction to hear how much you like your WH-CH720N!

      These headphones are made to be lightweight and sturdy, so they feel good to wear every day. The sound is crisp and powerful and you can easily switch between noise cancelling and listening to your surroundings with just a button.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well. Comfortable fit and good sound and noise cancelling for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GTrey,

      We are glad to hear you are enjoying the comfort and performance of your WH-CH720N headphones! It’s great to know that they are delivering the sound quality and noise cancellation you expected.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the gym clean sound no slipping while working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, JorgeC! We're glad that you are enjoying your workout with your Sony WHCH720N wireless headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    they are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very hi quality product, comfortable, love them not cheap but worth to by

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZueRb Awesome! We're glad that you are enjoying your new headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 720N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them !!! Noise cancellation pretty good Color is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Daisy!
      We are excited to hear you're loving your WH-CH720N headphones! It’s great to know that the noise cancellation is working well for you and that you're happy with the color.

      We designed these to give you a great blend of effective noise blocking and a really comfortable fit, so you can enjoy your audio without distractions.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones, sound good and fit nicely. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargoW,

      Thanks for commenting! We are truly delighted to know about your satisfaction with the amazing sound quality and very comfortable fit design of your WHCH720N Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.


      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable and noise canceling works pretty well too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BilalA, We are happy that you now have a solid pair of headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well! Pretty long battery life, and super comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanM,

      Very nice! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like battery life and comfortable design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Bests Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 14 year old Grandson as a Christmas gift. His aunt got him a pair of Beats, also a Christmas gift. He decided that he liked the Sony far more, and returned the Beats. He told me that the Sony felt better, and sounded better. I always with Sony for my electronics. Never any regrets when you go for reliable quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1Mike2, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony noise cancelling headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and excellent battery life. Set up could be a bit easier though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and really great on battery. Sony is superb with audio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarC, That's great! We are glad that you like the sound quality and battery life of your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent Sony_US