Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Give These Headphones A Try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effective unit with both Bluetooth and wired connectivity options. Operating instructions were straightforward and charging the unit seems easy. Noise canceling effectiveness will be tested later this month on our international airline flight. Price point was attractive especially in comparison to $600. plus units.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the positive feedback, George! We're glad you are impressed. Enjoy and thanks for choosing Sony! -Craig
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teenage son loves them! He says they are very comfortable, have good sound, and ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGD68,
Great! We're glad that your son is enjoying the comfort, sound quality, and user-friendly functions of the headphones.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Great Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent pair of headphones for the price. Very comfortable for smaller heads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SNguyen,
That's great! We're glad that you like the comfort of your new Sony WHCH720N Wireless Noise Canceling Headphones. You can now enjoy listening to all your favorite music. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter! She loves them. Says they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mom21,
Thank you so much for sharing your daughter's great experience with us! We're really glad she loves her new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound, easy to switch between noise canceling to ambient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KitKat, thank you so much for your fantastic 5-star review of the Sony - WHCH720N headphones! It makes us really happy to hear you're experiencing the great quality and sound you were hoping for, and we're especially glad you find it easy to switch between our effective noise canceling and helpful Ambient Sound mode, allowing you to seamlessly transition between immersive listening and staying aware of your surroundings. With their lightweight design, comfortable fit, and long-lasting battery life, the WH-CH720N are truly designed to elevate your everyday audio experience. Thank you for choosing Sony! Regards, -Dominick
Great choice for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Perfect for listening to musicals or watch videos. When it comes to phone calls, it doesn't give the Perfect feel.
I would recommend this to a friendHeadphones Sony must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones! Great sound and noise cancellation for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Azmeh, Thank you for the 5-star rating! We're thrilled to hear you love the great sound quality, noise cancellation, and overall value of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great for college
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use for college when I need to study or listen to online lectures and the sound quality is excellent. The battery life is great as well, it will last 2+ days on one charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, That's great to hear! We're glad you find these headphones helpful in your studies. Enjoy and thanks for choosing Sony. -Craig
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good sound quality, yes i said it in less than 50 chars
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your concise and powerful feedback, g9n99! We are elated to hear that you're enjoying the good sound quality of the WH-CH720N.
We designed these headphones to deliver excellent audio performance, and your short-and-sweet review confirms that we've hit the mark. Thanks again for sharing your experience and choosing us!
Best regards,
Gus
Sony Social Media Team
Happy with the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well! It's always fun to hear the noise disappear!
I would recommend this to a friendvery nice...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meet the sound quality as per class... it meet the expectation more than what I paid...
I would recommend this to a friend
Great Product
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very good, I really like them. The only issue I’ve had is that hey change weirdly sometime. Great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaneE,
Thanks for your time writing this review. While we are glad you like your WHCH720N headphones especially the long battery life, we're sorry to hear if you are experiencing some issues with the unit. Allow us to help and troubleshoot the problem. May we contact you and get more information. If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good results, loved the sound. Have only used them on a flight so only gave a 4 star
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatM,
Thank you for the review and we're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!
-David
Nose cancelling headphones on flight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my plane trip home and they worked like a charm giving me the most relaxing flight I've ever had!
I would recommend this to a friendExcellent sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and a lot of features, but seems to have difficulty holding a charge
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Johnm12,
Thanks for sharing your feedback on the WH-CH720N headphones. We're glad to hear you're enjoying the excellent sound and the features!
We're sorry to hear you're having trouble with the headphones holding a charge. For battery-related issues, a simple reset can often help. Please try resetting the headphones following the steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783324.html?search=reset
If the issue continues, we highly recommend reaching out to our official support team directly. They can provide more in-depth troubleshooting and look into service options if needed. You can find their contact details on the Sony support website: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, have a very good noise cancellation
I would recommend this to a friendGift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product love the sound no discomfort i would bye again
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Scotty, We are thrilled to hear that you love the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, worth the price. Good headphones that fits budgets.
I would recommend this to a friendHeadphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones and definitely worth the price, comfortable on my ears and the sound is amazing when it comes through.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeonaC,
Thank you so much for your wonderful feedback on the WH-CH720N headphones. We're thrilled to hear that you find them comfortable and that you appreciate the amazing sound quality.
Thanks for choosing Sony!
Best regards,
- Stephanie
Decent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones for the price. Not much to complain about.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH, Awesome! We're really delighted to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for leaving us such a great review on the WH-CH720N! -Jess