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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2938 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,938 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is made of good material and meets my expectations. I like it a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodolfoL!
      Thanks a lot for sharing your feedback! It brings us great satisfaction to hear how much you like your WH-CH720N!

      These headphones are made to be lightweight and sturdy, so they feel good to wear every day. The sound is crisp and powerful and you can easily switch between noise cancelling and listening to your surroundings with just a button.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the gym clean sound no slipping while working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, JorgeC! We're glad that you are enjoying your workout with your Sony WHCH720N wireless headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    they are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very hi quality product, comfortable, love them not cheap but worth to by

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZueRb Awesome! We're glad that you are enjoying your new headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones, sound good and fit nicely. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargoW,

      Thanks for commenting! We are truly delighted to know about your satisfaction with the amazing sound quality and very comfortable fit design of your WHCH720N Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.


      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 720N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them !!! Noise cancellation pretty good Color is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Daisy!
      We are excited to hear you're loving your WH-CH720N headphones! It’s great to know that the noise cancellation is working well for you and that you're happy with the color.

      We designed these to give you a great blend of effective noise blocking and a really comfortable fit, so you can enjoy your audio without distractions.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable and noise canceling works pretty well too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BilalA, We are happy that you now have a solid pair of headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well! Pretty long battery life, and super comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanM,

      Very nice! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like battery life and comfortable design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Bests Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 14 year old Grandson as a Christmas gift. His aunt got him a pair of Beats, also a Christmas gift. He decided that he liked the Sony far more, and returned the Beats. He told me that the Sony felt better, and sounded better. I always with Sony for my electronics. Never any regrets when you go for reliable quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1Mike2, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony noise cancelling headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and excellent battery life. Set up could be a bit easier though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and really great on battery. Sony is superb with audio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarC, That's great! We are glad that you like the sound quality and battery life of your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Black headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound ,súper confortable I would buy them again ,love them!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VirginiaG,

      Amazing! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and excellent sound quality. Easy to pair with you phone or ipad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Electronics,

      Perfect! We're thrilled that you are enjoying the weight, sound quality, and connectivity of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality of the earphone is that the noise cancelling feature really works. And the quality of the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable for my Charlie Brown round head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big ol’ head and these fit me great. Sound is wonderful. Has active noise cancellation, ambient sound options and other functions you can trigger through the SoundConnect app from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi linzkins9, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Ever - The Noise Canceling is Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sound Ever - The Noise Canceling is Unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for christmas. He's been really happy with them and much prefers them to his ear buds (skull candy). These were the same price as those, so it was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Light, and easy to pair. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Derek,
      Thank you so much for such a great review and recommendation! We're happy to hear that you are having a great time with the superb sound quality, lightweight and easy paring/connection of your devices to the WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You need these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and functionality. Comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Verex, We are glad that you like the sounds and functionality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for a while now and they’re amazing! Noise quality works prefect in not super noisy places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I first purchased a set for my daughter. She uses them all the time. I got my pair and use them all the time. Listening to music, working outside. Very pleased with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeelyJo!
      We feel privileged to know that the WH-CH720N headphones have become a favorite for both you and your daughter. It’s great to hear that they are keeping up with you, whether you're relaxing with music or working outdoors.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global