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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2938 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,938 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, very lightweight. A little large byt otherwise good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Monty,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the lightweight design of the WHCH720N headphones. Your feedback about the size is valuable to us, and we're glad they're working well for you overall. Thank you for sharing your thoughts—it helps us continue to improve and support your listening experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are everything that I needed. Good clear sound and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KayB!

      We are so pleased to hear that your WH-CH720N headphones are everything you needed. It is rewarding to know that you are enjoying the clear sound and find them easy to use. We designed this model to be a convenient and reliable option for everyday listening, and it's great to hear that they are working so well for you.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing. The sound is phenomenal. They are also very comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheraM,
      Perfect! We're happy to hear you like the phenomenal sound, comfortable fit and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these headphones because he hears none of the surrounding noise while watching TV. I love these headphones because I don't have to listen to his movie while I am reading!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hzeller03, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and work well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnerisF,
      Amazing! It's lovely to hear that you are enjoying the comfortable fit and overall performance of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Good sound and good base, and the app is good. And they charge fast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a pair of airpods first gen, and i kinda wanted to upgrade to an over-ear set of headphones and these were perfect. the fit was great on my head, noise was high quality, awesome base and sound quality and only payed $120, i would definitely compare them to a higher priced set of headphones! great headphones for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaD, Thanks for sharing your experience and we are happy that you like the sound quality and noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY Wireless Noise Canceling Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Sound cancelling and great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Fit well , bass is great. I definitely recommend that headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Verybad We're glad that these fit well and you're enjoying the audio quality. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones - noise cancelling works well and they are comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CathyB,
      Perfect! Nice to know you like the noise canceling features and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound crisp and clear. Well worth the price. Light weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LilaN, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best budget headphones for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent budget headphones with great noice cancellation and great sound design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Preston,

      Thanks for sharing your experience! We can't be happier to hear you're enjoying the great noise cancellation and sound quality of the WH-CH720N headphones.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts a long time and sound quality is really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SaidA, Thanks for sharing your feedback. We are glad that you like the sound quality and battery life of your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point these or a great pair of cans. Very good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, BigMike!

      We are so pleased to hear that you feel your WH-CH720N headphones are a great value. It's incredibly rewarding to know that you are happy with the sound quality. We designed this model to provide a great listening experience at a great price, and it brings us great satisfaction to know we've succeeded.

      Thank you again for choosing Sony and for your valuable review.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend for budget friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being in the price point that they are they work surprisingly well for movies, tv shows as well as music. Not a big fan of over the ear headphones but these definitely changed my mind on them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austin, nice! We're glad you are enjoying our product! Thanks for choosing Sony. Happy Holidays! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for grandson and he loved it!! He wanted one just like he had so was very happy to get it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarCar,

      Thank you for choosing Sony!

      We're elated to hear that your grandson loved the WH-CH720N headphones and that they brought him joy by matching what he already had. It's wonderful to know our products can create such happy moments and continue to be a part of his daily experience. Your thoughtful gift truly means a lot, and we appreciate you sharing this special feedback with us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price. Connects to my phone easily! And long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bitia,
      Awesome! We are very grateful that you are enjoying the amazing sound quality, easy connectivity, and long battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super headphones and excellent sound quality. Noise cancellation is good for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShaunJose,

      We are immensely pleased to hear you're enjoying your WH-CH720N headphones.

      It's wonderful to know that you're impressed with the sound quality and that you find the noise cancellation to be excellent for the price. We designed these headphones to provide a great listening experience with effective noise canceling, offering incredible value in their class.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is amazing for rhe price and its also really comfy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Asrod, We are glad to hear that your new Sony headphones is the best for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for me. I use mainly at the gym while walking on the treadmill. Them deliver a clear sound & their design blocks out all noise at the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US