Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Perfect sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my dad and he loves them. He said the bass is nice and they fit perfectly around the ears. Not too tight and not too loose. He said the sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Selena! We're glad your dad loves his new headphones. Enjoy and thanks for choosing Sony. -Craig
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far to use while working out at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, CarlH! We're glad that you like your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Noise cancelling best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent priduct, noise cancelling its perfect for my use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maru,
We're so glad to hear you find the WH-CH720N headphones an excellent product and that the noise canceling is perfect for your needs.
We design these headphones to provide a great listening experience by reducing distractions, so it's fantastic to know it's working so well for you.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my 14 year old son and he loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BelindaV,
Thank you for choosing Sony!
We're delighted to learn that your 14-year-old son is enjoying his WH-CH720N headphones! We truly appreciate you sharing your experience. Knowing that we've made a positive impression means the world to us. Thank you!
Best regards,
-Fred
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for use in airplane and its the best headphones and good prive.
I would recommend this to a friendSolid purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit, and good sound. App works for EQ.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tyjh01, Excellent! We're very happy to hear that you're enjoying the comfortable fit, great sound quality, and the equalizer feature within the Sony Headphones Connect app. Thanks for choosing Sony! -Sam
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are amazing i love the noise cancelation. They sound really good, good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cristian,
Thank you for such a great review! We're delighted to hear how much you love the amazing sound quality and noise canceling features of the WHCH720N. Your satisfaction with our product is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Ear Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones were a gift for my granddaughter, who has been enjoying them immensely, and finds them a huge improvement over ear buds - great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntoinetteG, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for my kid. And she enjoys it. Good battery life, great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, NigoraA
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to enjoy listening to her favorite tunes for a prolonged time!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Pretty good value.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and comfortable enough to wear for 3-4 hours at a time. Noise cancellation isn't the best, but it does noticeably eliminate background noise to a degree that you can use lower volume and block out ambient noise. My main gripe is the buttons aren't easy to identify by feel and the material inside the earcups feels cheap for headphones of this price. Otherwise, the battery life is 8/10, sound quality is 7.5/10 and value is 7.5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EmmanuelR,
Thank you for your purchase and for sharing your honest review with our WHCH720N. We're glad that you are satisfied with the sound quality, noise canceling capability and battery life of your headphone. To help you familiarize with the parts and buttons, please check this helpful link.
Location and function of parts
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html
We value your insight and thank you for choosing Sony! Enjoy!- Marco
Not good for running
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for running. They chafe your ears if you are performing excessive movement. Otherwise phenomenal headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience and feedback on the WH-CH720, JoshuaS. We're glad to hear that you're enjoying their overall performance. We’re sorry to learn that you experienced ear chafing during running or with excessive movement. Comfort can vary depending on individual fit and usage, and we appreciate you highlighting this aspect.
To help improve comfort, you might consider the following tips:
- Adjust the position of the headphones to see if a different fit helps reduce friction.
- Use cushioned headphone covers or ear pad accessories, which may help minimize chafing during more vigorous activity.
- Ensure that the headphones are not too tightly adjusted, as a looser fit can sometimes alleviate pressure points.
Your feedback is valuable, and we’ll be sure to share it with our product teams. If you continue to experience discomfort or have further questions, our support team would be happy to assist you with more personalized recommendations. Thank you again for your review and for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Sony Bests Beats.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my 14 year old Grandson as a Christmas gift. His aunt got him a pair of Beats, also a Christmas gift. He decided that he liked the Sony far more, and returned the Beats. He told me that the Sony felt better, and sounded better. I always with Sony for my electronics. Never any regrets when you go for reliable quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1Mike2, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Good sound poor noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but noise canceling is a little disappointing. It may only reduce noise 10% not sure if I have a defective unit. I have a cheaper pair of an off brand that had impressive noise-canceling but the power switch broke. I have used them on my diesel tractor but not Sony. I thought Sony would be as good, if not better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the WH-CH720N, Tesla. We're sorry to hear that the noise canceling performance has been a bit disappointing for you. This is not the experience we aim to deliver, as we designed these headphones to provide effective noise reduction for a more focused listening experience.
To help us determine if this is a performance issue or if your unit may be defective, we would like to offer a few troubleshooting steps:
Check the fit: Ensure the headphones are properly seated over your ears to create a good seal, which is crucial for effective noise canceling.
Adjust the settings: Verify that the noise canceling function is correctly enabled. You can do this through the "Sony | Headphones Connect" app, where you can also find settings for Ambient Sound Control.
If you continue to be disappointed with the performance, please reach out to our support team directly. They can provide more in-depth troubleshooting and determine the next steps. You can contact them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US.
We appreciate you choosing Sony and sharing your valuable feedback with us.
Best regards,
Gus Sony Social Media Team
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing.. and that color...perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hmc93, We are thrilled to hear that you love your new Sony WHCH720N wireless noise canceling headphones. Thank you so much for choosing Sony! Enjoy! Vincent
High quality, amazing sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, for being a low cost headphones they have done amazing for the kids. Both the kids are tough on the headphones, and still working perfectly. Great option for the kids.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesus, Thank you for the 5-star rating! We're glad your kids like the headphones. Enjoy and thanks for choosing Sony. -Craig
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super affordable and and well built. Sony always makes quality headsets and this such a great and affordable option. Sound is immaculate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Db98, We’re so glad you’re loving the affordability, build quality, and immaculate sound! Sony’s all about delivering top-notch audio experiences, and it’s great to hear these hit the mark for you. Enjoy your tunes and thanks for choosing Sony! -Jess
Happy Camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these as a gift for my wife--she's been absolutely loving these. Pros: - "I can't believe how much more I can hear in the music." -"Wow, these are really noise cancelling." Cons: -Does not come with a protective case
I would recommend this to a friendSony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it very functional and inexpensive, very Nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ring, We are glad to hear that your son loves his new Sony wireless headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, weren’t for me but apparently they loved it and the noise cancellation works perfectly fine and it has a great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HulkMata, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my daughters headphones and she loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Beautiful,
Thank you for choosing Sony!
We couldn't be more pleased to learn that your daughter loves her upgraded WHCH720N headphones! Thank you for sharing your positive experience with us. We hope she enjoys many wonderful moments with her new headphones!
Best regards,
-Fred