Customer Ratings & Reviews

HI JeffreyO,

Thank you for the wonderful review! We're happy to hear that the WH-CH720N headphones are durable, comfortable, and that the noise canceling is working so well. Thanks for choosing Sony.

Best regards,
Eliab

Hi Moooo,
We are very happy that you love and appreciate the quality and durability of your new Sony WHCH720N. Enjoy your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for your purchase and for choosing Sony! - Marco

Hello user250909,

Thank you for choosing Sony!

We're so happy to hear how much you love your new WHCH720N headphones! It's great that the sound quality and noise cancellation are living up to your expectations, and even better that the color looks so good. Thanks for sharing your positive experience!

Best regards,
-Fred

Hi Valentinegifts,

Thank you for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you were happy with the sound quality. We are, however, very sorry to learn that the physical buttons were difficult for you to use and that you ultimately returned the item. We understand that ease of use is just as important as sound quality, and we sincerely apologize that the design of the buttons didn't meet your needs. We appreciate you taking the time to let us know, as your feedback is valuable for our product development.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Cesarm, Thanks for sharing your feedback. We are glad that you like the sound quality and fit of your Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent

Hi Terrance, That's awesome! We're truly happy to hear you're having an enjoyable experience with your WH-CH720N Wireless Noise Canceling Headphones! We're also grateful to hear you like the superb sound quality and long-lasting batter life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess

Hi AmpedGoblin,

Amazing! We're glad that you like the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

-Ralph

Hello SteveS,

Thank you for choosing Sony!

We’re excited to hear that your WH-CH720N headphones are working out so well for you! It is wonderful to know that the audio quality and noise cancellation are hitting the mark, and we are especially glad the battery life supports your weekly routine so reliably. We truly appreciate you sharing your positive experience with us. For even more advanced features, you might enjoy exploring our WH-1000XM5 or the latest WH-1000XM6 models, which offer even deeper noise-blocking technology and a foldable design for extra portability. You can view the details for those premium options here: https://electronics.sony.com/audio/headphones/c/all-headphones

Best regards,
-Fred

Awesome, TraceyS! We're glad like your new headphones. Enjoy and thanks for choosing Sony! -Craig

Thank you for your fantastic review, JoshuaM!

We are so pleased to hear how much you are enjoying your WH-CH720N headphones. It’s wonderful to know that you are happy with the sound quality and that the noise canceling is working so well for you. We designed these headphones to provide a clear and distraction-free listening experience, and it's great to know we've succeeded.

Thank you again for being a Sony customer and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi JosiahR,

Thanks for your wonderful comments. We're thrilled you're enjoying the great sound and the noise cancelling technology on your WH-CH720N headphones!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hello FastFinish, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent

Hi BlakeC,
Terrific! We are very pleased that you like the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris

Hi MaiyaH,
Awesome! It's wonderful to hear your satisfaction with the noise canceling features and comfortable fit of your new headphones. Nice to know we were able to give you a great deal. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris

Hi LuisV,
Awesome! Glad to hear your enjoyable experience with your new WHCH720N headphones. Your satisfaction with the superb sound quality means a lot to us. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Hi VictoriaV, Thanks for sharing your experience. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent

Hi Skolar,

Thank you for the 5-star rating and we're glad to hear that you like the sound quality, comfortability and price point of the headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. We appreciate the recommendation and thank you for choosing Sony!

-David

Hi KevinB!
We are very glad to know you're so happy with the WH-CH720N headphones.
It's awesome that you find the sound amazing.

Thanks so much for choosing Sony!
Best regards,
Estefany

Thank you for sharing your positive experience with the WH-CH720, Mike. We're glad to hear you found it to be a great value and that the connection process with your iPhone and the app was smooth and hassle-free. It's our goal to make quality audio products that are easy to use and accessible, so your feedback is truly appreciated. If you have any questions or want to explore more features, please don't hesitate to reach out.

Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team