Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort
Worth the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, my daughter loves the comfort and longevity of the charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmieA, We're glad that your daughter is enjoying her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Purchased for my father. He is enjoying them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryH,
That's great to hear! We are so glad that your father is enjoying his new WH-CH720N headphones and that they are comfortable for him. We truly appreciate you sharing this with us.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good for the price. very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kenneth!
We appreciate you taking the time to give us your feedback on the WH-CH720N headphones.
It is most rewarding to hear that you find these headphones to be very comfortable and a great value for the price!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great sound quality.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent over the ear headphones. Great sound and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camman,
Awesome! Glad to hear you are enjoying the great sound quality and comfortable fit of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good set of all around headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats quality at a lower price. I have Beats and these and saved significant money buying these. I use them for treadmill and working in the yard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello gvaz,
Awesome to hear you are enjoying your new Sony WH-CH720N. The headphones feature Dual Noise Sensor technology and an Integrated Processor V1, providing effective noise cancellation especially in low-frequency environments such as airplanes, trains, and offices. They are designed to offer up to 35 hours of battery life, allowing for extended use without frequent recharging. Additionally, the WH-CH720N headphones are ergonomically designed to be lightweight and comfortable, ensuring that you can wear them for long periods without discomfort.
Thank You for choosing Sony!
-Fred
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them just wish I had checked that they worked with my PS5 because they don't :(
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnnieM,
Thank you for choosing Sony!
It's a true pleasure to hear that you love your WHCH720N headphones! We sincerely apologize for any disappointment regarding the Bluetooth compatibility with the PS5 console. To ensure you can still enjoy your audio while gaming, the best way to connect them is via the supplied audio cable plugged directly into your controller. You can check the specific details for this setup here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777054.html
If you prefer a completely wireless gaming experience in the future, our INZONE lineup is specifically designed for seamless console integration, and you can explore those models here: https://electronics.sony.com/audio/gaming-audio/c/all-inzone-headsets. We truly value your support and are glad to help you get the most out of your gear.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony is amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio. Music sounds amazing and has good bass. I like that they come with an audio jack and a cord to plug in your PS5 controller to it. I paired them to my phone and my PC, and switching between the two is a breeze. Phone calls sound great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImKindOfABigDeal,
Perfect! We are committed in providing our customers with exceptional products and greatest experience possible. It's great to hear that you are enjoying the amazing sound quality, bass, supplied cable, Multipoint connection, and call quality of your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. noise canceling works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boomhower, Amazing! We're thrilled to hear you like the comfortable fit and excellent noise cancellation of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Great Pair of Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio quality, great battery life, all for a reasonable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dock, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Pretty awsome!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed headphones and I went from earbuds to full size set because I lost my pair and didn’t have the funds to replace them. I chose to buy these instead. They are AWESOME!!!!! Work excellent! My ONLY complaint is that when I take them off I feel like I can’t hear anything. They do an excellent job at cancelling the noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bob123bob, Thanks for the positive feedback! We always strive to deliver the best quality with our products. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life, Sound quality
Decent choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent battery life. Not amazing but not terrible. Good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianL,
Thanks for sharing your thoughts on the WH-CH720N. We're glad to hear you're finding the sound quality to be enjoyable.
Your feedback on the battery life as 'decent' is very helpful. The WH-CH720N is rated for up to 35 hours of playback with Noise Cancelling on, If you feel the battery isn't lasting as long as it should, you can reach out to our support team for troubleshooting tips.
Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
It's great to hear real-world experiences like yours.
Thanks again for sharing and for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Comfort, Sound quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very goo sound and confort. Very good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xmenxz, Great! You definitely made the right choice. We're really happy to hear you're very satisfied with the excellent sound quality and exceptional comfort of your WHCH720N Wireless Noise-Canceling Headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for sharing your wonderful feedback! -Jess
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for teenage girl. She loves and wears them daily for workouts. No need to spend 3-5x more, these are great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jenn!
We are so happy to hear that your daughter is loving her WH-CH720N and making them a part of her daily workout routine! It is great to know that the comfort and performance are hitting the mark, especially since we designed these to be lightweight enough for long sessions. We truly appreciate the shout-out regarding the value, as we strive to deliver that premium Sony sound and noise canceling at a price that makes sense.
Thank you for choosing Sony for such a great gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Fit, Sound quality
WHY An App to Control?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound quality and the way they fit, BUT, you have to download the app to get to the real controls.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
⭐️⭐️⭐️⭐️⭐️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Super lightweight and terrific sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WK126, Great! We're glad that you are enjoying the sound quality of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Ear phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing , long life , will recommend to people I know
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bettykat1313,
Thank you for a remarkable review and recommendation! We're delighted to hear your enjoyable experience with the amazing sound quality and long battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort
Perfect sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you won't a better value. The fit over the ears is very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hndsmgmp,
We're delighted to hear your thoughts of the WH-CH720N headphones!
We can't be happier to learn they're offering such great value for the price. We also truly appreciate you highlighting the comfortable over-ear fit—we designed them with comfort in mind for long listening sessions, so it's wonderful to know that's making a difference for you.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Song ch720n
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice overhead earphone, very comfort, light, sound quanlity very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wyyang, We're glad that you like the comfort and sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
A great wireless headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone was a perfect fit and rich with features as my daughter wanted it. She tried a bunch of others before she ended up with this. Call quality is clear and music is splendid over bluetooth. Overall a very happy customer. Picking it up during Thanksgiving was the highlight as it was well discounted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Divakar,
Awesome! We're glad to hear we were able to give you a great deal. Nice to know that you and your daughter are enjoying the amazing sound quality, features, and call quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Excellent Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones while on a great best Buy Sale. Love the sound and extra warranty I received by being a preferred member.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CDBII, thank you for your fantastic review!
We're thrilled to hear that you love the sound quality of your WHCH720N headphones and found a great deal at Best Buy. It's fantastic to know that you're enjoying the additional peace of mind provided by the extended warranty through your preferred membership.
We're committed to delivering excellent products and services to our valued customers. Thanks for choosing Sony!
Gus