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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2938 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,938 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and value for a present for my niece her and her brother love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dealseeking, thank you for the wonderful review! We're really happy to hear the Sony - WHCH720N headphones made a great gift and that both your niece and her brother are enjoying the sound quality and value. Moments like these are what we love to hear. Thanks for choosing Sony to be part of your special gift! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, weren’t for me but apparently they loved it and the noise cancellation works perfectly fine and it has a great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HulkMata, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality easy fit on the head and ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pmed,
      Awesome! We are very grateful that you are enjoying the great sound quality and perfect fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase...sounds great, adequate time between charges with good range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamlG,
      Awesome! It's nice to know that we were able to give you a great deal. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones sound good wish there was a little more bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierC, We're glad that you like the sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good budget headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good no complaints so far. good sound and the noise canceling is decent for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and got it on sale! Battery life is pretty good too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RowenG!
      It's great to know that you're pleased with the functionality of our WH-CH720N headphones!
      The battery life is indeed a great addition, providing hours of listening.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Work great! Noise canceling is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Julia!

      We are so pleased to hear that you love your WH-CH720N headphones and that they are working great for you. It's truly rewarding to know that you find the noise canceling to be awesome. We designed this model to provide a clear and distraction-free listening experience, and it brings us great satisfaction to know that we have succeeded.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to use reasonable battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, We're glad that you like the battery life, comfort, and ease of use. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, light weight. A little bulky, otherwise I’m very happy with them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inyoface,
      Awesome! We're glad you are happy with your new headphones. Nice to know you are enjoying the comfortable fit and lightweight of the unit. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best I have heard and tried many

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great at noise cancelling and best of all they give better voice clarity than the other more expensive models without compromising on music quality. great for interviews and music. remember blue tooth -- phone or computer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mimm,
      Thank you so much for sharing your great experience with us! We're delighted to hear your enjoyable experience with the amazing sound quality, noise cancellation, voice clarity, connectivity, and overall performance of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Affordable Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones are actually really good for the price, so if you’re looking for some low-budget but high quality headphones for casual use definitely try these out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenelle!
      Thanks for sharing your review! We are thrilled to hear that you're finding the WH-CH720N to be such a great value for your daily use.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its price!!! Im a college student and this is perfect! literally dont hear anything when Im wearing them. I’ve had a beats headphones before this and it wasnt half as good as this and the price was very similar. overall 10/10 and would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunshineS, That's awesome! Thanks for sharing your experience with your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very nice...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meet the sound quality as per class... it meet the expectation more than what I paid...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable over the ear headphones. Cuts out exterior noise very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC, You made the right choice with the Sony WH-CH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great all around

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features and sound quality. Glad we made this purchase. Wife loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise cancelling is awesome on a plane. They fold up in a nice little case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chris,

      Thank you for choosing Sony!

      We're thrilled to hear you're enjoying your WHCH720N headphones. The noise cancelling technology is designed specifically to reduce background noise in environments like airplanes, giving you a much clearer and more immersive listening experience. We're also glad you like the foldable design and carrying case, making them easy to take wherever you go.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best budget headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to give this a try before the XM5s but they took it by surprise and performing as good as my previous XM4s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sagar, we're happy to hear that you like our Sony - WHCH720N! These headphones take noise canceling to the next level with our Integrated Processor V1, so you can fully immerse yourself in the music. Thanks for choosing Sony, regards. -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and they are definitely the best over the ear headphones for the price ! !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing headphone. I've never had headphones before, but the sound quality is amazing, and the noise cancelling feature is also great. At first, it kept disconnecting sometimes, but when I started using the app constantly, this problem stopped. Overall a great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Natalia,
      Awesome! We are truly happy to hear that you are pleased with the noise canceling capability and audio quality of our WHCH720N. We're glad that you were able to utilized the Sony app and fix the disconnection issue. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US