4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2938 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,938 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this headset since i bought it on may 10, 2024. Everything sounds excellent and looks good as new. Love using this headset for my shooting games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ThuinhK! We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Head Phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits nice really does cancel out noise. They are light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarcieS,
      That's awesome! We are truly delighted to hear that our WHCH720N performed well in canceling unwanted noise but still with awesome sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, yes i said it in less than 50 chars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your concise and powerful feedback, g9n99! We are elated to hear that you're enjoying the good sound quality of the WH-CH720N.

      We designed these headphones to deliver excellent audio performance, and your short-and-sweet review confirms that we've hit the mark. Thanks again for sharing your experience and choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Noise cancelling headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound but not fully noise cancelling. Fit was very comfortable and easy to adjust.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS, We're glad that you like the sound quality, fit, and ease of adjustment. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect when flying. I can watch a movie or listen to music without having to hear the sound of the plane or screaming children.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferP, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset. Highly recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound options for this headset are amazing. So many ways to customize. They block out a lot of noise too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality materials and sound absorption very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No Wirers No Noise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is my first wireless, noise cancelling set of headphones, it is an amazing auto experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Patrick,

      Thank you for sharing your experience with the WH-CH720N headphones! We're thrilled to hear that you find them amazing and that they've enhanced your audio experience. Your feedback is incredibly valuable to us, and we appreciate you taking the time to let us know. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love my phones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these before and loved them so much I got my husband his own headset. I have the previous model. Both are well made and easy to use. I have had mine for 2 years and use them to watch TV and listen to music. The sound quality is excellent for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyP,

      Awesome! Thank you for the purchase and we're glad to hear that you love the sound quality and price point of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music on fire.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, just wish a headphone case came with the headphones. Noise cancellation is pretty good for the price. I wear these when I study and go to the gym. I had minor issues when connecting it for the first time but I got it to work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jackie, We appreciate your feedback and we are glad that you love your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality headsets

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these headphones have worked well connected to my laptop for MS Teams calls and connected to my Phone via Bluetooth for music and calls. Sound quality seems good and no complaints about the microphone quality during call. Noise cancelation feature works very well. Definitely would recommend these within this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TWayne,

      That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Muy bueno

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alto nivel It's a great product. Despite being a low-to-medium range device, it has excellent performance. I recommend it 100%.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jezrael,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that your WHCH720N headphones deliver excellent performance beyond expectations for their range. Your recommendation means a lot to us, and we’re glad they’re providing great value.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphone Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible set of headphones at a very good price. The sound canceling is absolutely amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacksonB, thank you for your positive feedback on the WH-CH720N Wireless Noise-Canceling Headphones! We're thrilled to hear that you are enjoying the incredible sound quality and very effective noise-canceling features at a great price. Your satisfaction is our top priority, and it's wonderful to know that our product has met your expectations. If you have any other questions or need further assistance, feel free to reach out!
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound and doesnt get your ears hot like other options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid budget headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and functional, solid budget headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user879489,

      Thanks for your fantastic review of the WH-CH720N headphones! We're happy to hear that you find them comfortable, functional, and a solid choice for the price.

      We designed the WH-CH720N to offer a great balance of features, including effective noise cancellation and excellent audio quality, in a lightweight and comfortable design. Please don't forget to install the Sony | Sound Connect app to elevate your experience!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Battery life, Weight

    Rated 3 out of 5 stars

    Decent price for average headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these thinking they’d be really good noise canceling headphones, but they’re not that great. The ambiance feature doesn’t work, the noise canceling is non existent. They do hold a really good charge and they’re lightweight. The ear pads make your ears sweat thought. I wouldn’t buy these again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WHCH720N

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection and good sound quality. Noise cancellation works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, AnthonyV,

      Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WHCH720N

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are an excellent way to listen to all audio videos without disturbing others around you. They work very well. I don’t use the phone fixtures on it with my iPhone at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Txpete, Thanks for leaving us such a great review on the WH-CH720N! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-CH720N Wireless Noise Cancelling Headphones. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great for the price definitely getting another one in the future

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Cris,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones, especially for the price. I was got them for $100 and it was an amazing deal. But they are well worth the regular $150 price. It was a gift for my kid and she Loved them. My son has the Apple once for $500 and he said that the sound quality is basically the same

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kman,
      Amazing! What a great deal you got there. We are thrilled to hear that your daughter loved her Sony WHCH720N. Our WHCH720N can compete with other brands when it comes to sound quality and features but in a cheaper price. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US