Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use, couldn't be happier with the purchase. Decent sound and the noise cancelation works like a charm. Nailed these on sale, but would happily pay full price if I had to replace them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TangoWhiskey, Thank you for telling us about your experience with your WH-CH720N. We're so pleased to hear that your purchase went well and you are enjoying the amazing noise cancellation and good sound quality of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Wireless Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wireless Noise Cancelling Headphones are terrific. I use them to block out the noise of people when I'm at my local coffee shop so I can study. The quality of the sound is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraPratt, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
Sony 720 Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, I do get some fatigue from it unlike the older model that I had. That is the only downside.
I would recommend this to a friend- Pros mentioned:Battery life
Amazing headohones !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of over the ear headphones and i now constantkybuse them. They last and are sweat resistant for the gym, and great mic/volume for when inuse them around the house. I highly reccomend these !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacS, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones, the noise canceling works great but not as well as Bose or some more expensive headphones. I bought these with that expectation though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adamm,
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great! The buttons on the headphones are difficult to get used to.
I would recommend this to a friend - Pros mentioned:Comfort
everyday listening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very Comfortable and loud enough for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brian,
We're excited to hear you're enjoying your new WH-CH720N headphones' great audio quality and comfortable design. We can't be happier to know they're loud enough for you!
Thanks for choosing Sony.
Sincerely,
Jenn |
- Pros mentioned:Sound quality
Surprising sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 130 the sound quality is surprisingly good, base is excellent as well. If you’re budgeting and need a cheap alternative these are the go-to’s. 9/10 would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KvonE, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
My husband loves these!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband uses his whenever he goes to the gym to block out annoying tv stations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OurHP, Thank you very much for sharing your experience with us. We are delighted to hear that your husband enjoys his Sony WH-CH720N headphones and finds them incredibly useful during his gym sessions. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice purchase good quality for the budget friendly option
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720N, Ruth! It brings us great joy to hear that you consider them a nice purchase and a good-quality, budget-friendly option.
We designed the WH-CH720N to offer a fantastic balance of features, including great sound and effective noise canceling, all at an accessible price point. Your feedback confirms that we've succeeded in providing a product that delivers excellent value.
Thanks again for choosing Sony! We hope you continue to enjoy your headphones.
Best regards,
Gus
Sony Social Media Team
Nice headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Would buy again. The old head phones are better than the newer one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalishaR,
We are delighted to hear that you are enjoying your new headphones and would choose them again! While we are always innovating to make our newer models lightweight and packed with advanced noise-canceling technology, we truly value the perspective of a long-time listener who appreciates the feel of our classic designs. We are glad these are a great fit for your daily listening.
Thank you for continuing your audio journey with the Sony family.
Regards,
Dominick
- Pros mentioned:Sound quality
Mikey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well. Sound and noise cancellation excellent, love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AminataM, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great for WFH use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They paired very well with both my computer and my phone. I will say, though, while it is capable of being connected to both at the same time, it doesn’t work very well. Connected individually, they work very well for calls, and the sound quality is great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Annetta,
We appreciate your feedback. We are sorry to hear that when your headphones are connected to your computer and my phone, they do not work very well. Please make sure your headphones are updated to improve their performance: https://www.sony.com/electronics/support/wh-ch720n/software/00289137. You can also disconnect and connect your headphones again to your devices to further isolate the issue. Despite your concern, it's good to know that you still like their quality. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
We take all user input seriously and will make sure your comments reach the appropriate person.
Should you need further assistance, you can email us at socialsupport@am.sony.com.
Thank you for choosing Sony!
Vincent
- Pros mentioned:Battery life
Great product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the battery its amazing, last long easy to connect to tablet, cell phone & xbox control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unlocked, Thanks for the 5-star rating! We're glad you are amazed with the battery performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great Headphones for noise cancelling!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely loves these headphones. He can use them while mowing. They are great at cancelling out the background noise!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyD, We're glad that your husband is enjoying his new headphones. Thank you for choosing Sony. Erin
Did the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older pair of these for use by my elderly parents that have hearing issues. Installed easily and are making a difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your thoughtful review, DaveE!
We are very pleased to hear that the new WH-CH720N headphones were able to easily replace an older pair and are already "making a difference" for your elderly parents who have hearing issues.
The clarity, comfortable fit, and the ability of the headphones to enhance audio for better listening are key features, and it's incredibly rewarding to know they are proving beneficial for their specific needs. We're also glad the installation process was simple!
Thank you again for choosing Sony to help improve their listening experience.
Best regards, Gus, Sony Social Media Team
Head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones for the price. I’d recommend buying these side zones to all my friends and I would buy them again for this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlaineR,
Thank you so much for your review of the WH-CH720N headphones!
We are excited to hear that you find these to be great headphones for the price and that you would recommend and purchase them again.
The WH-CH720N is designed to offer a fantastic combination of features and value. In addition to being a great buy, these headphones feature Digital Noise Cancelling technology to minimize distractions and keep you focused on your music and up to 35 hours of battery life for long listening sessions.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Headphones Rock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and high quality with clear sound. Easy set up and absolutely love them.
I would recommend this to a friend - Pros mentioned:Sound quality
Super product.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] For the price these are great. Good siund quality. Its sony we are talking about and they sound like how much you ard paying for the sounds have deeper bass, and strong noise cancelation where it actually tunes out the noise around you. If you listem to music on the go. Id say get em.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustenB, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Sony Headphones!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent headphones for your daily use. You can connect them to any device that its able to connect to. Purchase at your own risk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean!
Thanks for taking the time to leave us your feedback.
It brings us great joy to hear that the WH-CH720N headphones are working out well for your daily routine and that the easy pairing across your devices is helpful!
We appreciate you choosing Sony!
Best regards,
Estefany