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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2938 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,938 reviews
  • Rated 4 out of 5 stars

    Sony Headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headphones for your daily use. You can connect them to any device that its able to connect to. Purchase at your own risk.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sean!
      Thanks for taking the time to leave us your feedback.
      It brings us great joy to hear that the WH-CH720N headphones are working out well for your daily routine and that the easy pairing across your devices is helpful!

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony quality and features make these a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for an overseas trip. Glad I did. The noise-canceling functionality works well, and the iPhone app is a great complement to the headphones. The sound quality is well above average. Love 'em.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FusionGuy,
      Good choice! Thank you for your purchase. We're very pleased to hear that you are loving the noise canceling feature, sound quality and the Sony | Headphones Connect app wherein you can customize the headphone to your preferred audio settings. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Sony headset great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my Sony products from my noise canceling to my TV headphone so I don’t disturb my wife this is my third noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethE,

      That's very nice to hear! We're glad that you like the noise canceling of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great merchandise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the durability and size of these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, SheilaD,

      Thanks for the review and the 5-stars rating! We are glad to hear that you are loving your Sony headphones! With the WHCH720N you can keep your music playing all day with a battery life that delivers up to 35 hours of power and designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or movie.

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. You can definitely hear the difference when you put them on in a loud crowded spot. They are just a little too big and sometimes fall a little when I look down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaG,

      Thank you for the review and we're glad to hear that you like the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in the gym, sound quality is amazing as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyleighAckerman,

      Thanks for your feedback! We're thrilled to hear that you're enjoying your WH-CH720N headphones, especially at the gym. It's great to know the sound quality is hitting the mark for you.
      Our headphones offers you Crystal-Clear sound and up to 35 hour battery life.

      Thank you for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price. For a wireless headphones, the sound quality is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I love it When listening to music, the outside noise doesn’t interfere with my songs. Noice cancellation is on point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Therealnunja,

      Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WHCH720N wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Splendid value, good sound, can be used as wired with older devices. Easy switch from noise cancelling to ambient.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilfredF, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Both quality and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and reception. Service as always is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertD, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Value Good Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! Definitely worth the money! I throw these babies on, in any environment and can't hear anything but what Im playing through my phone. Definately recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, BigSed! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and build quality, would buy this again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonalB, thanks for your 5-star rating! We're thrilled to hear you're enjoying the extraordinary sound and overall quality of the Sony - WHCH720N! These headphones have a super comfortable and lightweight design, with up to 35-hours of battery life which is the perfect combo for long listening sessions! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy and Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Good sound quality. Thats all i have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pinky, thank you for your review of the WH-CH720N headphones!

      We're delighted to hear that you found them easy to set up and appreciated the sound quality. We designed these headphones to deliver a user-friendly experience coupled with superior audio performance, and it's great to know that we met your expectations. If you have any other feedback or questions, please feel free to share!

      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    L8ve the noise canceling. Comfortable. Quick set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleK,

      Thanks for the 5-star rating! We're thrilled to hear you're loving the WHCH720N headphones! Their noise cancelling and comfort make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Greast Xmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on Black Friday my child will be extremely happy on Christmas can’t go wrong with SONY and a great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReneeC,

      It makes us really happy to hear that you scored a great Black Friday deal on the WH-CH720N! We are thrilled to be a part of your child's Christmas and are confident they will love the comfort and sound quality of their new headphones.

      Wishing you and your family a wonderful holiday season with Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Moneys worth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a gift and sound quality is good and noise canceling is good to not as good as high end headphones but they get the job done

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NatanV, perfect! You've certainly made a great choice! We're truly happy to know that you're well-pleased with the amazing sound quality and superb noise canceling feature of your WHCH720N. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, Battery life is great. I use them all the time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Student, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Perfect sound. Really enjoying it Definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Value for money. Very nice headphones and not too pricey. Reasonable price. 1st time buying headphones and so far I am satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cessM,

      We are thrilled that your first pair of headphones is a success! It is great to hear that you are finding the WHCH720N to be a valuable and satisfying purchase for the price.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely easy to use, very clear connection and communication. Also, soft and comfortable.

    I would recommend this to a friend