Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
10/10
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the only headphones I wear to gym shouldering get em
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewM,
We’re stoked to hear the WH-CH720N is your go-to gym gear! Their lightweight design is perfect for staying focused on your gains without the bulk. Since these aren't sweat-proof, just remember to give the earpads a quick wipe after your workout to keep them fresh.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Ok, music, but no phone call
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're just listening to music, the sound quality is good. However, answering the phone is not an option. The caller party kept saying that he couldn't hear clearly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, We're glad that you like the sound quality. We're also sorry to hear that you're having some issues when using these for phone calls. To troubleshoot the issue, please try the following:
Turn the headphones off and on, and then reconnect them to your computer.
Restart the computer.
Reset the headphones.
Initialize the headphones.
Ref: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776851.html?utm_source=glean
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality
Good noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a Christmas gift and they really enjoyed the noise cancelling quality. They said there was a crying baby on their flight and they never even heard them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Amber, That's really good. We are thrilled to hear that they really enjoyed the noise cancelling quality of our WHCH720N wireless headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife, who is a dog groomer. She loves the noise cancelling functionality, and is over the moon with the sound quality. Great bang for your buck!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maddison71, We appreciate your feedback and we are glad to hear that your wife loves the noise canceling feature of her new Sony WHCH720N headphones. You chose the best for her. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great Teenager Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my teenager! When noise canceling is needed for some focus or decompressing… these are perfect.
I would recommend this to a friend - Pros mentioned:Sound quality
too good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very practical. I use it to go to the gym, to go for a walk. It suits me a lot, I highly recommend buying it. very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelM, That's awesome! We're glad you like your headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Awesome may not be Bose but they work well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these things. Worked awesome on my flight to kill the engine noise which is always an issue and causes me to get headaches. Also work great if I’m watching TV and wife is watching crap on her phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nrsdj6, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Excellent value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great value, and work well. Very simple to set up, and they have amazing battery life. Using the noise cancelling on a recent flight eliminated the headache I usually get from the drone of the engines.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveS,
It's wonderful to hear that you are enjoying the simple setup, long battery life, and noise canceling features of your WHCH720N headphones. We are committed in providing you the best experience possible. Thanks for choosing Sony! - Kris
Great Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item at great price! The customer service received at Best Buy is 10/10 Fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SilviaM,
We are ecstatic to learn that you are so happy with your purchase! We strive to deliver high-quality audio at a value you can appreciate, and it is wonderful to hear that these headphones hit the mark for you.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort
Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soft on the ears good quality for the price.. Love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, we appreciate your positive review!
Glad you're enjoying the comfort and quality of the WH-CH720N headphones.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Sound quality
Love these Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work so well! I love how you can easily switch between noice cancelling and be able to turn it off with just a simple click of a button. Love them! Great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allison, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, excellent noise cancellation/ambient sound control, and overall features WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for Boise reduction and music while mowing. They work great decent sound and the noise reduction is adequate.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JJ1965! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Great Headohones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in a long time. Wear to the gym and durability is amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Sony noise cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, price. Nice features. I am very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gerry,
Thank you so much for sharing your feedback! We're really happy to hear that you're enjoying the great sound quality, features, and value of your WHCH720N headphones. Customer confidence is our top priority, and we are pleased to know that you are delighted with your purchase. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound quality
Get yours now!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this during the Black Friday Sale. I definitely recommend this. It has a very slick and great design. The sound is amazing!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sephiroth, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort
Good Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something where I could turn the noise cancelling off when I take my dogs for walks. It was a little tricky to figure out what setting to not have the noise cancellation on. I needed to download the app to get it to work. Otherwise works well, very comfy.
I would recommend this to a friend Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for reasonable price. They have amazing sound and work very well for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Higgy,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones deliver amazing sound quality at a reasonable price. It’s wonderful to know they are performing well and making a positive impact on your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Product!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality for the price!! The only thing I wish they had was a case, but other than that I would 100% recommend these headphones if you are looking to jam on a budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SofeyF, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Headbanging young son.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in bestbuy with a goal to buy wireless headphones for my son,so he can enjoy his new found love of music. The staff were super helpful,in picking the proper and best value headphones for the style of music he likes. Thank you Best Buy(Apple Valley)! My son loves them and its noticeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseW,
Thank you so much for sharing your experience with us. We're thrilled to hear that you found the WH-CH720N headphones to be a perfect fit for your son's music enjoyment. We truly appreciate your support and hope your son continues to discover and enjoy his passion for music with his new headphones.
Thank you for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones sound proof and exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SweetLou, thanks for taking the time to share your experience with the Sony - WHCH720N! We're truly happy to hear you're enjoying the great noise cancellation and high sound quality of these headphones. Their super comfortable and lightweight design is perfect so you can fully immerse yourself in music. Thank you for choosing Sony and enjoy the music! Regards, -Dominick