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Customer Ratings & Reviews

$139.99
Save $38.01
The comparable value is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2942 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,942 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headphones are fantastic. I can really feel the difference when i compare with my old headphones. Great bass, and the noise canceling feature is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juliocbrito,
      This is definitely a great choice for an upgrade! We're happy you are enjoying the superb sound, bass, and noise cancellation of your new headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stylish and reasonable price headphone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is reasonable price for me and the color is also stylish. Especially, the sound quality is perfect for me. I am not the musician, but the sound is very high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erinz,
      Hope you're doing fine today. We're thrilled to know that you like the sound quality and the color variation of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    WH-Chicago 720n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best headphone I have ever gotten for the price. The app is pretty good too. It has an equilializer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FonsiV,

      We are very glad to hear that the WH-CH720N headphones are the best you've ever purchased for the price! We're also happy you're enjoying the features of the companion app, especially the customizable equalizer. Thank you for the five-star review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY WHCH720N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. Works very well & has clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent headphones for use. Especially working out in the gym with the noise cancelling mode. Blocks out the environment sounds all around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YngwieT, That's nice! We are glad that you now have an excellent pair of headphones for your workouts and that you like their noise canceling feature. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 10 year old Grandaughter for Christmas and she loved them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaL,

      We are thrilled to hear that your granddaughter loved her new headphones for Christmas!

      It is wonderful to know she can enjoy her favorite music and videos with the Dual Noise Sensor technology, which allows for a truly immersive listening experience. We are also glad that the exceptionally lightweight design makes them comfortable enough for her to wear all day long.

      Thank you for making Sony part of your holiday celebrations.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    I Want to win 400 dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Awesome, Great product, Extremely happy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnulfoB,

      We feel privileged to know that you are extremely happy with your purchase and that the WH-CH720N has made such a fantastic impression on you!

      To deliver that awesome experience, we packed these headphones with our Integrated Processor V1, which provides high-level noise cancellation by processing ambient sounds with incredible speed. This technology allows the 30 mm driver units to shine, producing a balanced soundstage with clear highs and rich lows. Additionally, we focused heavily on long-term wearability; the lightweight, ergonomic design ensures that you can enjoy your favorite playlists or podcasts for hours on end without fatigue, making them a perfect companion for all-day use.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Christmas ! He loves them !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Polly,

      Thank you for choosing Sony!

      We're honored to hear that your husband loves the WHCH720N headphones you gifted him for Christmas. It’s wonderful to know our product could bring joy to such a special occasion. Your support means a lot to us.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Great Present!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkably effective when I am working out and also convenient when I am trying to focus at work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaS,

      It is truly wonderful to know that your WH-CH720N headphones are serving you so well across different parts of your day. Whether you are pushing through a workout or deep in a focused work session, our lightweight design and Integrated Processor V1 work together to provide effective noise cancellation without the bulk. We are thrilled that the versatility and comfort of these headphones are helping you stay in the zone, regardless of your environment.

      Thank you for making Sony a part of your daily productivity and fitness routine.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy connection to Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headphones. Easy to connect to Bluetooth. Sound quality is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanyaM, thanks for the 5-star rating! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Recommend to smyone . Cant go anywhere without them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    COOL HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very comfortable and a really cool experience having them on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user409159, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight and inexpensive headphones. Perfect for kids.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, Awesome! We're glad you appreciate the lightweight design and great value of your new Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only headphones you need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I got and for the price you can’t beat it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this one, the sound is amazing, also thanks to the associate at the store for helping me find it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasS, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality Headphone for a Good Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid-range earphones! Perfect for everyday use. Sound quality is typical Sony. Good deal for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeOfficeJunky,
      Awesome! Glad to hear you are enjoying the superb sound quality of your WHCH720N headphones. Nice to know it suits your needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sound proof. I feel like I could hear the ocean with these bad boys.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SeymourJohnson!

      It’s wonderful to hear that the Noise Canceling on your WH-CH720N headphones is creating such an immersive experience for you. We designed these bad boys with our Integrated Processor V1 to ensure that the outside world stays out, leaving you with nothing but clear, high-quality sound.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonny Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality Good price Best pair to used at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones they're actually noise cancelling headphones. Really good speakers withing the head set

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, AlexisC! We're glad you are impressed with the noise cancelling feature. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, but ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, flawless with blue tooth connections. Design flaw is the non-breathing material used for the ear pads; gets sweaty after 15 min of use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iPodTouch,

      Thank you for the purchase! We're happy to hear that you like the sound quality of the headphones. We appreciate your feedback and thank you for choosing Sony!

      -David Sony_US