Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
perry's ear music
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits the bill, right price, looks good, good company
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Jared!
We’re so glad to hear the WH-CH720N fits the bill for you! It’s great to know you’re enjoying the look and the value they offer. As our lightest wireless noise-canceling headband ever, we’re happy they’re delivering that premium Sony experience at the right price.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good for the entire fam
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got there for my hubby and he loves them. He hadn't tried Sony headphones yet but I have a different version and he liked the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kipper,
Very nice! We're happy to hear that your husband loves the Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product, noise cancelation, adjustable the only thing i didnt like is that you can kinda feel the plastic inside the ear muff, maybe added cushion there too, they would be perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GinaH, We're glad that you like the noise canceling function. We appreciate your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Head phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality of product and great sound quality
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is me second pair of headphones and we love them. The noise cancelation is great
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, AzucenaS! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Reliable Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality and noise cancellation. Can be a little difficult to connect but overall very good headphones!
I would recommend this to a friend Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent service with Best buy.
I would recommend this to a friendAdaquate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About the same as my older Sony headset and better the the cheaper ones I have een using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pikk,
It brings us great joy to hear that your new WH-CH720N is providing a better experience than the other models you've been using recently. We are glad to provide that familiar Sony quality you've come to rely on over the years, and we hope these headphones continue to serve you well for all your listening needs.
We really appreciate you being part of the Sony family.
Best regards,
Dominick
- Pros mentioned:Sound quality
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the quality of these, the noise canceling is amazing, just need to put a sticker on one of the sides to designate the left and right
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maelinn,
Thank you so much for the 5-star rating! We're delighted to hear you like the quality and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sound good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say, they sound very good. The Bluetooth connection was nice, and they sound well with the wire. They can feel a bit abrasive on my ears after a while.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxwellZ, We are sorry to hear about your concern. We recommend wearing the headphones correctly and adjusting the length of their headband for a more comfortable listening experience. Check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html. Despite your concern, it's good to know that you still like the sound quality and Bluetooth connection of your headphones. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. The quality materials and sound is amazing. I enjoy the ability to adjust the sound as well. 100% recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatashaR, Fantastic! We're so glad to hear that you love the built quality, amazing sound, and the ability to adjust your sound preference using the Sony headphones connect app. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product with best sound quality and really recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VishalD, Thanks for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
My favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved! 100% Recommendations & fabulous pink color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vivis,
We are beyond pleased to hear that you are loving your WH-CH720N headphones! It is wonderful to know that the fabulous pink color and overall performance earned your 100% recommendation.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Great Headphones !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.such amazing headphones ! the noise cancellation is great! totally recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamanthaG, great! We're glad you are enjoying your new headphones! Thanks for trusting Sony! ~Earl
good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JacobS!
We are pleased to hear that your WH-CH720N headphones are performing well for you. It's rewarding to know that you are having a good experience with your new audio gear.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Magnificent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, reliable, and also durable. Highly recommended to anyone looking for some low cost and great quality headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoZ, We are glad to hear your experience with your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Sound is amazing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound that is just as advertised. Confortable to wear, noise canceling really works.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BCDC,
Awesome! Nice to hear that you are having a great time with the superb sound, comfortable fit, and canceling features of your WHCH720N. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
My headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound quality of these headphones. I bought them for a train ride to New England enjoy them for the ride
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaP,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Best headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these and decided to get 2 more because their that good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoC,
That is excellent feedback! We are thrilled to hear that you are so impressed with the WH-CH720N headphones you decided to purchase two more sets. The combination of our Integrated Processor V1 for great noise cancellation, clear sound quality, and the incredibly lightweight design really makes them stand out, and we are delighted they are your new go-to.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones when it comes to listening and it tracks your movement through the app
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JovaniC,
Awesome! We're glad to hear that you are having a great time with the superb sound quality and features of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris